User's Guide

Globalstar Sat-Fi2 RAS User Guide

For iPhone:

1. Select Settings icon on the main menu

2. Select Firmware Update, then the following message will be displayed: “Fetching currently running Sat-Fi2

RAS ﬁrmware version”

3. Select Download Update. If no update is available, a message will be displayed saying that the ﬁrmware is

up to date.

4. Select OK when the Sat-Fi2 RAS App displays a message asking to disconnect from the Sat-Fi2 RAS

before downloading the update

5. Select OK when prompt to connect to a broadband Wi-Fi connection to download the ﬁrmware update or

allow download over cellular in the Settings menu

6. On Settings enable Allow FW Download Over Cellular if no Wi-Fi connections are available

7. Select Download Update in order to begin

8. After the update has been downloaded, connect to the Sat-Fi2 RAS and press Update Sat-Fi2 RAS to

continue. While the Sat-Fi2 RAS is updating, please do not close the app

9. The Sat-Fi2 RAS will reboot, so the LEDs will begin their scrolling sequence and disconnects the phone

from its Wi-Fi. This indicates that the Sat-Fi2 RAS updated

10. Updating Sat-Fi2 RAS ﬁrmware update

NOTE: When the user reconnects to the Sat-Fi2 RAS via the app, there will be a notiﬁcation telling the

user that the ﬁrmware was downloaded successfully. If it was interrupted or did not download successfully,

then the app will give a notiﬁcation saying the ﬁrmware update was interrupted

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Firmware Update

A ﬁrmware update can only be downloaded over broadband Wi-Fi or cellular connection. The Sat-Fi2 app will not

allow the user to download a ﬁrmware update over the Sat-Fi2 RAS Wi-Fi connection.

Perform the following steps to update the ﬁrmware on your Sat-Fi2 RAS:

For Android:

1. Select

in the top right corner

2. Select App Settings

3. Scroll down to Check for New Firmware

4. Select Download

5. Select Start Download

6. There will be two options available: “Start Update” or Run Update Later.”

Start Update will begin the ﬁrmware update. If Update Later is selected, then the option to reconnect

to the Sat-Fi2 RAS Wi-Fi will be available, then a green bar will be displayed. Select it at any time and

continue to Step 7.

7. Wait for the ﬁrmware to upload to the Sat-Fi2 RAS. After the ﬁrmware is uploaded, the Sat-Fi2 RAS will

reboot showing, so the LEDs will begin their scrolling sequence.

NOTE: When the user reconnects to the Sat-Fi2 RAS via the app, there will be a notiﬁcation telling the user

that “The Sat-Fi2 RAS was previously shutdown to complete a Firmware Update.”

To update ﬁrmware using a PC or Mac, please see System Update instructions on page 40.