Warranty

IMPORTANT INFORMATION ABOUT REGISTERING YOUR TRAMPOLINE
Customers who register their trampoline within one (1) year from the date of purchase automatically receive an
extended warranty at no additional cost. Complete warranty and extended warranty details are below. In addition
to extending your warranty, when you register your Springfree
® Trampoline you can also sign up to receive important
news, product updates and promotions. Registered customers are given a prof ile that allows for easier technical support
and also allows us to contact you with important product notif ications. To register your product, locate and contact your
nearest Springfree Trampoline customer service center
at www.springfree.com or go to
http://springfr.ee/w-reg. In order to
complete your registration, you will
need to provide your name,
address, trampoline model name,
serial number, date and place of
purchase and a scan of your
purchase receipt. We recommend
that you keep your purchase receipt
in a safe place to ensure you have
this information. The frame serial
number is located on one of the
frame sections and one of the legs
(1 & 2). The mat serial number is
located next to the sewn warnings
(3). The net serial number is located
under the sewn warnings (4).
Your personal information will be
kept strictly conf idential and not
given or sold to anyone. To learn
more about our privacy policy, go
to http://springfr.ee/p-policy.
Mat / Net 1 Year 2 Years
Basic Warranty
Warranty with Registration
SPRINGFREE TRAMPOLINE LIMITED WARRANTY
WHAT IS COVERED
Springfree Trampoline and its authorized service partners warrant your Springfree Trampoline against original
defects in material and workmanship. The various components of the trampoline are warranted for the periods
shown in blue. The warranty period begins from the date of purchase (proof of purchase required). Customers
who successfully register their trampoline within one (1) year from the date of purchase automatically receive an
extended warranty at no additional cost. The extended warranty periods are shown in orange. To register your
warranty, go to http://springfr.ee/w-reg.
YOU REALLY SHOULD READ
THIS . . .
SUBMITTING YOUR WARRANTY CLAIM
If you believe your Springfree Trampoline has a manufacturing fault or a product defect and you need to make a
warranty claim, locate and contact your nearest Springfree Trampoline customer service center at
www.springfree.com. Alternatively, you can lodge your warranty claim online at http://springfr.ee/wclaim.
The terms of the limited warranty require that you contact Springfree Trampoline with your model name, serial
number, date and place of purchase and a scan of your purchase receipt. Shipping costs associated with approved
warranty claims lodged within 45 days from the date of purchase will be covered by Springfree Trampoline. Beyond
this 45 day period, all shipping costs are the responsibility of the customer. Replacement parts provided under this
warranty do not extend the period of the warranty.
WARRANTY LIMITATIONS
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Springfree Trampoline is not responsible or liable for indirect, special or consequential damages arising out of or
in connection with the use or performance of the product or any other damages with respect to any economic
loss, loss of property, loss of revenue or prof its, loss of enjoyment or use, cost of removal, installation, disassembly
or other consequential damages. This limitation is not allowed by some states, provinces or territories and so this
limitation may not apply to you.
Springfree Trampoline will not be liable for any consequential damages or incidental damages you may incur in
connection with your purchase and use of your trampoline. This limitation is not allowed by some states,
provinces, or territories and so this limitation may not apply to you.
Any implied warranties relating to your trampoline, including but not limited to warranty of merchantability or
warranty of f itness for a particular purpose, are limited to the duration of this warranty. This limitation is not
allowed by some states, provinces or territories and so this limitation may not apply to you.
This limited warranty gives you specif ic legal rights. You may also have other rights which vary by state, province
or territory.
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If you have any questions or concerns regarding this limited warranty, locate and contact your nearest Springfree
Trampoline customer service center at www.springfree.com.
If you need replacement parts but your warranty has expired, you can purchase them by contacting your nearest
Springfree Trampoline customer service center.
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For customers in Australia, our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods
fail to be of acceptable quality and the failure does not amount to a major failure. Goods presented for repair
may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be
used to repair the goods.
This limited warranty is not transferable and applies only to the consumer who originally purchased the
trampoline.
This warranty does not cover Springfree Trampoline accessories.
WHAT IS NOT COVERED
This limited warranty is subject to the following terms:
 For customers whose trampoline is subjected to sea spray or who reside within 1 mile (1.6 km) or less of a salt
water environment, the warranty on the steel frame shall be reduced by 25%.
Springfree Trampoline shall not be liable for costs, damages or repairs incurred as a result of:
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This limited warranty does not cover misuse or minor imperfections in trampolines that meet design
specif ications or do not materially alter functionality.
This limited warranty does not cover expenses related to on-site labor, travel, assembly or disassembly or other
charges associated with the repair or replacement of covered components.
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This warranty provides, at no extra cost to you, all parts necessary to ensure your trampoline is in proper working
condition throughout the above mentioned warranty periods. Customers should note that the extended warranty
is only valid when the trampoline is used for private household purposes in accordance with the Springfree
Trampoline Owner’s Manual. Customers who use the trampoline other than for private household purposes (e.g.
for commercial or rental purposes), may not extend their warranty beyond the basic periods shown in blue.
 Trampolines purchased from an unauthorized dealer.
Improper installation not in accordance with the User Guide and Trampoline & Enclosure Assembly
Instructions.
Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in accordance with the
User Guide and Trampoline & Enclosure Assembly Instructions.
External sources such as weather, theft, f ire damage, cuts or vandalism.
Repairs or alterations carried out by unauthorized parties or agents.
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714306
WANTTO JUMP
? DO
ITSAFE! ONE AT A TIME.
ENVIEDE SAUTER? FAITES-LEEN TOUTE SÉCURITÉ! UNEÀ LA FOIS.
2
3
4
1
THE SMART TRAMPOLINE
TM
sraeY 8sraeY 4 Frame / Rods*
Rods - For trampolines purchased BEFORE January 1, 2017 Basic warranty: 1 year Registered warranty: 2 years.
For trampolines purchased AFTER January 1, 2017 Basic warranty: 4 year Registered warranty: 8 years
*