User’s Guide PCS Connection CardTM by Sierra Wireless AirCard® 550
Copyright © 2002 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part allowed without prior written approval. Sprint, the diamond logo and all other trademarks listed herein are registered trade marks of Sprint Communications Company, L.P., used under license.
Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Introduction to this User’s Guide. . . . . . . . . . . . . . . . . . . . . . . 3 SECTION 1: PCS Connection Card Basics . . . . . . . . . . . . . . . 5 TM 1A.Introducing the PCS Connection Card . . . . . . . . . . . . . . . . . . . . . . . . . 7 Your PCS Connection Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 CDMA Networks . . . . . . . .
The PCS Connection Manager Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Displaying the Menu Items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Keypad Button (Notebook / Handheld PCs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 The Minimize and Close Buttons (Notebook / Handheld PC) . . . . . . . . . . . . . . . . . . . 41 Message Area . . . . . . . . . . . . . . . . . . . . . . . . . .
Network Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Display Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Help Topics (Notebook PC). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessing PCS Email Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Composing PCS Email Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 PCS Business ConnectionSM Personal Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 PCS Vision FAQs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Welcome to Sprint O nly Sprint built the largest all-digital, all-PCS nationwide network with advanced multimedia services, reaching more than 230 million people for clarity you can see and hear. When it comes to mobile connectivity, the PCS Connection CardTM offers more freedom than ever before. No wires, no cables, just access to your data when you need it. The power of the Internet and company data is truly at your fingertips.
Introduction to this User’s Guide T 䊳 䊳 䊳 his User’s Guide introduces you to all the features of your new PCS Connection CardTM.
S ec t i o n 1 PCS Connection Card Basics Section 1 PCS Connection Card Basics 5
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S e ct i o n 1 A Introducing the TM PCS Connection Card In This Section 䊳 A Network Card and a Phone 䊳 Package Contents 䊳 About this Guide T his section introduces the basic features and functions of your PCS Connection Card, what is included with your card and how to use this guide to get you started.
Your PCS Connection Card The PCS Connection Card fits into a standard Type II PC Card slot (available on most notebook PCs, Handheld PCs and, through an accessory, on Pocket PCs) and functions as a wireless network card and a mobile phone. This card allows you to: 䊳 Access your corporate network 䊳 Send and receive email 䊳 Access the Internet 䊳 Make and receive voice calls 䊳 Receive short text (Web) messages all without the need of a network cable or phone line.
A Network Card and a Phone During PCS Vision connections, the PCS Connection Card is a true network card, functioning just like the network cards familiar to most corporate computer users. Once installed and configured, the card connects instantly to the CDMA network with a few mouse clicks. You can just insert the card, click a few buttons, launch your Internet browser, and you’re ready to surf the Web. You can also connect a headset to the card and use it as a phone.
About This Guide This user guide is designed to provide you with all the information you need to install and use your PCS Connection Card. 䊳 Section 1 (which you are reading) gives you an overview of the card, providing the background information that is the basis for understanding the following sections. 䊳 Section 2 provides step-by-step instructions on installing the PCS Connection Card. 䊳 Section 3 provides step-by-step instructions on using the card.
S e ct i o n 1 B Getting Started With Your PCS Connection CardTM In This Section 䊳 The PCS Connection Card Software 䊳 Activating and Configuring Your Account 䊳 Care and Maintenance T his section outlines the basics of getting started with your PCS Connection Card, including installing the PCS Connection ManagerSM Software and inserting and activating your card.
Getting Started Before you can begin using the PCS Connection Card, you must: 1. Install the PCS Connection Manager Software. 2. Activate your PCS Account and configure the PCS Connection Card to use your account, unless the card has been pre-activated. The PCS Connection Card Software The PCS Connection Card comes with this software: 䊳 PCS Connection Manager, which allows you to manage the card and monitor your connections.
Your PCS Connection Card’s ESN (electronic serial number) The ESN is printed on the card’s label and can also be displayed during the installation process. 䊳 A pen and paper to write down your account information During this call, PCS Customer Service Solutions will help you select your service plan and guide you through the activation process.
Care and Maintenance As with any electronic device, the PCS Connection Card must be handled with care to ensure reliable operation. Follow these guidelines in using and storing the card: 䊳 Do not apply adhesive labels to the card. This may cause the card to become jammed inside the card slot. 䊳 Optimal signal strength is usually obtained when the antenna is perpendicular to the modem. The antenna should bend easily at the hinge. Do not forcefully bend the antenna.
S ec t i o n 2 Installing the PCS Connection Card Section 2 Installing the PCS Connection Card 15
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S e ct i o n 2 A Installation on Notebook PCs In This Section 䊳 System Requirements 䊳 Installing the PCS Connection ManagerSM Software 䊳 Inserting and Removing the Card 䊳 Configuring Your Account T his chapter guides you through the steps necessary to install your PCS Connection CardTM and make it operational on a notebook PC.
Getting Started Before you can use your PCS Connection Card, you must first: 1. Install the PCS Connection Manager Software, located on the Installation CD, onto your computer. Note: Before installing your new software, delete or uninstall any previously existing modem or dialer software from your system. Note: Do not insert the PCS Connection Card in the slot until prompted to do so by the Setup program. Insert the card into your computer’s PC Card slot (Sprint label facing up).
To install the PCS Connection Card, you require these system resources: Table 1: System Resource Requirements Card slots 1 Type II PCMCIA (PC Card) slot Communications ports 1 available Disk drive CD-ROM I/O resources 1 IRQ, 40 bytes I/O space Memory 32 MB Disk space 7 MB Tip: A driver is software that forms the interface between a device (such as the PCS Connection Card) and the operating system on your PC (such as Windows Me).
3. From the CD start-up window, select notebook installation and documentation and then notebook software installation to launch the InstallShield® Wizard. 4. Use the Next and Back buttons to navigate through the wizard noting the following: 䊳 You must click Yes to indicate your acceptance of the terms of the license agreement to proceed with the installation.
On completion of this step, the PCS Connection Manager Software and the PCS Connection Card driver are installed and you can proceed to activate your card. See “Activating Your PCS Connection Card” on page 24. Installing the PCS Connection Manager Software (Windows XP) Note: You may require administrative privileges, depending on your Windows XP installation. Installing the PCS Connection Manager Software: 1. If the PCS Connection Manager CD is not already in your CD-ROM drive, insert it.
䊳 䊳 of launching the software by double clicking an icon on your desktop (as well as from the Start menu). Click Finish to close the last screen of the wizard. If you are running Windows XP, a window indicates that the driver files will be copied to your notebook. Click OK and click Continue Anyway on the Software Installation window each time it appears. A window prompts you to insert the PCS Connection Card to install the drivers. Click OK. Installing the PCS Connection Card driver. 1.
Inserting and Removing the PCS Connection Card Inserting the PCS Connection Card Before you insert the PCS Connection Card, you must first install the Wireless Connection Manager Software. Once you have completed the installation procedure, you may insert your card into your computer’s PC Card slot. The Sprint label should be facing up, and the 68-pin connector, located at the end of the card, should be inserted directly into the computer’s PC Card slot.
Activating Your PCS Connection Card The final step to making the PCS Connection Card operational is configuring it to use your account. Tip: For an overview of account activation and configuration, see "Activating and Using PCS Service" on page 12. If you purchased a pre-activated PCS Connection Card, this step is not necessary. Once the application software and driver are installed, the card is ready for use. Otherwise, you must use the Sprint Activation Wizard to activate and configure your account.
Please telephone PCS Customer Service Solutions to set up your PCS wireless network account. • If you will be using your PCS Connection Card primarily for business purposes, call 1-877-789-3969. • If your card is intended primarily for personal use, call 1-888-715-4588. 䊳 Inform your PCS Customer Solutions Specialist that you are activating a PCS Connection Card by Sierra Wireless (AirCard 550). The representative will request your ESN (electronic serial number).
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S e ct i o n 2 B Installation on Handheld and Pocket PCs In This Section 䊳 System Requirements 䊳 Installing the PCS Connection ManagerSM Software 䊳 Inserting and Removing the PCS Connection CardTM 䊳 Configuring Your Account T his chapter guides you through the steps necessary to install your PCS Connection Card and make it operational on a Handheld or Pocket PC.
Getting Started Since software cannot be installed directly to a Handheld/Pocket PC, you require a desktop or notebook computer to function as a “host”. The installation, activation, and configuration process follows these steps: 1. Install the software to the host. 2. Connect the Handheld/Pocket PC to the host and download the software from the host to the Handheld/Pocket PC. (You can connect the Handheld/Pocket PC to the host before or after you install the software to the host.) 3.
Special Note for Pocket PC Users: To function properly with IOTA protocol, the PCS Connection Card requires support for high-security 128-bit encryption. If the installer does not detect high-security support on your system, a warning will appear instructing you to install Microsoft High Encryption Pack for Pocket PC. Your host computer will then display a pop-up window instructing you to upgrade your Pocket PC Internet Explorer to support high encryption.
Installing the PCS Connection ManagerSM Software To install the software, you can either: 䊳 Connect the host and the Handheld/Pocket PC before you install the software to the host. (In this case, you are prompted to initiate the download as soon as the software installation is complete.) – or – 䊳 Install the software to the host and then connect the host and the Handheld/Pocket PC, as described here. This process installs the PCS Connection Manager Software and the PCS Connection Card drivers.
䊳 䊳 䊳 䊳 䊳 Using the default settings for the Destination Location and Program Folder is recommended unless you have special requirements and an advanced understanding of PC configuration. (The Destination Location dictates where the software is installed. The Program Folder dictates the name assigned to the software in the Add/Remove Programs in the Control Panel.) A dialog box displays this message, “On the next mobile device connection, the installed application will be downloaded to the device.
ActiveSync should launch automatically when the host and Handheld/ Pocket PC are connected. Note: If you are unable to establish a connection, launch ActiveSync from the Start menu and use the online help in ActiveSync. If you are prompted to indicate whether you want to set up a partnership, click Yes or No and click Next. (For the purpose of downloading the PCS Connection Manager Software, it does not matter whether you have a partnership.) You should then be prompted that there is software to download.
To insert the PCS Connection Card into a Handheld PC: 1. Attach the antenna to the circular copper connector on the end of the card. DO NOT FORCE. 2. With the Sprint label facing towards the top of the Handheld PC, insert the network card into the slot. The card is powered as soon as you insert it. Removing the PCS Connection Card 䊳 Use the ejector to release the card and remove it from the slot.
To activate an account and configure your PCS Connection Card: 1. Insert the card into your PC Card slot, if it is not already inserted. 2. If the Activation Wizard does not appear automatically, launch the PCS Connection Manager Software. Double-click the shortcut icon on your desktop or select Start > Programs > Sierra Wireless> AirCard 550 > PCS Connection Manager for AirCard 550. 3. From the PCS Connection Manager, launch the Activation Wizard by selecting MENU > Activation Wizard. 4.
S ec t i o n 3 Using the PCS Connection Card Section 3 Using the PCS Connection Card 35
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S e ct i o n 3 A SM The PCS Connection Manager Window and Indicators In This Section 䊳 The PCS Connection Manager 䊳 Getting Help 䊳 Components of the PCS Connection Manager window 䊳 Menu items 䊳 Taskbar icons T his chapter outlines the PCS Connection Manager interface for your PCS Connection Card, including the components of the main window, button usage, taskbar icons and more. Once you’ve mastered the basics here, you’ll be ready to begin using your PCS Connection Card.
The PCS Connection Manager PCS Connection Manager Software allows you to manage and monitor the connection between your PCS Connection Card and the CDMA network.
to save memory. It should not be necessary to close the card software, but you can close the software by tapping CTRL + Q on the soft keyboard. On Handheld and notebook PCs, use the Close button in the lower right corner to exit. See page 41. Getting Help Online Help is available on all platforms. See page 88 (notebook PCs), page 89 (Handheld PCs), and page 89 (Pocket PCs).
Notebook / Handheld PCs Message area Keypad button Indicator area Establish/cance a connection Minimize button Close button Pocket PCs Message area Indicator area Establish/cancel a connection Section 3: Using the PCS Connection Card 40 3A: The PCS Connection Manager Window and Indicators
Displaying the Menu Items The menus are described in detail in "Menu Options" on page 63. Notebook / Handheld PC: The MENU Button To display the menu items, click the MENU button located in the lower left corner of the PCS Connection Manager window. Pocket PC To display the menu items, click Tools, located in the lower left corner of the PCS Connection Manager window. Keypad Button (Notebook / Handheld PCs) The keypad button displays and hides the keypad, used to place or answer voice calls.
Message Area Notebook and Handheld PCs Pocket PCs Description The message area displays one of these messages: 䊳 Ready to Connect indicates that you have a network connection but there is no call in progress. 䊳 Dialing indicates that the PCS Connection Card is attempting to connect to a phone number. 䊳 The name of the person with whom you are connecting (or “Unknown” if the name is not obtainable), and the phone number indicate that a voice call is being established.
Roam Call From … indicates that an incoming voice call is in progress and you are roaming. 䊳 Data Call From … indicates that an incoming data call is in progress. 䊳 Fax Call From … indicates that an incoming fax call is in progress. 䊳 … New Missed Call(s) indicates that you received a call (or calls) that you failed to answer. (Depending on your settings in the Options window, a record of these calls is maintained in the Call Log which is described on page 71.
Table 1: Indicator Area Icons Icon Meaning Note: This icon is displayed only when voice and data services are available. The Signal Strength indicator uses bars to show the intensity of the radio signal. The number of bars increases as signal strength increases to a maximum of four bars. Tip: Optimal signal strength is obtained when the antenna is perpendicular to the card.
Table 1: Indicator Area Icons (Continued) Icon Meaning You have new voicemail. To retrieve your voicemail, press and hold the “1” key for about 2 seconds. Note: This icon is displayed only when voice and data services are available. The Roaming Status indicator shows whether you are roaming off of the Sprint Nationwide PCS Network. When the indicator is not displayed and the icon is not displayed, you are within the Sprint Nationwide PCS Network.
GO Button The GO button is used to establish and cancel a connection. The text on the button changes during different connection stages: 䊳 GO – Ready to establish a connection. Click the button to start a connection (if only one connection is defined), or to display a list from which you can select a connection (if more than one connection is defined). 䊳 Stop – A connection is being established or is established. If you click the button, the connection will be canceled.
Status Icons Table 2: Status Area Icons Icon Meaning You are in service on the CDMA network but have no active voice or data connection. You have an active voice or data connection. You missed (failed to answer) an incoming call. You can view the number of the caller in the Call Log. You have unread Web message(s). You have voicemail.
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S e ct i o n 3 B Data Connections In This Section 䊳 Basic Data Connection Information 䊳 PCS Vision Connections T his section provides an overview of the high-speed data connection available through your PCS Connection Card and how best to take advantage of the card’s versatility.
The Basics The GO button on the PCS Connection Manager window is used to launch data connections for any of these purposes: 䊳 Browsing the Internet 䊳 Receiving email 䊳 Dialing into your corporate network 䊳 Sending and receiving faxes The PCS Connection Card functions as a network card using a PCS Vision data connection. In this type of connection, the card establishes a highspeed (PCS Vision) Internet connection to the CDMA network.
PCS Vision (High-Speed) Connections Important: If the following icon appears in the indicator area of the PCS Connection Manager window, you do not currently have PCS Vision service and cannot make a connection: To make a PCS Vision connection: From the PCS Connection Manager window, click the GO button. The PCS Connection Manager program then initiates the connection. Progress is shown in the message area (“Dialing”, “Authenticating”).
Dormant Connection The PCS Connection Card is “active” during PCS Vision connections when data transmission is occurring. If data transmission over the network stops for a period of time, the card becomes “dormant”. The period of inactivity that causes the card to become dormant is set by Sprint and is always less than one minute. Note: Some programs may be unable to function on a dormant connection.
S ec t i o n 3 C Voice Connections In This Section 䊳 The Keypad 䊳 Outgoing Calls 䊳 Incoming Calls 䊳 Voicemail Y ou can use your PCS Connection Card to transform your notebook or pocket PC into a mobile phone simply by connecting a headset to the card and using the PCS Connection Manager interface to place and receive voice calls.
Voice Connection Features The PCS Connection Card offers many convenient voice features: 䊳 The volume control allows you to adjust ringer or incoming voice volume. 䊳 Selecting the TALK button allows you to redial the previously dialed number. 䊳 Any-Key Answer allows you to answer an incoming call by pressing any button on the keypad (except END, BACK, or the volume control). (Page 80.) 䊳 Auto-Answer can be enabled to automatically answer incoming calls within a specified number of rings. (Page 80.
Using the Keypad The keypad is used to answer and place voice calls. The keypad performs the same functions as the keypad on a mobile phone. Tip: You can store frequently dialed numbers in the Phone Book and dial directly from the Phone Book window instead of entering the number on the keypad. See page 67 (notebook PCs) or page 70 (Handheld/Pocket PCs).
Open/close the keypad Volume control Place and answer calls Clear a number you’ve entered Section 3: Using the PCS Connection Card 56 3C: Voice Connections End a call; clear status messages
Pocket PC The keypad is displayed when you tap Tools > Voice Call. Volume control Place and answer calls Clear a number you’ve entered End a call; clear status messages Note: When KeyGuard is on, clicking the buttons on the keypad has no effect. For information on KeyGuard, see page 74. Notebook / Handheld PC: To hide the keypad, click the keypad button Pocket PC: To switch from the keypad to the data connection screen, tap Tools > Connections.
Table 3: The PCS Connection Manager Keypad Keypad Buttons 0-9, #, * (or the same keys on your keyboard) Function Enter the digits (and other characters) you want to dial. The numbers are displayed in the message area until you press TALK, END, or BACK, or you receive an incoming call. If the Any-Key Answer feature is enabled, any of these keys can be used to answer an incoming call. (See page 80.
Outgoing Calls To initiate a call: 1. Connect a headset to the card, if one is not already connected. 2. If the keypad is not displayed, then: Notebook / Handheld PC: click the keypad button. Pocket PC: tap Tools > Voice Call. 3. Enter the number you want to dial by either clicking the number buttons on the keypad or typing the numbers on your keyboard. 4. Click the TALK button. Note: You cannot make a phone call when there is an active PCS Vision connection.
Incoming Calls When you receive an incoming call: 䊳 A sound is played, unless the Silent Ringer feature is enabled. 䊳 The keypad is displayed. 䊳 If you have Caller ID, the phone number and, if available, the name of the caller are displayed. 䊳 If you are roaming and Call Guard is enabled (page 88), then the card beeps and a screen appears, stating that a roaming rate applies.
Voicemail Incoming calls may be put through to your voicemail box, if: 䊳 A calls arrives while you have an active data connection, or 䊳 You do not answer an incoming voice call When you have new voicemail: 䊳 The following icons are displayed: in the indicator area, and in the status area (page 47) The message area displays the message “You have new voicemail!”. You can also set a sound to play when you have new voicemail (page 77).
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S e ct i o n 3 D Menu Options In This Section 䊳 Overview of Menu Items 䊳 Description of Menu Items T his chapter provides an overview and brief description of each menu option you may encounter while using your PCS Connection CardTM and PCS Connection ManagerSM Software.
Overview of menu items The following table outlines the various menu items and provides a brief description and directions on where in this guide to find more detailed information about the item. Table 4: Menu Items Menu item Description For more information, see: Connect Establish a data connection. Page 51 Web Messaging Read Web messages sent to you. Page 65 Phone Book Store phone numbers and email addresses of people you are in frequent contact with.
Web Messaging The Web Messaging window is used to display Web messages you receive. Note: For information about Web message service subscription, contact PCS Customer Service Solutions. Additional charges may apply. Web messaging is a feature that allows you to receive short messages (up to 160 characters) through the CDMA network. Reading Web Messages: The Inbox Incoming messages are stored in the Inbox until you delete them or until they expire (depending on your settings in the Options window).
To delete all messages: 1. Select Edit > Delete All. 2. Confirm that you want to delete the messages by clicking Yes. Note: The Delete All menu option deletes all messages, whether or not the messages have been read. The message expiry feature deletes only messages that have been read. The software also has a feature that allows you to set an expiry period after which messages are automatically deleted. This is set in the Options window.
Exiting the Web Messaging Window To exit from the Web Messaging window: 䊳 Select File > Close 䊳 䊳 – or – (Notebook and Handheld PCs) Click the Close box in the upper right corner of the window – or – (Pocket PCs) Tap ok in the upper right corner. Phone Book (Notebook PC) The phone book provides a place to store the phone numbers and email addresses of your contacts. The phone book allows you to easily call or email frequent contacts without having to enter the phone numbers and email addresses each time.
Changing a Record To change a record: Select the record in the PhoneBook window. Select File > Edit Contact, or right-click the record and select Edit Contact. 3. Make any changes in the Contact Properties window and click Save to keep the changes or Cancel to exit without saving the changes. 1. 2. Deleting a Record To delete a record: Select the record in the PhoneBook window. Select File > Delete, or right-click the record and select Delete Contact. 1. 2.
Setting Your Phone Book to Automatically Synchronize With Outlook To set your phone book to automatically synchronize with Outlook: 1. Ensure you are online. 2. From the General tab of the Options window of the PCS Connection Manager, select the “Outlook Synchronization (Contacts only)” check box. 3. Click OK to synchronize the phone book and Outlook. The following table describes the circumstances under which Outlook and your phone book will be synchronized.
Table 5: Synchronization of Outlook and Your Phone Book Checkbox You change When you are Then Outlook and your phone book become synchronized: Cleared Contacts in Online Outlook, or Phone book in PCS Connection Manager Only if you manually synchronize the phone book. Cleared Contacts in Offline Outlook, or Phone book in PCS Connection Manager Only if you manually synchronize the phone book, once you go online.
Always On Top (Notebooks Only) When Always On Top is enabled, the PCS Connection Manager displays in front of all other application windows, even when you position another window over the manager. This allows you to view connection status indicators while using another application, such as your Internet browser. To enable or disable Always On Top: 䊳 PCS Connection Manager interface: Select Window > Always on Top. A check mark next to the option indicates that it is enabled.
Table 6: Call Direction Icons Icon Meaning Incoming Call This is a call that you answered. Outgoing Call This is a call that you made. Missed Call This is an incoming call that you did not answer. Phoning a Number To phone a number contained in one of the call records: 䊳 (Notebooks only) Double click the record. – or – 1. Select the number. 2. Select File > Dial. This can be used to place voice calls only.
Copying a Phone Number to the Windows Clipboard To copy a phone number to the Windows Clipboard: Select the record. Select Edit > Copy Phone Number. You can then paste the number into another window (in most cases, using CTRL+V). The phone number that is copied is the number in the From column for incoming calls, and the number in the To column for outgoing calls. 1. 2. Deleting Records To delete a record: Select the record. Select Edit > Delete. To delete all records in the Call Log: 1.
Sorting the Calls To sort the calls: Click any column heading to sort by that column in ascending order. Click the same column heading again to sort by the same column in descending order. For example, to sort the calls by name, click the Name column heading. This sorts the records from A to Z. If you click the Name column heading again, the records will be sorted from Z to A. 1. 2. KeyGuard The KeyGuard feature is designed to prevent accidental dialing.
Options… The Options window allows you to configure the PCS Connection Manager Software and the PCS Connection Manager to suit your preferences. In the Options window you can: 䊳 Enable and disable several features, including Auto-Answer, Any-Key Answer, the Inactivity Time-Out, Auto-Connect, Web Message Expiry, and the Lock Code. 䊳 Select whether certain warning messages are displayed to warn you of circumstances such as your data connection being lost.
Sounds Tab Table 7: Sounds Tab Options Field Description Enable This field allows you to enable and disable all sounds. When this box is checked, you have the option of individually enabling and disabling the Call Alert, Incoming Call, New Web Message, and New Voice mail sounds. When the box is not checked, there are no sounds to notify you of any of these events. Use the check box to indicate whether you want all sounds enabled or disabled.
Table 7: Sounds Tab Options (Continued) Field Description Incoming Call This field allows you to select whether a sound is played when you receive a call. When this is disabled, the Silent Ringer icon is displayed in the indicator area . The only notification you will then have of an incoming voice call is the “Voice Call From …” or “Roam Call From …” message displayed in the message area. Use the check box to enable or disable the sound.
Table 7: Sounds Tab Options (Continued) Field Description Headset Volume This slider allows you to adjust the volume of the earpiece on your headset. This affects only the volume of what you hear. (That is, it does not adjust the volume of the speaker.) This performs the same function as the volume controls on the keypad. To increase the volume, drag the slider to the right. To decrease the volume, drag the slider to the left.
Table 8: Security Tab Options (Continued) Field Description Lock Modem Now This button allows you to enable the Lock Code feature immediately. (If you select on power up in the previously described drop-down menu, you need to close the PCS Connection Manager before the lock code comes into effect.) When you click the button, the PCS Connection Manager prompts, “Lock the modem now?”. Click Yes at this prompt to lock the card. Change Lock Code This button allows you to set a new lock code.
Voice Tab Table 9: Voice Tab Options Field Description Auto-Answer Incoming Calls This field allows you to enable and disable the Auto-Answer feature. To disable the feature, select off from the drop-down menu. To enable the feature, select the number of rings after which the PCS Connection Manager Software automatically answers the voice call. Auto-Retry This field allows you to enable and disable the Auto-Retry feature and, when enabled, to select the interval between retrys.
Table 9: Voice Tab Options (Continued) Field Description Auto-Hyphenation This field allows you to enable and disable the Auto-Hyphenation feature. When enabled, a hyphen is automatically inserted after the area code, and between the first three and last four digits of a phone number, as you enter the number. (This has no affect on what is dialed.) When disabled, no hyphen is inserted as you enter a phone number. Use the check box to enable and disable the feature. (The feature is enabled when checked.
Table 9: Voice Tab Options (Continued) Field Description Service Alert This field allows you to enable and disable the Service Alert feature. When enabled, the card emits a tone whenever a change occurs in the PCS Vision coverage or roaming status.
Web Messages Tab Table 10: Web Messages Tab Options Field Description Web Messages: Expire This feature allows for the automatic deletion of Web messages that have been in your Inbox for a specified amount of time. The Web messaging feature is described in detail beginning on page 65. To disable automatic deletion of messages, select Never from the drop-down menu. To enable automatic deletion of messages, select a number of days from the drop-down menu.
General Tab Table 11: General Tab Options Field Description Data Call Inactivity Timeout: Disconnect The Inactivity Timeout terminates your data connections automatically when the card is inactive for the amount of time you specify here. (The card is inactive when no data transmission is occurring.) Select Never to disable the feature. Otherwise, select the number of minutes after which you want to automatically disconnect. Note that this has no affect on PCS Vision connections.
Table 11: General Tab Options (Continued) Field Description System Select This field allows you to set roaming parameters for your PCS Connection Card. The options in this field are: 䊳 Home Only prevents the card from roaming off the Sprint Nationwide PCS Network 䊳 Home Preferred allows the card to roam on networks of “preferred” service providers Auto-Launch If this feature is enabled, the PCS Connection Manager Software automatically launches when you insert the card into a PC Card slot.
Table 11: General Tab Options (Continued) Field Description Outlook Synchronization (Contacts only) Set the PCS Connection Manager Software to automatically synchronize your phone book entries with your Contacts entries in Microsoft® Outlook®. For more information, see Table 5: Synchronization of Outlook and Your Phone Book on page 69. If you do not select this check box, then changes you make to the phone book will not be reflected in Outlook.
Network Tab Table 12: Network Tab Options Field Description Automatically establish a network session when available In future releases the PCS Connection Card will have a feature to allow for an immediate PCS Vision connection whenever the card is inserted and PCS Vision service is available. (For a description of PCS Vision connections, see page 51.) This option is not yet available.
Table 13: Display Tab Options (Continued) Field Description Data connection lost When this feature is enabled, a warning message is displayed any time you lose your data connection. Use the check box to enable and disable this feature. (The feature is enabled when checked.) Call Guard The field allows you to enable and disable the Call Guard feature.
In the Find window, select a radio button to generate a database. Then use the word matching options to locate the help section you want to display. In the Help Topics (Contents) window, use the scroll bar to locate a topic of interest. Topics that have a book icon next to them can be expanded by double clicking the icon. Double click a topic to display its window.
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S e ct i o n 3 E The Network Adapter Manager (Notebooks Only) In This Section 䊳 Windows 98 SE and Me 䊳 Windows 2000 and XP 䊳 On-Line Help and Version Information 䊳 Closing the Network Adapter Manager T his chapter outlines the functionality of the built-in Network Adapter Manager during active PCS Vision connections using your PCS Connection CardTM, when more than one network interface card is present in your notebook computer.
The Basics The PCS Connection Card comes with an application, called the Network Adapter Manager, that is designed to manage multiple network interface cards on notebook PCs. To understand the purpose of the Network Adapter Manager, it is necessary to understand that the card behaves differently for each type of connection.
Depending on which card is primary, the Network Adapter Manager displays one of these icons: AirCard 300 is the primary network card AirCard 400 is the primary network card PCS Connection Card is the primary network card LAN card is the primary network card No network card is inserted (This icon is always displayed in Windows 2000, except during PCS Vision connections.
The Network Adapter Manager also has a menu through which you can switch primary cards. To switch cards: 1. Right click the Network Adapter Manager icon in the status area to display the shortcut menu. 2. Select the card you want to use as the primary card from the menu. – or – Select Show Options from the menu. The Network Adapter Manager window will appear. Use the radio buttons to select the card you want to use as the primary card and click OK.
stop the Ethernet card (see below), disconnect the cable to the Ethernet card, and Windows 2000/XP automatically begins routing network traffic through the PCS Connection Card. Since Windows 2000/XP has this enhanced method of handling multiple PC Cards, the Network Adapter Manager does not allow you to switch cards from the shortcut menu in this operating system. In Windows 2000/XP you can control which card is the primary card by stopping the cards you do not want to use. To stop a card: 1.
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S e c ti o n 3 F Troubleshooting Tips (Notebook PC) In This Section 䊳 Problem Causes and Solutions 䊳 Reinstalling the PCS Connection Card Driver 䊳 Resolving Resource Conflicts T his section provides assistance in diagnosing and solving many common problems you may experience while using your PCS Connection Card with your notebook PC.
Problem Causes and Suggestions When properly installed, the PCS Connection Card is a highly reliable product. Most problems are caused by one of these issues: 䊳 The wrong driver has been installed. 䊳 System resources required by the card are in use by other devices. 䊳 Network coverage is not available (either because you are outside the coverage area, or because of an account or network problem). This section describes how to diagnose and solve these and other problems.
Error: When Clicking the Keypad, Nothing Happens Possible Causes Suggestions • KeyGuard is on. • Turn KeyGuard off. See page 74. Error: Not In Service The PCS Connection Manager Software displays the message “Not in service”. Possible Causes Suggestions Inadequate signal strength may occur for any of these reasons: a. You are outside the Sprint Nationwide PCS Network. b. Your antenna is not attached or is pointed in the wrong direction. c. You may be inside a building or a.
Error: Connection Seems Slow When you have a both a PCS Connection Card and an AirCard 300 in your computer, the data connection seems quite slow. Possible Causes Suggestions Under some operating systems, if both cards are inserted, then the path that the Internet Protocol (IP) traffic will take is not predictable. If the data gets routed through the AirCard 300, you will experience slower data transfer rates. Before you use the PCS Connection Card, eject the AirCard 300 from your computer.
Reinstalling the PCS Connection Card Driver There is a PCS Connection Card driver for each supported Windows operating system. Unless the appropriate driver for your version of Windows is installed, you will not be able to establish a network connection with the card. This section provides instructions on verifying that you have the correct card driver installed. Note: You must have the PCS Connection Card installation CD to complete this procedure.
the PCS Connection Card by observing which entries are affected when you eject and reinsert the card. Replacing the Driver 1. If the installation CD is not already in your CD-ROM drive, insert it. If the CD start-up menu appears, use the exit option in the lower left corner of the screen to exit the menu. Under Network adapters, click the PCS Connection Card entry. Click the Properties button. Click the Driver tab. Click the Update Driver… button to launch the Update Device Driver Wizard. 6. Click Next. 7.
3. 4. 5. 6. Double click the System icon. Click the Hardware tab. Click the Device Manager… button. Locate the PCS Connection Card entries by using the “+” signs to expand the listings. (For example, to see all the installed modems, click the “+” sign to the left of Modems.) The card should have 3 entries: 䊳 The card should display under Multifunction adapters as Sierra Wireless AirCard 550 PC Card Parent. 䊳 The card should display under Modems as Sierra Wireless AirCard 550 Modem.
Enter d:\Drivers\Win2k, where d is the drive letter for your CD-ROM drive, and click OK to proceed. 10. Click Next. 11. If the Digital Signature Not Found window displays, click Yes. 12. Click Finish to proceed. Repeat steps 6 to 12 as prompted. If you are prompted to restart your PC, click Yes. Otherwise, restart your PC from the Start menu. (You must restart your PC to complete the driver installation.) The correct driver is then installed. 9.
the PCS Connection Card by observing which entries are affected when you eject and reinsert the card. Replacing the PCS Connection Card Driver 1. If the installation CD is not already in your CD-ROM drive, insert it. If the CD start-up menu appears, use the exit option in the lower left corner of the screen to exit the menu. Click to select Sierra Wireless AirCard 550 PC Card Parent (or the PCS Connection Card listing under Multi-function adapters). 3. Click the Properties button. 4. Click the Driver tab.
Windows XP To verify that the correct driver is installed: 䊳 䊳 Uninstall the existing driver Install the Windows XP driver from the PCS Connection Card installation CD. Uninstalling the Existing Driver 1. Open the Control Panel by selecting Start > Control Panel. 2. If “Pick a category” is displayed, select Switch to Classic View. 3. Double click the System icon. 4. Click the Hardware tab. 5. Click the Device Manager button. 6.
Installing the Windows XP PCS Connection Card Driver 1. If the installation CD is not already in your CD-ROM drive, insert it. If the CD start-up menu appears, use the exit option in the lower left corner of the screen to exit the menu. Eject and reinsert the PCS Connection Card to launch the Found New Hardware Wizard. 3. Select Install from a list or specific location (Advanced) on the first window of the Found New Hardware Wizard and click Next to proceed. 4.
Windows 98 SE To resolve a resource conflict in Windows 98 SE: 䊳 Disable a device (internal modem, infrared device, or network card) 䊳 Uninstall and reinstall the PCS Connection Card driver Disabling an Internal Modem, Infrared Device, or Network Card 1. Close all Windows programs and open the Control Panel by selecting Start > Settings > Control Panel. 2. Double click the System icon. 3. Click the Device Manager tab. 4.
Windows should then reinstall the driver for your PCS Connection Card. If the Add New Hardware Wizard is launched, follow the installation below. 1. Click Next on the first window of the Add New Hardware Wizard to proceed to the next window. 2. Select Search for the best driver for your device (Recommended) and click Next to proceed to the next window. 3.
Updating the Driver 1. If the installation CD is not already in your CD-ROM drive, insert it. If the CD start-up menu appears, use the exit option in the lower left corner of the screen to exit the menu. If the card is not already inserted into your PC Card slot, insert it. In the Control Panel Device Manager window, expand the Multifunction adapters tree by clicking the “+” sign to its left. 4. Right click Sierra Wireless AirCard 550 PC Card Parent. 5.
Windows Me To resolve a resource conflict in Windows Me: 䊳 Disable a device (internal modem, infrared device, or network card 䊳 Uninstall and reinstall the PCS Connection Card driver Disabling an Internal Modem, Infrared Device, or Network Card 1. Close all Windows programs and open the Control Panel by selecting Start > Settings > Control Panel. 2. If the System icon is not in the window, click view all Control Panel options. 3. Double click the System icon. 4. Click the Device Manager button. 5.
If you are prompted for a file when the PC restarts, enter d:\Drivers\WinMe where d is the drive letter of your CD-ROM drive and click OK to proceed. 8. If the Add New Hardware Wizard appears, follow these instructions: 䊳 Click Specify the location of the driver (Advanced) on the first window of the Add New Hardware Wizard and click Next to proceed.
If you want to disable a network card, expand the Network Adapters tree by clicking the “+” sign to its left. 6. Right click the device you want to disable, choose Disable from the pop-up menu that appears and click OK. 䊳 Uninstalling and Reinstalling the PCS Connection Card Driver 1. If the installation CD is not already in your CD-ROM drive, insert it. If the CD start-up menu appears, use the exit option in the lower left corner of the screen to exit the menu.
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S e ct i o n 3 G Troubleshooting Tips (Handheld / Pocket PC) In This Section 䊳 Problem Causes and Suggestions 䊳 Uninstalling the PCS Connection ManagerSM Software T his section provides assistance in diagnosing and solving many common problems you may experience while using your PCS Connection CardTM with your Handheld or Pocket PC.
Problem Causes and Suggestions When properly installed, the PCS Connection Card is a highly reliable product. Most problems are caused by one of these issues: 䊳 The wrong driver has been installed. 䊳 Network coverage is not available (either because you are outside the coverage area, or because of an account or network problem). This section describes how to diagnose and solve these and other problems. If, after reading this section, you are unable to resolve a problem, please visit www.sprintpcs.
Error: Searching for PCS Connection Card... The PCS Connection Manager Software displays the message “Searching for PCS Connection Card….” Possible Causes Suggestions a. The card is not completely a. Eject and reinsert the card. inserted into the PC Card slot. b. The wrong driver is installed for the card. c. The battery of your Pocket PC or its expansion pack is low. b. Uninstall the PCS Connection Card Software and reinstall it.
Error: Not In Service The PCS Connection Manager displays the message “Not in service”. Possible Causes Inadequate signal strength may occur for any of these reasons: a. You are outside the Sprint Nationwide PCS Network. b. Your antenna is not attached or is pointed in the wrong direction. c. You may be inside a building or near a structure that is causing radio interference. Suggestions a. Verify that you are within the Sprint Nationwide PCS Network. Coverage maps are available at www.sprintpcs.com.
Uninstalling the PCS Connection Manager Software To uninstall the PCS Connection Manager Software from the host PC: 1. If your Handheld/Pocket PC is connected to the host, disconnect it. 2. On the host, open the Control Panel by selecting Start > Settings > Control Panel. 3. Double click the Add/Remove Programs icon to open the Add/ 4. 5. 6. 7. Remove Programs window. Click to select Sierra Wireless AirCard 550 Pocket PC…. Double click the Add/Remove button.
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S ec t i o n 4 PCS Vision Section 4 PCS Vision 121
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S e ct i o n 4 A PCS VisionTM In This Section 䊳 Web 䊳 Messaging 䊳 PCS Business ConnectionSM P CS VisionTM brings you clarity you can see and hear, with enhanced, always-on mobile multimedia capabilities like email, Internet browsing and PCS Business ConnectionSM that are easy to learn and use. This rich, colorful graphic experience will be visually comparable to your home or office computer. It's a revolutionary way to look at wireless.
Browsing the Web With Your PCS Connection Card Launching the Web To launch the Web: 䊳 From the card’s main menu, highlight Web and select Launch. Your User Name When you buy a PCS Connection Card and sign up for service, you're automatically assigned a user name. Then, when you use PCS Vision Services, your user name is submitted to identify you to the Sprint Nationwide PCS Network.
Messaging Now you can send and receive email and instant messages, as well as chat on select PCS Connectiobn Cards. With chat, you can have a conversation without talking. Join in a Web-based chat room to exchange information on a specific topic or read conversations that others have posted – even launch a one-on-one chat for a more in-depth conversation. PCS Messages These appear on your screen as Page/Text and include numeric messages and PCS Messages.
Email Using PCS Email With PCS Email, you can set up an account at no additional charge and perform many of the typical email functions from your PCS Phone that you can from your personal computer. You can manage your PCS Email Account from your PCS Phone or personal computer at www.sprintpcs.com. You can also access other select email providers from the Web. Accessing PCS Email Messages To access PCS Email Messages: 1. From the Web home page, select the Messaging folder. 2.
PCS Business ConnectionSM Personal Edition PCS Business ConnectionSM Personal Edition is designed to offer secure wireless access to both Microsoft Outlook and Lotus Notes. PCS Business Connection Personal Edition delivers the following features: 䊳 Business email access: Read, reply to, forward, delete and compose your company email. 䊳 Company directory and contacts: Search, view, call, and email contacts from your company's directory. Do all this and add/edit your personal contacts.
PCS Vision FAQs How will I know when my card is ready for PCS Vision Service? Your user name (for example, bsmith001@sprintpcs.com) will appear on the display screen. How do I sign-in for the first time? You are automatically signed in to PCS Vision Services when you turn on your phone. How do I know when my card is connected to PCS Vision Services? Your card automatically connects when PCS Vision Service is used or an incoming message arrives. Your screen will also display the icon.
S ec t i o n 5 Technical Specifications and Regulatory Information Section 5 Technical Specifications and Regulatory Information 129
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S e ct i o n 5 A Technical Specifications In This Section 䊳 LED Operation 䊳 Radio Frequency and Electrical Specifications 䊳 Environmental Specifications T his section outlines LED operation and the technical and environmental specifications of your new PCS Connection Card.
LED Operation The PCS Connection Card has a single red/green LED on the antenna end of the card. The LED operates as follows: Table 1: LED Operation LED Behavior Indicates Solid amber* The card is powering up. Blinking amber The card is searching for a channel. Solid green A call is in progress. Blinking green The card has acquired a channel and is in idle mode (no call is in progress). Solid red An error has occurred. *Both red and green are lit.
Radio Frequency and Electrical Specifications Table 2: Radio Frequency & Electrical Specifications Approvals Compliant with: IS-95A, IS-95B, IS-98D, IS-707A, IS707A-1, CDMA Developers Group FCC Industry Canada Voltage +5 Vdc from PCMCIA Slot Current Maximum:680 mA Typical:150 mA Transmitter power 200 mW (+23 dBm) Transmit PCS: 1850 to 1910 MHz Cellular:824 to 849 MHz Receive PCS: 1930 to 1990 MHz Cellular:869 to 894 MHz Channel spacing 1.
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S e ct i o n 5 B Regulatory Information In This Section 䊳 Warning (EMI) - US FCC Information 䊳 Warning (EMI) - Canada T his section outlines important regulatory notices concerning your new PCS Connection Card.
Regulatory Notices This device complies with Part 15 of the FCC Rules. Operation of this device is subject to the condition that this device does not cause harmful interference. FCC guidelines stipulate that the antenna should be more than 17mm (0.68”) from all persons. FCC ID: N7NACRD555 Where appropriate, the use of the equipment is subject to the following conditions: CAUTION Unauthorized modifications or changes not expressly approved by Sierra Wireless, Inc.
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, NMB-003 édictée par le ministre des Communications. If you have purchased this product under a United States Government contract, it shall be subject to restrictions as set forth in subparagraph (c)(1)(ii) of Defense Federal Acquisitions Regulations (DFARs) Section 252.
Section 5: Technical Specifications and Regulatory Intormation 138 5B: Regulatory Information
S ec t i o n 6 Safety Information and Terms & Conditions Section 6 Safety Information and Terms & Conditions 139
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S e ct i o n 6 A Safety and Notices In This Section 䊳 Important Notice 䊳 Safety and Hazards 䊳 Limitations of Liability T his section outlines important safety guidelines and liability statements concerning your new PCS Connection CardTM.
Important Notice Because of the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost.
some states and provinces, operating such communications devices while in control of a vehicle is an offence. Limitation of Liability The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless, Inc. or its affiliates. SIERRA WIRELESS, INC.
Patents Portions of this product are covered by some or all of the following US patents: 5515013, 5617106, 5629960, 5682602, 5748449, 5845216, 5847553, 5878234, 5890057, 5929815, 6169884, 6191741, 6199168, 6339405, D367062, D372248, D372701, D416857, D442170, D452495, D452496, and other patents pending.
S e ct i o n 6 B Terms and Conditions In This Section 䊳 Terms and Conditions of Services T his section contains the terms and conditions of service for your new PCS Connection CardTM. Terms and Conditions of Services (Effective as of May 1, 2002 until replaced) Thanks for choosing Sprint. These terms and conditions are part of your agreement with Sprint for PCS Services. For the most current version of the terms and conditions, please visit our website at www.sprintpcs.
rates and features we set for that Service Plan. We use the words "we," "us," "our" or "Sprint " to refer to Sprint Spectrum L.P. and its affiliates doing business as Sprint in these Terms. When you activate PCS Services or attempt to use our PCS Services (including, without limitation, attempting to place a call on the Sprint Nationwide PCS Network , or off the Sprint Nationwide PCS Network when roaming, including "911" or similar calls), you accept the Agreement. Provision of Service.
modify the Agreement except for your PCS Service Plan (see Termination and Changing Service Plans). Service Plan. You may be eligible for a fixed length PCS Service Plan ("Term Service Plan") or for a month-to-month Service Plan ("NonTerm Service Plan"). We determine the Service Plan for which you qualify. We may offer non-identical Service Plans to different individuals or entities. Services and coverage under some Service Plans may be more limited than available under other Service Plans.
beyond our control, including atmospheric, geographic, or topographic conditions. We do not guarantee that there will be no interruptions or delays in Services. Your PCS Phone will not accept the services of any wireless provider other than Sprint (but see Roaming). Number. We assign a phone number ("Number") to the phone or other equipment used by you on the Sprint Nationwide PCS Network. We may change the Number without compensation by giving you prior notice. You do not own the Number.
one-minute increments, with partial minutes of use rounded up to the next highest minute. You must pay, by each invoice due date, all charges for Services provided to the Number for each phone or other equipment that our records show you activated, no matter who actually uses or has possession of the phone or other equipment at the time Services are provided. PCS Vision (Third Generation) Wireless Charges.
invoice will not separately identify the number of kilobytes attributable to your use of specific sites, sessions or services used. Specific additional information about PCS Vision wireless services, including pricing, included kilobytes and combining with other PCS Service Plans, is available in our standard sales collateral for PCS Vision wireless Service Plans or at www.sprintpcs.com. Voice Command.
charged at the rate per minute for usage over included minutes provided in the Service Plan in effect at the time the usage was incurred. Additional Terms for Premium Services. Access to and downloading of premium content is not included with PCS Vision services. Certain PCS Vision services (e.g., games, ringers and screen savers) contain mostly premium services content. Your invoice will not separately identify the number of kilobytes attributable to your use of specific sites, sessions or services used.
pay our costs and expenses of collection, including attorneys' fees and expenses, the fees of any collection agency and court costs. If we act as an invoicing agent for a third-party service provider, payments received are first applied to amounts due and owing to us and any remaining amounts are applied to sums due and owing to the third-party service provider.
terminate Services for cause before the end of the term, you may be required to pay a termination fee. No termination fee is charged if you terminate a Term Service Plan within 14 days of activation of your PCS Phone. During the term we must give each other notice to terminate Services. At and after the expiration of the term, you may terminate Services at any time by giving us notice and we may subject, to this Agreement, terminate Services at any time, with or without notice. Termination. General.
past due balance and the minimum amount by any method authorized by Sprint. Contact PCS Customer Service Solutions for information about authorized methods of making these payments. We may charge you a fee for calls that involve our live customer care services. If we provide Services to you on an Account Spending Limit basis, Services and coverage may be limited in certain ways. You must pay all charges for Services even if they exceed the amount of your Account Spending Limit. Clear Pay.
deposit balance. Any money held during this one-year period will not accrue interest for your benefit. You forfeit any portion of the money left after the one-year period. Wireless Web and Voice Portal Services. Wireless Web Services are part of the Services that can be obtained through Sprint. Wireless Web Services may not be immediately available in some PCS affiliate markets.
Wireless Web Services Voice Portal Services. Neither Sprint nor its vendors or licensors guarantees the accuracy, completeness or usefulness of information that is obtained through the Wireless Web Services or Voice Portal Services. You are responsible for evaluating such content. Other Terms Applicable to PCS Vision Wireless Usage.
us with a valid tax-exempt document. Any tax exemption applies only from the date we receive a valid tax-exempt document. Roaming. Calls made outside of your Home Service Area and outside of the Sprint Nationwide PCS Network are "roaming" calls. Your PCS Phone is specifically designed and engineered to work only on the Sprint Nationwide PCS Network. It works on another CDMA PCS provider's system only when a roaming agreement is in place between Sprint and the other providers.
Phones and Other Equipment. Phones and other equipment may be purchased and returned as provided in the purchase documents. We are not the manufacturer of the phones or other equipment. The only warranties on the phones or other equipment are any limited warranties extended by the manufacturers. We have no liability in connection with the phones and other equipment or for the manufacturers' acts or omissions. Lost or Stolen Equipment.
911 calls due to the equipment or software of the answering agency. Therefore, a TTY device should not be relied on for 911 calls. Pay-Per-Call Service. We will not complete calls from your Number to 900, 976 and similar numbers for pay-per-call services. International Calling. You may be limited in the international destinations that you can call with Services. You should contact PCS Customer Service Solutions for information about international destinations that you cannot call. Limitation of Liability.
h) any interruption or failure of 911 or E911 emergency services or identification of the Number, address or name associated with any person accessing or attempting to access emergency services from your phone; i) the installation or repair of any products or equipment by parties who are not our authorized employees or agents; j) events due to factors beyond our control, including acts of God (including, without limitation, weather-related phenomena, fire or earthquake), war, riot, strike, or orders of gove
STATUTE, OR TORT, INCLUDING FRAUD, MISREPRESENTATION, FRAUDULENT INDUCEMENT, OR ANY OTHER LEGAL OR EQUITABLE THEORY AND REGARDLESS OF THE DATE OF ACCRUAL OF SUCH CLAIM, CONTROVERSY OR DISPUTE SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION AS PRESCRIBED IN THIS SECTION. THE FEDERAL ARBITRATION ACT, NOT STATE LAW, GOVERNS THE QUESTION OF WHETHER A CLAIM IS SUBJECT TO ARBITRATION.
(1) you may notify us by calling PCS Customer Service Solutions, and (2) we may notify you by leaving a message for you on your PCS Phone, answering machine or with your answering service. Notice addresses may be changed by giving notice as provided in this section. Choice of Law; Jurisdiction. This Agreement is governed by and must be construed under federal law and the laws of the State of Kansas, without regard to choice of law principles.
plan or to both Toll-Free USA and Home Rate USA. (See Home Rate USA and Toll-Free USA for more information.) You do not have to register your Number when traveling outside your Home Service Area. Home Rate USA. This service lets you make or receive calls from anywhere on the Sprint Nationwide PCS Network at your Home Service Area airtime rates. Toll-Free USA. This service lets you call from anywhere on the Sprint Nationwide PCS Network to anywhere in the United States, Puerto Rico and the U.S.
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Index Numerics 1xRTT premium service charge (for non-subscribers) 87 1xRTT. See PCS Vision 911 emergency number 74, 78 A About window 89 account overview 12 account activation.
DTMF tone 81 E electrical specifications 133 encryption indicator 44 END button 58 environmental specifications 133 error messages.
roam call from 43 service required 43 voice call from 42 you have new voicemail 43 messages, error.
Windows Me 111 Windows XP 112 restore defaults button 75 roam call from (message area) 43 roaming indicator 45 S safety 142 searching for PCS Connection Card Handheld/Pocket PC 117 notebook PC 98 service alert 82 service required (message area) 43 Sierra Wireless, Inc.
expire 83 indicator 44 sound 77 status area icon 47 Web messaging 65–67 Web Updates Signing Up 125 Windows CE version 28 Windows 2000 19–21 reinstalling the driver Windows 98 SE 19–21 reinstalling the driver Windows Me 19–21 reinstalling the driver Windows XP 21–22 reinstalling the driver 102 101 104 106 Index 169
