- Sprint PCS Connection Card User's Guide 550

Section 3: Using the AirCard
3G: Troubleshooting Tips (Handheld / Pocket PC) 117
Error: Searching for PCS Connection Card...
The PCS Connection Manager Software displays the message
“
Searching for PCS Connection Card….
”
Error: Not able to prepare data services
The PCS Connection Manager Software displays the message “Unable to
prepare data services.”.
Possible Causes Suggestions
a.
The card is not completely
inserted into the PC Card slot.
b.
The wrong driver is installed for
the card.
c.
The battery of your Pocket PC or
its expansion pack is low.
a.
Eject and reinsert the card.
b.
Uninstall the PCS Connection Card
Software and reinstall it. For instructions
on removing the software, see
‘Uninstalling the PCS Connection
Manager Software” on page 119. To
reinstall the software, see “Installing the
PCS Connection Manager Software” on
page 30.
c.
Ensure your Pocket PC and its expansion
pack are fully charged.
Possible Causes Suggestions
•
You need to perform the high-
security 128-bit upgrades required
for IOTA execution.
•
Perform upgrades as described in the
release notes. Upgrades may be
downloaded from:
Handheld PC 2000 High Encryption Pack:
http://www.microsoft.com/mobile/
handheldpc/downloads/
128bitsecurity/128bit.asp
Pocket PC High Encryption Pack:
http://www.microsoft.com/mobile/
pocketpc/downloads/ssl128.asp