Sprint® Mobile Broadband Smart Device BlackBerry® 8830 World Edition Smartphone © 2007 Sprint Nextel. All rights reserved. SPRINT and other trademarks are the property of Sprint Nextel. All other product or service names are the property of their respective owners.
Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Getting Started With Your BlackBerry® 8830 . . . . . . . . . . . . . . . . . . . . . . . . . .ii Getting to Know Your BlackBerry® 8830 . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 The BlackBerry® 8830 World Edition Smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending SMS (Text) Messages – Domestic (U.S.) Only . . . . . . . . . . . . . . . . . . . . . . . 23 Sending PIN Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Adding Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Using the Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
BlackBerry® 8830 Basics and Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Navigating Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Typing and Editing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Welcome to Sprint Sprint and Nextel have come together offering you more choice and flexibility to do whatever you want, whenever you want. This powerful combination brings you access to more products, more services, and more of what you need to do more of what you want. Welcome and thank you for choosing Sprint.
Getting Started With Your BlackBerry® 8830 Congratulations on purchasing a BlackBerry® 8830 World Edition smartphone. This Getting Started Guide introduces you to Sprint Service and all the features of your new BlackBerry® device. Whether you are a first-time BlackBerry® device user or you are already familiar with BlackBerry® device technology, this guide is designed to make getting started as easy as possible. ii 1 Get introduced to your device in Getting to Know Your BlackBerry® 8830 on page 1.
Getting to Know Your Device Getting to Know Your BlackBerry® 8830 The BlackBerry® 8830 World Edition Smartphone Power key Headset jack USB port Menu key Open the menu in an application Mute key Volume keys Adjust the volume during a call Escape key Move back a screen Close a menu Send key End key Open the phone Call a highlighted phone number End a call Backspace/Delete key Convenience key Trackball Roll to move around a screen Click (press) to select an item Speakerphone key Turn the speakerphone
Navigating With Your BlackBerry® 8830 Roll the trackball to move the cursor in any direction and highlight items on the screen. Click (press) the trackball to select an item or follow a link. Press the Menu button to open a menu. Press the Escape key to exit a screen, cancel an action, or go back one page in the browser. Applications Explore the many useful applications that your BlackBerry® device has to offer.
Getting to Know Your Device Click Call Log to make a call or view a list of recent calls. Click Media to view saved videos, ring tones, pictures, and songs. Click Options to find the main list of BlackBerry® device options (including setting the Convenience keys), Bluetooth settings, and wireless settings. Click Address Book to view your contact list or to add a new contact. Click Help to view help topics for your device.
Setting Up Your BlackBerry® 8830 Set-Up Checklist Setting up your BlackBerry® device is easy. Follow these steps to get started: 4 1 Insert the Battery (page 5). 2 Charge the Battery (page 7). 3 Turn Your BlackBerry® 8830 On (page 8). 4 Complete the Setup Wizard (page 8). 5 Connect to the Sprint National Network (page 9). 6 Set Up Your Sprint Voicemail (page 10).
1 Insert the Battery Setting Up Your Device WARNING Use only those accessories approved by RIM. Using any accessories not approved by RIM for use with your BlackBerry® device may invalidate any approval or warranty applicable to your BlackBerry® device and may be dangerous. See the Safety and Product Information booklet that was packaged with your device for more information about safe battery usage.
3. Insert the battery so that the connectors on the battery align with the connectors on your BlackBerry® device. 4. Replace the battery cover. If the battery is charged, your BlackBerry® device turns on.
2 Charge the Battery Setting Up Your Device 1. Connect the small end of the USB cable to your BlackBerry® device. 2. Depending on the type of travel charger that you received with your BlackBerry® device, slide the plug blade attachment into the power adapter or pull the plug blades down. 3. Plug the power adapter into a power outlet. 4. Charge the battery to full power.
3 Turn Your BlackBerry® 8830 On To turn the BlackBerry® device on or off, press the Power button on top of the device. 䊳 Power key 4 Complete the Setup Wizard Your device features a Setup Wizard which is designed to help you learn about typing, set options to personalize your device, and set up one or more email addresses. The Setup Wizard takes approximately ten minutes to complete. 1. From the Home screen, highlight Setup Wizard ( ) and click (press) the trackball to continue. 2. 3. 4. 5.
5 Connect to the Sprint National Network Setting Up Your Device When you turn on your BlackBerry® device by pressing the Power button, it should automatically connect to the Sprint National Network. To connect to the network successfully, your Sprint service must be active, and you must be in a Sprint National Network service area. For more information about wireless coverage indicators, please see the chart on page 54.
6 Set Up Your Sprint Voicemail Sprint voicemail is designed to transfer all unanswered calls to your BlackBerry® device to your voicemail, whether your phone is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your BlackBerry® device is activated. 1. From the Home screen, press and hold 2. Follow the system prompts to: 䡲 䡲 䡲 䡲 Note: 10 . Create your passcode. Record your name announcement. Record your greeting.
Setting Up Email on Your BlackBerry® 8830 Choosing Your Email Setup Option Setting Up Email To begin sending and receiving email messages on your BlackBerry® device, you must set up your device with a supported email account (up to 10 supported accounts). The Setup Wizard (see “Complete the Setup Wizard” on page 8) will guide you through the process.
䢇 䢇 Your supported email account resides on a Microsoft Exchange, IBM Lotus® Domino®, or Novell GroupWise email server. You subscribe to a wireless service that supports account setup using the BlackBerry® Enterprise Server. Select the I want to use a work email account with a BlackBerry Enterprise Server option in the Setup Wizard on your device. If you do not have an enterprise activation password, contact your system administrator.
To set up your email account(s) from your device: 1. In the Setup Wizard, on the email setup screen, select the I want to create or add an email address option and then click Next. Click Next to open the email setup Web site on your device. On the email setup Web site, click Create New Account. Carefully review the Legal Terms and Conditions. If you agree, click Yes. Setting Up Email 2. 3. 4. 5. Type the login information.
Using the BlackBerry® Enterprise Server Option If your system administrator has provided you with an Enterprise Activation password, you can set up your supported email accounts (up to 10) directly from your BlackBerry® device. To use Enterprise Activation from your device: 1. In the Setup Wizard, on the email setup screen, select the I want to use a work email account with a BlackBerry Enterprise Server option and then click Next. 2. Type your supported corporate email account address. 3.
Finding More Information See the BlackBerry® Internet Service Online Help for more information about adding supported email accounts, creating a BlackBerry® email address, or managing email settings and message delivery options. To view the BlackBerry® Internet Service Online Help, log into the BlackBerry® Internet Service Web site and click the Help link.
Using Your BlackBerry® 8830 Now that you have your BlackBerry® device set up and ready to use, you can start taking advantage of all the features of your device. This section outlines many of the basic features of your BlackBerry® device. For complete details, click Help ( ) or go online to access your complete user guide. Here’s a list of basic features to get you started: 16 ⽧ Making and Answering Phone Calls (page 18). ⽧ Using Voicemail (page 21). ⽧ Sending Email Messages (page 22).
⽧ Location Settings – Domestic (U.S.) Only (page 28). ⽧ Using Bluetooth With Your BlackBerry® 8830 (page 29). ⽧ Using Your BlackBerry® 8830 as a Modem (page 30). ⽧ Installing the BlackBerry® Desktop Software (page 32). ⽧ Using Your BlackBerry® 8830 With a Hearing Aid Device (page 34). ⽧ Finding Help With Other Features (page 36).
Making and Answering Phone Calls Making a Phone Call 䊳 On the Home screen or on the phone screen, type a phone number and press the Send key ( ). To end the call, press the End key ( ). Note: 䊳 Press the Send key on any screen to open the phone screen. Select a contact, call log, or phone number link on any screen and press the Send key ( ) to make a call. Answering a Phone Call 䊳 18 To answer an incoming call, click Answer or press the Send key ( To end the call, press the End key ( ).
In-Call Options During an active call, press to display a menu of available in-call options, including Help, End Call, Flash, Conference Call, Mute, Notes, View Address Book, View Calendar, View Messages, and Home Screen. Using the Mute Option 䊳 To mute the microphone during a call, press the Mute button or click the trackball and then click Mute. To turn the microphone back on, press the Mute button again or click the trackball and then click Turn Mute Off.
Making Emergency Calls – Domestic (U.S.) Only You should be able to make emergency calls even if your BlackBerry® device is locked or your account is restricted, provided you are within range of a compatible wireless network. To make an emergency call: 䊳 Dial 9 1 1 and press . To make an emergency call if your keyboard or device is locked: 䊳 Click the trackball, click Emergency Call, and then click Yes. Enhanced 911 (E911) Information – Domestic (U.S.
Using Voicemail Note: For information about setting up voicemail on your BlackBerry® device, see “Set Up Your Sprint Voicemail” on page 10 for details. New Voicemail Message Alerts When you receive a new voice message, your BlackBerry® device alerts you and prompts you to call your voicemail. When you are roaming off the Sprint National Network, you may not receive notification of new voicemail messages.
Using Another Phone to Access Your Voicemail Messages 1. Dial your wireless phone number. 2. When your voicemail answers, press the asterisk key (* ). 3. Enter your voicemail passcode and press the pound key (#) to access your voicemail.
Sending SMS (Text) Messages – Domestic (U.S.) Only 1. Click Messages ( ) to display a message list, and then press 2. Click Compose SMS Text. 3. Do one of the following: 䡲 䡲 . If the recipient is not in your address book, click [Use Once], enter an SMS-compatible phone number, and then click the trackball. If the recipient is in your address book, click the contact entry. Using Your Device 4. Type a message and then click the trackball. 5. Click Send.
Adding Contacts 1. 2. 3. 4. Click Address Book ( ) to display the contacts list, and then press . Click New Address. Type the contact information and then click the trackball. Click Save. Note: If you have installed BlackBerry® Desktop Manager software on your computer (see “Installing the BlackBerry® Desktop Software” on page 32), you can also add Contacts by connecting your BlackBerry® device to your computer and synchronizing with a compatible Personal Information Management (PIM) address book.
Note: If you are in Month view, you will need to click on a specific day to view appointments for that day. 3. Select the appointment you wish to view or edit, press , and then click Open. Note: If the selected item is a recurring appointment, select Open the series to edit all occurrences or Open this occurrence to edit only the selected occurrence. 4. Confirm or edit the information as needed. When you have finished, click the trackball and then click Save to save your changes.
Setting a BlackBerry® 8830 Password 1. 2. 3. 4. 5. 6. 7. 8. Click Options ( ) > Security Options. Click General Settings. Set the Password field to Enabled. Set the other security options and then click the trackball. Click Save. Type a password and then press . Retype the password. Click the trackball. Locking and Unlocking the BlackBerry® 8830 To lock your BlackBerry® device: 䊳 With a password set, on the Home screen, click Lock.
Inserting a microSD Card You can use an optional microSD media card to extend the memory available on your BlackBerry® device for storing media files such as videos, ring tones, pictures, or songs. Note: Using Your Device Your use of third-party products or services shall be governed by and subject to you agreeing to the terms of separate licenses, if any, for those products or services. Any third-party products or services that are provided with RIM's products and services are provided "as is".
Location Settings – Domestic (U.S.) Only Your BlackBerry® device is equipped with a Location feature for use in connection with location-based services that may be available. Where services are available, the Location feature allows the network to detect your position. Turning Location off will hide your location from everyone except 911 (where compatible wireless coverage is available and the emergency response center is equipped to process such information).
Using Bluetooth With Your BlackBerry® 8830 Turning the Bluetooth Radio On or Off To turn on the Bluetooth® Radio: 䊳 Click Options ( ) > Bluetooth. Press and then click Enable Bluetooth. To turn off the Bluetooth radio: 䊳 Click Options ( ) > Bluetooth. Press and then click Disable Bluetooth. Using Your Device Pairing With Another Bluetooth-Enabled Device 1. Click Set Up Bluetooth to display the Bluetooth setup application, and then click OK. 2. Click the name of a Bluetooth-enabled device. 3.
Using Your BlackBerry® 8830 as a Modem The data capabilities of your BlackBerry® device allow you to use your data connection as a modem for your desktop or laptop PC. You’ll be able to send and receive email, browse the Internet, and access your company’s network anywhere on the Sprint National Network. Note: Your use of third-party products or services shall be governed by and subject to you agreeing to the terms of separate licenses, if any, for those products or services.
3. Once the software has been fully installed, connect your BlackBerry® device to your PC using the supplied USB cable. (Your PC will detect the connection and a “Found New Hardware” icon may appear in your system tray.) Note: Before using Sprint PCS Connection Manager with your BlackBerry® device, you must first install and connect with the BlackBerry® Desktop Software (version 4.1 or higher). See “Installing the BlackBerry® Desktop Software” on page 32 for details. 4.
Installing the BlackBerry® Desktop Software Install the BlackBerry® Desktop Software on a computer to perform any of the following actions: 䢇 Synchronize organizer data such as contacts, calendar entries, tasks, and memos between your device and your computer. 䢇 Back up and restore device data. 䢇 Transfer files between your device and your computer. 䢇 Add applications to your device.
4. Follow the onscreen instructions to: 䡲 䡲 䡲 䡲 Select a language. Select a country or region. Carefully review the terms of the license agreement. If you agree, click the appropriate button to accept the agreement. Enter the requested customer information. 5. Perform one of the following actions: 䡲 Using Your Device 䡲 If you do not want to use the BlackBerry® Desktop Software to synchronize certificates between your device and your computer, select the Typical option and then click Next.
Using Your BlackBerry® 8830 With a Hearing Aid Device Your BlackBerry® device has been tested for hearing aid device compatibility. When some wireless devices are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise and wireless devices also vary in the amount of interference they generate.
the rating of your hearing aid. Add the rating of your hearing aid and your wireless device to determine probable usability: 䢇 Any combined rating equal to or greater than six offers best use. 䢇 Any combined rating equal to five is considered normal use. 䢇 Any combined rating equal to four is considered usable. Thus, if you pair an M3 hearing aid with an M3 wireless device, you will have a combined rating of six for “best use.” This is synonymous for T ratings.
Finding Help With Other Features 䊳 To access a full list of help topics for your BlackBerry® device, click Help ( from the Home screen. 䊳 To access a list of topics that are associated with the program that you are using, press and then click Help. 䊳 To open the main list of topics for all programs, press Index from any open Help screen. ) and then click User Guide The full user guide for your BlackBerry® device, can be found on the BlackBerry User Tools CD that was packaged with your device.
Sprint WorldwideSM Wireless Service Your BlackBerry® device allows you to roam throughout the world using both CDMA (Code Division Multiple Access) and GSM (Global System for Mobile Communications) networks. (Subject to network availability. For a complete list of countries, visit www.sprint.com/international.) Getting Started Before using your BlackBerry® device in global roaming mode, you must activate Sprint Worldwide service.
Your SIM Card Your BlackBerry® device comes with a preinstalled SIM (Subscriber Identity Module) card to support roaming on compatible GSM networks. Note: Your SIM card should be preinstalled. If you need to reinstall your SIM card, please follow the instructions below. The SIM included contains information specific to your BlackBerry® device and should be retained with the device for use on GSM networks. 1. Press the battery cover release button, slide off the battery cover, and remove the battery.
Activating Global Roaming Mode Your BlackBerry® device is designed to enter global roaming mode automatically when you activate your Sprint Worldwide service, meaning that it should automatically connect to an appropriate CDMA network or GSM network when you travel. You may also set global roaming options by clicking the Manage Connections icon on the Home screen. To set your global roaming options: 1. Click Manage Connections > Mobile Network Options. 2. Select Network Mode and click the trackball. 3.
Making and Receiving Worldwide Calls When traveling on international networks, you can place and answer calls as you would on the Sprint network (see “Making and Answering Phone Calls” on page 18), although some additional instructions may be required to place a call. Certain features and services are not available in all countries. For more information on services that are available while roaming, visit www.sprint.com/international.
Direct Dial To place an international call by dialing direct: 䊳 Dial the international access code, the country code, the city or area code, and the phone number, and then press to place the call. Making Calls Within a Country (Local or Long Distance Dialing) The steps for placing a call within a country are identical to those for calling countryto-country, except it is not necessary to enter the country code.
2. Press to insert the U.S. country code, and then enter the area code and number. 3. Press to place the call. Sprint Voicemail Service Your Sprint voicemail will follow you as you travel. All of your unanswered calls will be forwarded to your Sprint voicemail. You will need to be sure your voicemail box is already set up and that you know your voicemail passcode (see page 10).
Accessing Your Voicemail New Message Indicators Your voicemail message indicators may be displayed differently when roaming internationally. 䢇 A “Message Waiting” indicator icon or a text message is displayed when a voicemail message is received. 䢇 You may see “Missed Call” on your screen prior to receiving a message notification. 䢇 You must call voicemail in order to retrieve messages. Follow the instructions on the previous page to store your voicemail number for easy access.
International Data Roaming Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when traveling in countries in which Sprint offers data service. Data services are available on both CDMA and GSM networks; check www.sprint.com/international to determine the services available where you are traveling. Note: Prior to using your Sprint Worldwide GSM Data Services, you must establish and utilize your CDMA data services domestically on the Sprint National Network.
To select a GSM data service carrier for a specific country: 1. Click Manage Connections > Mobile Network Options. 2. Select Network Mode > GSM. 3. Select Network Selection Mode > Manual. The BlackBerry® device searches and lists the available networks. 4. Select the network that supports Sprint International GSM Data Roaming. (Check www.sprint.com/international for a list of which carriers in which countries support GSM Data.
Understanding Status Messages You may receive status messages under certain conditions. Before contacting Sprint Worldwide Customer Support, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages. 46 Status Messages Message Description Number Not in Service The number that you entered is not valid. User Not Available The phone that you called is either busy, out-of-range, or turned off. Please try again later.
The system is experiencing heavy traffic. Please try again later. Service Conflict This service cannot be enabled because an incompatible service has already been turned on. Please Try Again An error occurred. Note the error code and try again. Self Check Error A fault was detected with your phone. If this error recurs, note the error and contact Sprint Customer Service. Self Check Fail An operational fault was detected with your phone.
Contacting Sprint If you experience any issues with voice or data services while outside of the United States, Sprint offers customer support 24 hours a day. In the event that you do experience an issue, try the following actions: 䢇 First try powering your device off and then back on; this will force your BlackBerry® device to reregister with the network. 䢇 Try manually selecting another network. Information for selecting networks can be found in the phone guide.
From a landline phone when outside the United States: Sprint Worldwide Customer Support can be reached from a landline phone at 1-817-698-4199, option 2. Access or connection fees may apply.
BlackBerry® 8830 Basics and Shortcuts Navigating Screens 50 Lock the BlackBerry® device/keyboard Click Keyboard Lock. (Set a password for added security.) Unlock the BlackBerry®device/ keyboard Press Move the cursor horizontally or vertically Roll the trackball. – or – Press and roll the trackball. Return to the previous screen Press the Escape key ( Click an item Highlight the item and then click (press) the trackball. Select multiple items Press and hold trackball.
Typing and Editing Capitalize a letter Press and hold the letter. Insert a period Press Type the alternate character on a key Press and press the desired key. Insert a symbol Press . Insert an accented character Press and hold a letter and roll the trackball left or right. Select text Press Select characters Press and hold trackball. Copy selected text Press and click the trackball. – or – Click the trackball and click Copy. Cut selected text Press and .
Fields To change values in a field, highlight the field, click the trackball, and click a value. On an option screen, you can also select an option and click the trackball. Click Change Option. Click a value. Menus To view a menu, press . If there is more than one available action for the item, a short menu of available actions is displayed. To view more available actions for the selected item, press or click Full Menu.
Status Indicators roaming Number mode on message sending receiving data Shift mode on message not sent transmitting data Alt mode on read message alarm set placed call unread message voicemail message missed call message includes attachment Bluetooth® on received call text (SMS) message Bluetooth connected sent message Basics & Shortcuts Battery Status Full battery power Low battery power Charging BlackBerry® 8830 Basics and Shortcuts 53
Wireless Network Coverage You must be connected to the Sprint National Network to begin using many of the features of your BlackBerry® device. To connect to or disconnect from the network, click Turn Wireless On/Turn Wireless Off. Indicators on the Home screen show the wireless coverage level for the area in which you are using your BlackBerry® device. A low level of wireless coverage might limit the use of some features, as shown in the chart below.
Shortcuts Your BlackBerry® device offers a number of keyboard shortcuts to help make navigating your device easier and faster. Phone Shortcuts Open the phone screen or make a phone call Press . End a call Press . Turn mute on or off during a call Press the Mute key on the top of your BlackBerry® device. Turn speakerphone on or off during a call Press Change the volume during a call Press the volume keys up or down. Dial a letter in a phone number Press and hold letter key.
Browser Shortcuts 56 Open a selected link Press Go to a specific Web page Press Go back one page Press the Escape key ( Exit the browser Press and hold the Escape key ( Return to the home page Press . Open the bookmark list Press . Add a bookmark Press . View a list of recent Web sites Press . Refresh a Web page Press . Go down one page Press Go up one page Press BlackBerry® 8830 Basics and Shortcuts or click the link. . . + . ). ).
Message List Shortcuts Open a selected message Press . Reply to sender Press . Forward message Press . Go to messages from the next day Press . Go to the next unread message Press . File a message Press . View sent messages Press + . View received messages Press + .
Calendar Shortcuts Go to the next day, week, or month Press Go to the previous day, week, or month Press and press . Move the cursor horizontally in week view Press and hold trackball. and roll the Move the cursor vertically in month view Press and hold trackball. and roll the Note: 58 . For the Calendar shortcuts to work in Day view, in the calendar options, set the Enable Quick Entry field to No.
Frequently Asked Questions Why does my BlackBerry® device not turn on? 䢇 The power might be off. Press the Power button on top of the device. 䢇 The battery might not be charged. See “Charge the Battery” on page 7 for more information. Why does my BlackBerry® device not charge? 䢇 A connection might not be complete. Check that all cables and plugs are fully inserted into ports and power outlets. See “Charge the Battery” on page 7 for more information. 䢇 The battery might not be inserted properly.
3. Connect the larger end of the USB cable to an available USB port on your computer. Note: To find more help with connecting your BlackBerry® device to the computer, click Help in the BlackBerry® Desktop Software to view the BlackBerry® Desktop Software Online Help. Why can I not send or receive email messages? Verify that your BlackBerry® device is connected to the Sprint National Network and that you are in a wireless coverage area.
administrator might permit you to install the BlackBerry® Desktop Redirector on your computer to integrate your BlackBerry® device with your supported email account. To integrate your BlackBerry® device with a supported email account using the BlackBerry® Desktop Redirector, when you install the BlackBerry® Desktop Software, select BlackBerry Desktop Redirector as your message redirection option.
How do I clean the screen? Clean the screen and your BlackBerry® device using only a soft dry cloth. Do not use liquid, aerosol cleaners, or solvents on or near your BlackBerry® device. Disconnect any cables from the computer and unplug any charging accessories from the electrical outlet before cleaning. Note: See the Safety and Product Information booklet for more information about caring for your BlackBerry® device.
For example, you can visit the following Web site using the browser on your BlackBerry® device: mobile.blackberry.com. Note: Your use of third-party products or services shall be governed by and subject to you agreeing to the terms of separate licenses, if any, for those products or services. Any third-party products or services that are provided with RIM's products and services are provided "as is".
Help or contact Sprint for more information about changing or updating your BlackBerry® device. Why can I not add a supported email address? Verify that the email account that is associated with the email address that you want to add supports POP3 or IMAP4. Contact your email provider for more information about the address types that you can add. See the BlackBerry® Internet Service Online Help for more information about adding supported email addresses.
Note: Depending on your email account type or mail implementation, wireless email reconciliation might not be available for your BlackBerry® device. To synchronize personal information management (PIM) data such as contacts, tasks, and appointments, you must install the BlackBerry® Desktop Software. See “Installing the BlackBerry® Desktop Software” on page 32 for more information. Where Can I Find More Information? User Guide The user guide is only a few clicks away on your BlackBerry® device.
Subscriber Agreement: General Terms and Conditions of Service Please note these terms may not be the most current version. A current version of the terms is available at our Web site or upon request. Terms and Conditions Basic Definitions In this document: (1) “we,” “us,” “our” mean Sprint Solutions, Inc.
Terms & Conditions activate Services as part of a bundle with another company’s services (for example, cable services, home phone services, etc.). The additional terms for bundled Services may either modify or replace certain provisions in these Ts&Cs, including terms relating to activation, invoicing/payment, and disputing charges.
Early Termination Fee requirements prior to selecting Services. After you have satisfied your Term Commitment, your Services continue on a month-to-month basis without any Early Termination Fee, unless you agree to extend your Term Commitment or agree to a new Term Commitment – for example, by accepting a new rate plan or upgrading your Device. As explained directly below, there are instances when you will not be responsible for an Early Termination Fee for terminating Services early.
Terms & Conditions restricted by or inconsistent with the Agreement; (g) breaching the Agreement, including our Policies; (h) providing false, inaccurate, dated or unverifiable identification or credit information, or becoming insolvent or bankrupt; (i) modifying a Device from its manufacturer specifications; or (j) if we believe the action protects our interests, any customer’s interests or our network.
us updated credit information upon request. We may provide your payment history and other account billing/charge information to any credit reporting agency or industry clearinghouse. Account Spending Limits (“ASL”) An ASL is a temporary or permanent limit (typically based on credit history, payment history, or to prevent fraud) we place on the amount of unpaid charges you can accumulate on your account, regardless of when payment on those charges is due.
Terms & Conditions infringe on the copyright of another, or upload or transmit any “virus”, “worm”, or malicious code; or (e) in any way prohibited by the terms of our Services, the Agreement or our Policies. Your Device, Number & E-mail Address; Caller ID We don’t manufacture any Device we might sell to you or that is associated with our Services, and we aren’t responsible for any defects, acts or omissions of the manufacturer.
rely on location information, such as E911 and GPS navigation, depend on your Device’s ability to acquire satellite signals (typically not available indoors) and network coverage. Roaming “Roaming” typically refers to coverage on another carrier’s network that we make available to you based on our agreements with other carriers. These agreements may change from time to time and roaming coverage is subject to change.
Terms & Conditions Specific Terms & Restrictions On Using Data Services In addition to the rules for using all of our other Services, unless we identify the Service or Device you have selected as specifically intended for that purpose (for example, wireless routers, Data Link, etc.
signal. For incoming calls answered, you’re charged from the time shortly before the Device starts ringing until you press END or the network connection otherwise breaks. If charges vary depending on the time of day that you place or receive calls (e.g., Nights and Weekend plans), you’re charged for the entire call based on the rate that applies to the time period in which the call starts.
Terms & Conditions example, the size of downloadable files – are not reliable predictors of actual usage. Your bill won’t separately list the number of KB attributed to a specific action/data session. Your Bill Your bill provides you notice of your charges. It reflects monthly recurring charges (usually billed one bill cycle in advance) and usage/transaction specific charges (usually billed in the bill cycle in which they’re incurred).
exemption, you must provide us with a valid exemption certificate. Tax exemptions generally won’t be applied retroactively. Surcharges You agree to pay the surcharges, fees and other charges that we assess to recoup our government costs or costs of complying with certain government programs (“Surcharges”). Surcharges aren’t taxes or government mandated charges; they’re charges we choose to collect from you. Surcharges are subject to change, sometimes on a monthly or quarterly basis.
Terms & Conditions Your Privacy You agree to the terms of our Privacy Policy, available at our Web site, when you use our Services. This policy may change from time to time, so review this policy with regularity and care.
certain circumstances, an emergency call may be routed to a state patrol dispatcher or alternative location set by local emergency service providers. Enhanced 911 service (“E911”), where enabled by local emergency authorities, uses GPS technology to provide location information. Even when available, however, E911 does not always provide accurate location information. If your Device is indoors or for some other reason cannot acquire a satellite signal, you may not be located.
Terms & Conditions services, (g) information or communication that is blocked by a spam filter, or (h) things beyond our control, including acts of God (for example, weather-related phenomena, fire, earthquake, hurricane, etc.), riot, strike, war, terrorism or government orders or acts. You Agree Our Liability Is Limited - No Consequential Damages.
(1) “Disputes” are any claims or controversies against each other related in any way to our Services or the Agreement, INCLUDING, but not limited to, coverage, Devices, privacy, or advertising, even if it arises after Services have terminated – this includes claims you bring against our employees, agents, affiliates or other representatives, or that we bring against you.
Terms & Conditions arbitration administrative or filing fees above: (a) $25 if you are seeking less than $1,000 from us; or (b) the equivalent court filing fees for a court action in the appropriate jurisdiction if you are seeking $1,000 or more from us. Exceptions To Our Agreement To Arbitrate Disputes Either of us may bring qualifying claims in small claims court.
you’ve provided us, by calling you on your home phone or Device, by voice message on your Device or home phone, or by text message on your Device. Other Important Terms Subject to federal law or unless the Agreement specifically provides otherwise, this Agreement is governed solely by the laws of the state encompassing the area code assigned to your Device, without regard to the conflicts of law rules of that state.
Terms & Conditions Legal Notice Research In Motion, the RIM logo, BlackBerry, the BlackBerry logo, and SureType are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries – these and other marks of Research In Motion Limited are used under license. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Research In Motion is under license. Handango is a trademark of Handango, Inc.
CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS.