BlackBerry® BoldTM 9930 smartphone www.sprint.com ©2011 Sprint. SPRINT and the logo are trademarks of Sprint. Other marks are the property of their respective owners.
Table of Contents Getting to Know Your BlackBerry 9930 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 The BlackBerry Bold 9930 device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Your Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tabbed Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Setting a BlackBerry 9930 Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Locking and Unlocking the BlackBerry 9930 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting to Know Your Smartphone Getting to Know Your BlackBerry 9930 The BlackBerry Bold 9930 device Lock the screen Notification LED Headset jack Volume up Trackpad USB port Move around the screen Select an item Menu key Mute Touchscreen Volume down Escape key Move back a screen Open a menu End/Power key Send key Make/answer a call Hold to turn on/off End a call Return to Home screen Backspace/Delete Type the other character on a key Capitalize letters Microphone Enter Speakerphone Symbols
Applications You can access your applications by tapping the icons on the Home screen. All of your device’s applications can be accessed from the All panel on the Home screen. To display the . To view the complete selection of Home screen (while not on a call), press End/Power applications, tap or click All. Note: To select an item by tapping, simply touch it on the screen. To “click” an item, highlight it using the trackpd and then press the trackpad.
Tap Options to access the main list of BlackBerry device options. Tap Contacts to view your contact list or add new contacts. Tap Help to view help topics for your BlackBerry device. * Camera and Video Camera are not available in all BlackBerry Bold 9930 devices. ** Before using the Video Camera, the microSD card must be properly inserted into the media card holder. (The microSD card is preinstalled in your BlackBerry device. See page 21.
Your Home Screen Battery power level Change your ring tone or alerts Notification view See upcoming appointments, new messages, and other notifications Navigation bar Tap to see more icons Slide left or right for more panels 4 Getting to Know Your BlackBerry 9930 Wireless indicators Tap to manage wireless connections, Wi-Fi®, Bluetooth® technology, or alarm clock Search Search your entire device, including help, messages, music, the Internet, and more
Setting Up Your BlackBerry 9930 WARNING: Use only those accessories approved by Research In Motion (RIM). Using 1 Setting Up Your Smartphone any accessories not approved by RIM for use with this particular BlackBerry device model might invalidate any approval or warranty applicable to the device, might result in the nonoperation of the device, and may be dangerous. For more information about safe battery usage, see the Safety and Product Information booklet that was packaged with your BlackBerry device.
2 Charge the Battery 1. Insert the larger end of the USB cable into the charging head. 2. Connect the smaller end of the USB cable to the micro-USB port on the left side of your BlackBerry device. 3. Plug the charging head into a power outlet. 3 䊳 6 Turn On Your BlackBerry 9930 To turn the BlackBerry device on or off, press and hold Setting Up Your BlackBerry 9930 on the front of the device.
4 Explore the Setup Application The Setup application is designed to help you learn about navigation and typing, change options to personalize your BlackBerry device, and set up network connections. You can also set up email addresses. The Setup application should appear automatically the first time you turn on your device. To access the Setup application at any time, tap Setup .
6 Connect to the Nationwide Sprint Network When you turn on your BlackBerry device it should automatically connect to the Nationwide Sprint Network. To connect successfully, your Sprint service must be active and you must be in a Sprint Network service area. If your device is on and you do not successfully connect to the network, turn on your and selecting the Mobile Network connection by tapping Manage Connections checkbox. 7 Set Up Your Sprint Voicemail 1. Press and then press and hold . 2.
8 Set Up a Wi-Fi® Connection Your BlackBerry device allows you connect to an available Wi-Fi® network to access such services as email service and Web browsing. Note: If your BlackBerry device is associated with an email account that uses a Setting Up Your Smartphone BlackBerry® Enterprise Server, your organization may prevent you from connecting to a Wi-Fi® network. 1. On the Home screen, tap the connections area at the top of the screen, or tap Manage Connections . 2. Tap Wi-Fi Network.
Using Email on Your BlackBerry 9930 Setting Up Email Choosing Your Email Setup Option To begin sending and receiving email messages on your BlackBerry device, you must set up your device with a supported email account. You may configure up to 10 supported accounts on your BlackBerry device. The following options will be available when you set up your email account(s): Internet Mail Account This option is most common for individual users.
The first time that you log in, you can add a supported email address, create a BlackBerry email address, or do both. 䢇 Add an email address if you have an existing, supported email account that you want to access from your BlackBerry device. 䢇 Create a BlackBerry email address if you do not have another email account, or if you need an additional email address that you can use to send and receive email messages.
Note: To add or edit settings for your email accounts, including account display name > Email Accounts > Internet Mail Account. and signature, tap Setup Highlight an email address, press > Edit, and make your changes. Tap Save to save your changes. Using the BlackBerry Enterprise Server Option If your system administrator has provided you with an Enterprise Activation password, you can set up your supported email account directly from your BlackBerry device. 1.
Accessing and Sending Email Messages Accessing Email Messages 1. Tap Messages to display a message list. 2. Highlight a message and click the trackpad to display the message. Note: When you set up new email addresses, an icon for each account will appear to access all of your messages. To on the Home screen. Tap Messages see messages from a specific account only, tap the icon for that account Sending Email Messages 1. Tap Messages to display a message list press > Compose Email. 3.
Using Your BlackBerry 9930 Tip: For complete details on any of your BlackBerry device features, tap Help . Making and Answering Phone Calls Making a Phone Call 䊳 On the Home screen or in the Phone application type a phone number and press . To end the call, press Tip: Press 䊳 on any screen to open the phone application. Select a contact, call log, or phone number link on any screen and press a call.
In-Call Options During an active call, press to display a menu of available in-call options, such as Flash, Mute, or Activate Speakerphone. You can also tap one of the options at the bottom of the screen. Using the Mute Option 䊳 During a call, tap Mute or press the Mute key on the right side of your device. To turn off mute, tap Mute off or press the Mute key again. Using the Speakerphone 䊳 To turn the speakerphone on or off during a call, press .
To make an emergency call if your BlackBerry device is locked: 䊳 Press > Emergency > . Enhanced 911 (E911) Information Your BlackBerry device features an embedded Global Positioning System (GPS) chip necessary for utilizing E911 emergency location services where available. When you place an emergency 911 call, the GPS feature of your BlackBerry device begins to seek information to calculate your approximate location.
Important: Always report your location to the 911 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs) may not be equipped to receive GPS location information from your BlackBerry device.
Voicemail Note: For information about setting up voicemail on your BlackBerry device, see “Set Up Your Sprint Voicemail” on page 8 for details. To change your voicemail options, follow the audio prompts in the voicemail system. New Voicemail Message Alerts When you receive a new voice message, your BlackBerry device alerts you and prompts you to call your voicemail. Retrieving Your Voicemail Messages You can review your messages directly from your BlackBerry device or from any other touch-tone phone.
Sending Text Messages You can send text messages to up to 10 recipients. 1. Tap Text Messages > > Compose Text Message. 2. In the To field, do one of the following: Type a contact name Type a phone number that can receive text messages (including area code) and then . press 䡲 Type an email address. 䡲 䡲 . Using Your BlackBerry 9930 3.
Contacts Adding Contacts 䢇 䢇 To add a contact using the Contacts application, tap Contacts > New Contact. Type > Save. the contact information. Press To add a contact from a message, call log, or Web page, highlight the contact name, > Add to Contacts. Add or edit the contact number, or email address and press > Save.
Calendar Adding an Appointment 1. Tap Calendar > > New Appointment. 2. Type the appointment information and then press > Save. Camera 1. Tap Camera . 2. Use the display screen as a viewfinder and tap or click the trackpad to take a picture. 䡲 To zoom, slide your finger and thumb up or down on the screen or trackpad. Video Camera Note: Before using the Video Camera, a microSD card must be inserted into the media 1. Tap Media > Video Camera 2. To start recording, tap 3.
Visit a Web Page or Search the Internet 1. Tap Browser . 2. In the field at the top of the screen, type a Web address or search terms and press . Tip: To zoom, slide your finger and thumb together or apart on the screen. Tabbed Browsing With tabbed browsing you can open multiple web pages on your BlackBerry device at the same time. Open, Close or Switch between tabs Do one of the following: 1. To open a new tab, in the browser, tap or press 2. To switch between tabs, in the browser, tap 3.
Locking and Unlocking the BlackBerry 9930 To lock your device: To perform this task, you must have set a password for your BlackBerry device. 䊳 Tap Password Lock . To unlock your device: Tap Unlock and then type your password and press the trackpad. Note: When the BlackBerry device is locked, you should be able to make an emergency call without dialing the emergency access number, provided you > Emergency > are within range of a compatible wireless network. Press .
Location Settings Your BlackBerry device is equipped with a Location feature for use in connection with location-based services that may be available. Where services are available, the Location feature allows the network to detect your position using GPS technology. Turning Location off will hide your location from everyone except 911 (where compatible wireless coverage is available and the emergency response center is equipped to process such information).
Using Bluetooth With Your BlackBerry 9930 Turning Bluetooth Technology On or Off 䊳 On the Home screen, tap the connections area at the top of the screen. Select the Bluetooth check box. To turn off Bluetooth technology, clear the Bluetooth check box. Pairing With a Bluetooth-Enabled Device You must pair your BlackBerry device with a Bluetooth-enabled device before you can connect to it.
About NFC Technology NFC (Near Field Communication) technology is a short-range, wireless technology that is designed to allow you to quickly exchange information between your BlackBerry® device and smart accessories, smart access points, and smart tags. You can also use NFC technology to save, view, create, or change smart posters. To use NFC technology, your device must be within approximately 1 inch (2.
Smart Tags and Smart Posters Organizations might add smart tags to items such as posters, flyers, or t-shirts. When you tap the smart tag reader on the back of your BlackBerry® device against a smart tag, your device views the smart tag's smart poster and presents you with the options to view or delete the smart poster. Smart posters can contain a range of information including web addresses, coupons, graphics, media files, event details, and more.
The BlackBerry Desktop Software Install the BlackBerry® Desktop Software on your computer to allow you to perform many useful tasks such as synchronizing contacts and calendars, backing up data, transferring files, and adding applications. To install the BlackBerry Desktop Software: 䊳 Visit www.blackberry.com/desktopsoftware and follow the instructions to download and install the software.
With your BlackBerry® device and data services from Sprint, you have access to a variety of entertaining and useful features. Note: Consult your service plan for details on data usage. Depending on the plan and options selected, additional charges may apply. Sprint TV & Movies With Sprint, you can watch live TV on the go right on your BlackBerry device. Accessing your Sprint TV channels is as easy as using the remote control in your living room.
3. Browse through the available programming and click a clip or channel to view the program. Note: The first time you access a channel that requires a subscription, you will be prompted to purchase access. Select Subscribe to purchase access, or select Preview to see a preview of the selected channel. Coverage not available everywhere. Content and lineup subject to change. Select channels also available for casual usage. Go to www.sprint.com/tvguide for more information.
Note: Use of Sprint Music requires that a microSD card is properly installed in your Purchasing and Downloading Music From the Sprint Music Plus Store, you can shop for songs to purchase and download to your BlackBerry device’s microSD card. 1. Tap Media > Sprint Music > Music Store. 2. Enter a song or artist in the search field or browse through options in the Featured, New Releases, Top Downloads, Free Songs This Week or Genre pages. 3. Tap a song to select it or click the trackpad.
To pause or resume playing, press . To skip to the next or previous song, slide your finger left or right on the screen or trackpad. 䡲 To view the current playlist, slide your finger up or down on the screen or trackpad. To begin playing another song, tap the song or highlight the title and click the trackpad. 䡲 䡲 Note: You can close the music player and continue listening to music while using other to exit the music player and display features of your BlackBerry device. Press > the Home screen.
Sprint Worldwide Wireless Service SM Sprint Worldwide Wireless Service Getting Started With Sprint Worldwide Service Before using your BlackBerry device in global roaming mode, you must activate Sprint Worldwide service. To activate Sprint Worldwide service: 䊳 Chat with or email an international support rep. Visit www.sprint.com/international, click Traveling with a Sprint Device, and then click the Chat with us or Email us link on the right side of the screen.
Insert your SIM card 1. Remove the battery cover and battery. 2. Slide the SIM card into the SIM card holder 3. Replace the battery and battery cover. (See “Insert the Battery and Memory Card*” on page 5.) Activating Global Roaming Mode Your BlackBerry device is designed to enter global roaming mode automatically when you activate your Sprint Worldwide service, meaning that it should automatically connect to an appropriate CDMA network or GSM/UMTS network when you travel.
Making and Receiving Worldwide Calls Sprint Worldwide Wireless Service When traveling on international networks, you can place and answer calls as you would on the Sprint network (see “Making and Answering Phone Calls” on page 14), although some additional instructions may be required to place a call. Some features and services are not available in all countries. For more information on services that are available while roaming, visit www.sprint.com/sww.
3. Press to place the call. Note: Some countries require additional dialing steps for calling a mobile number; you will need to verify you are dialing the number the same as you would from a wireline phone in that country. Important: Always check the local requirements for placing emergency calls. When traveling in GSM locations, the emergency number is 112. In CDMA mode, the emergency number will vary by country. Emergency 911 (E911) location services are not available when roaming internationally.
Setting Up Your Voicemail Access Number To simplify accessing your Sprint Voicemail while traveling, you can set up your voicemail access number as a Contacts entry. This will make it faster and easier to access your messages while roaming internationally. 1. To add a contact using the Contacts application, Tap Contacts > New Contact. 3. Enter 4. Press , Sprint Worldwide Wireless Service 2. Type a name for the entry (for example “Voicemail”). , (+1), your area code, and your wireless phone number.
Voicemail Troubleshooting Please keep the following tips in mind when using Sprint voicemail while traveling: 䢇 Some carriers may not support voicemail indicators. It may be necessary to call your voicemail to see if you have any new messages. 䢇 If you hear the message “Please enter the number of the subscriber you wish to call,” enter your 10-digit wireless phone number.
Getting Started With Data Services To use Sprint Worldwide Data Services, you will need to have these services activated on your account. To activate, call Sprint Worldwide Customer Support at 1-888-226-7212, option 2. Representatives are available 24 hours a day, 7 days a week to assist you. Once your services are activated, you may need to select a GSM data services provider for the country you are in.
Accessing Your Email and Data Services on CDMA Networks If data service is available on a CDMA network, then you only need to set the phone to CDMA; you will not need to select the specific carrier. Selecting a specific carrier is only necessary for providers on the GSM network. If your device has automatically selected a GSM network while traveling, then you will need to set the phone to CDMA to access CDMA data services. (See “Activating Global Roaming Mode” on page 34.) Visit www.sprint.
Understanding Status Messages You may receive status messages under certain conditions. Before contacting Sprint Worldwide Customer Support, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages. Message Description Sprint Worldwide Wireless Service Status Messages Number Not in Service The number that you entered is not valid. User Not Available The phone that you called is either busy, out-of-range, or turned off.
Status Messages 42 Message Description Service Conflict This service cannot be enabled because an incompatible service has already been turned on. Please Try Again An error occurred. Note the error code and try again. Self Check Error A fault was detected with your phone. If this error recurs, note the error and contact Sprint Customer Service. Self Check Fail An operational fault was detected with your phone. Note the numeric code, turn your phone off, and contact Sprint Customer Service.
If you experience any issues with voice or data services while outside of the United States, Sprint offers customer support 24 hours a day. In the event that you do experience an issue, try the following actions: 䢇 First try powering your device off and then back on; this will force your BlackBerry device to reregister with the network. 䢇 Try manually selecting another network. Information for selecting networks can be found in the phone guide.
From a landline phone when outside the United States: Sprint Worldwide Customer Support can be reached from a landline phone at 1-817-698-4199, option 3. Access or connection fees may apply.
BlackBerry 9930 Basics and Shortcuts Lock the BlackBerry device If you have set a device password (see page 22), tap Password Lock Unlock the BlackBerry device Tap Unlock and then type your password.
Typing and Editing 46 Capitalize a letter Press and hold the letter key. Insert a period Press Type the alternate character on a key Press Type a symbol Press and the letter key that appears below the desired symbol Insert an accented character Press and hold a letter key and slide your finger left or right across the trackpad. Select text Press Select characters Press and hold Copy selected text Click the trackpad > Copy. Cut selected text Click the trackpad > Cut.
Battery Status Indicators Full battery power Low battery power Charging Wireless Network Coverage Basics & Shortcuts You must be connected to the Nationwide Sprint Network to begin using many of the features of your BlackBerry device. To connect to or disconnect from the network, tap Manage Connections . Indicators on the Home screen show the wireless coverage level for the area in which you are using your BlackBerry device.
You can use the phone, send and receive email messages, PIN messages, and text messages. You can use the phone and send and receive email messages or use the browser simultaneously. You can use the phone, send and receive email messages, PIN messages, and text messages, and use the browser. You can use the phone and send and receive text messages. You can only make emergency calls. Your connection to the wireless network is turned off.
Wi-Fi Coverage Indicators You can send and receive email messages and instant messages over a Wi-Fi connection. + network name Your BlackBerry device is connected to a Wi-Fi network but you cannot send or receive email messages or instant messages over the Wi-Fi connection. Your connection to a Wi-Fi network is turned on, but you are not connected to a Wi-Fi network.
Shortcuts Phone Shortcuts 50 > > Phone Ring Tones. Change your ring tone Press Open the phone application or make a phone call Press . End a call Press . Turn mute on or off during a call Press the Mute key on the right side of your device. Turn speakerphone on or off during a call Press Change the volume during a call Press the volume buttons up or down. Dial a letter in a phone number Press and then press the letter key.
Browser Shortcuts To use browser shortcuts, turn on shortcuts in the browser options. Tap Browser > > Save. Options. Select the Enable Keyboard Shortcuts check box, press Open a selected link Press Insert a period in the Web address field Press Insert a slash mark (/) in the Web address field Press Close the browser Press and hold Switch between tabs Press . Open the bookmark list Press . Add a bookmark Press . Refresh a web page Press . Move down a screen Press .
Message List Shortcuts Open a selected message Press Reply to sender Press . Reply to all Press . Forward message Press . Move to the next unopened message Press . Move down one screen Press . Move up one screen Press and Move to the top of the list Press . Move to the bottom of the list Press . Compose a message Press . Display the phone call log Press . and . . Calendar Shortcuts 52 Move forward in week, month or day view Press .
Note: Your use of third-party products or services shall be governed by and subject to you agreeing to the terms of separate licenses, if any, for those products or services. Any thirdparty products or services that are provided (if applicable) with RIM's products and services are provided “as is.
Legal Notice ©2011 Sprint. Sprint and the logo are trademarks of Sprint. BlackBerry®, RIM®, Research In Motion®, and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Used under license from Research In Motion Limited. ANSI is a trademark of the American National Standards Institute. Bluetooth is a trademark of Bluetooth SIG. CDMA2000 is a trademark of the Telecommunications Industry Association.
aspect of Third Party Products and Services. The inclusion of a reference to Third Party Products and Services in this documentation does not imply endorsement by RIM of the Third Party Products and Services or the third party in any way.
WERE FORESEEN OR UNFORESEEN, AND EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, RIM SHALL HAVE NO OTHER OBLIGATION, DUTY, OR LIABILITY WHATSOEVER IN CONTRACT, TORT, OR OTHERWISE TO YOU INCLUDING ANY LIABILITY FOR NEGLIGENCE OR STRICT LIABILITY.
assumes no liability whatsoever, in relation thereto. Your use of Third Party Products and Services shall be governed by and subject to you agreeing to the terms of separate licenses and other agreements applicable thereto with third parties, except to the extent expressly covered by a license or other agreement with RIM. Certain features outlined in this documentation require a minimum version of BlackBerry® Enterprise Server, BlackBerry® Desktop Software, and/or BlackBerry® Device Software.
58 Legal Notice
Index A C Answering Phone Calls 14 Applications Overview 2 Your Home Screen 4 Calendar Shortcuts 52 Call Waiting 15 Charge the Battery 6 Contacts Synchronizing Contacts 20 B Battery Charge 6 Insert 5 Status Indicators 47 BlackBerry Bold 9930 Device Navigation 45 Illustration 1 Password 22 BlackBerry Desktop Software 28 BlackBerry Enterprise Server 12 BlackBerry ID 7 Creating a BlackBerry ID 7 Bluetooth 25 Pairing 25 Turning On 25 E Email 10–13 Accessing Messages 13 BlackBerry Enterprise Serv
S Legal Notice 54–57 Location Settings 24 Locking the Device 23 M Making Phone Calls 14 Memory Card 5 Menu key 1 Message List Shortcuts 52 Music Player 31 Mute 15 N NASCAR Sprint Cup Mobile 32 Nationalwide Sprint Network 8 Navigating Screens 45 NFC Technology 26 Connect or Disconnect 26 Options 27 Smart Tags and Smart Posters 27 P Password Locking and Unlocking 23 Phone 1 Phone Calls Making and Answering 14 Phone Shortcuts 50 Playing Music 31 Set Up 5 Setup Application 7 Shortcuts 50 Browser Shortcut
T Tabbed Browsing 22 Text Messages 19 Turn On Device 6 Typing Tips 46 U Unlocking the Device 23 User Guide 28 V Video Camera 21 Voicemail New Message Alerts 18 Passcode 8 Retrieving 18 Voicemail Set Up 8 W Web Browsing 22 Wi-Fi Coverage Indicators 49 Set Up 9 Wireless Service Wireless Network Coverage 47 Index
