Get Started All you need to know to get going.
Special note for Sprint As You Go customers With Sprint As You Go you can free yourself from long-term contracts and enjoy more wireless flexibility. Some limitations apply, depending on your service plan and smartphone. Data roaming may not be enabled and certain applications that are preinstalled on your smartphone may not be available or operational.
Thanks for choosing Sprint. This booklet introduces you to the basics of getting started with Sprint and your BlackBerry Q10 smartphone. ReadyNow – For more help in getting up and running with your new smartphone, take advantage of exclusive Ready Now resources at sprint.com/readynow. You can even schedule a one-on-one appointment at a Sprint Store near you. For ongoing support and resources, visit sprint.com/support.
Your BlackBerry Q10 Power on/off (Press and hold) Lock screen (Press) Front camera Notification LED Headset jack HDMI display port USB/charging port Volume up Mute (Press) Voice Control (Press and hold) Volume down Type the alternate character on a key Delete Capitalize letters Enter Speakerphone Symbols Voice Control (Press and hold) 4 Microphone Speaker
Using This Guide Using This Guide This Get Started guide is designed to help you set up and use your new BlackBerry Q10 smartphone. It’s divided into four sections to help you find the information you need quickly and easily. Get Ready − page 6 − Find out what you need to do before you use your smartphone the first time, including inserting a battery and activating Sprint service on your smartphone.
Get Your Smartphone Ready Before you start: Visit sprint.com/readynow to learn about transferring contacts, calendars, and more from your old phone. Install the Battery and Memory Card* 1. To remove the battery door, press and slide the battery door down. 2. Align the battery contacts to insert the battery. To remove the battery, pull up the colored end of the battery. 3. Insert the optional memory card if you have one. 4. Charge your smartphone using the charger provided in the box.
Activate Your Smartphone If you purchased your smartphone at a Sprint Store, it is probably activated and ready to use. If you received your smartphone in the mail, and it is a new Sprint account or a new phone number, your smartphone is designed to activate automatically when you first turn it on. You will see a Contacting the wireless network screen at startup. Follow the onscreen instructions to continue. To confirm your activation, make a phone call.
Set Up Your Smartphone Explore the Setup Screens When you turn on your smartphone for the first time, you’ll be asked to set some options. Just follow the onscreen instructions and you’ll be up and running in no time. 1.
BlackBerry ID Sign in using your BlackBerry ID or create a new BlackBerry ID if you don’t have one. BlackBerry ID helps sync information (for example, contacts) between your smartphone and computer. It also manages your apps and services. If you didn’t sign in with or create a BlackBerry ID during setup, you can do it from the Setup app.
BlackBerry Hub BlackBerry Hub From any app, stay close to what’s important with one fast and fluid gesture. Just a swipe to the right lets you peek at the BlackBerry Hub, allowing you to flow in and out of your messages and conversations. Swipe to the left and you have all your apps at your fingertips. • Swipe right for messages. • Swipe left for apps. • Tap an app icon to launch the app. • Tap or at the bottom of an app screen to show menus or additional actions.
Wake Up Your Smartphone Leave or Close an App Swipe up from below the screen and release your finger half-way up. To put your smartphone to sleep, press the Lock screen key. You can leave an app by swiping up from below the screen. The app is minimized and appears as an Active Frame. To close the app completely, tap . BlackBerry Basics BlackBerry Navigation Basics Note: For added security, you can require a password to wake up your smartphone.
Notifications Checking Notifications On the home screen or in an app, slide your finger up from the bottom of the screen and pause. Your notifications appear on the left. To peek into the BlackBerry Hub to check messages, slide your finger to the right. To stay in your app, slide your finger to the bottom of the screen.
The notification icons show you that you have new or unopened items for your accounts in the BlackBerry Hub. When you have a new item, the indicator appears on the notification icon. You can peek at your notification icons by sliding your finger up from the bottom of the screen from anywhere on the smartphone.
Applications Contacts Access the contacts from all of your accounts, as well as updates and shared activities, in a single app. Browser View and share webpages quickly with your contacts. Calendar View all your events in one place, including events from your email and social networking accounts. BBM Chat in real time by using text or video, and share files. BlackBerry World Download, buy, rate, and review apps, games, music, and videos.
Typing Tap a suggested word to use it Type the alternate character on a key Capitalize letters Cut, Copy, and Paste Text To type an accented character, press and hold the letter and then tap the accented character on the screen Delete 1. To highlight text, touch and hold the text. To change your selection, move the cursor indicators. 2. Do one of the following: • To copy the text, tap the highlighted text. Tap . • To cut the text, tap the highlighted text. Tap . 3.
Use Your Smartphone: Phone Phone Make Phone Calls Headset jack Front camera Active call screen Switch between speakerphone, headset, and handset Make another call and put the active call on hold Hardware keypad Speaker 16 Volume up Mute Volume down Make call notes Move the call to BBM Video Open the Keypad Mute the call (Touch and hold to put the call on hold) Microphone 1. From the home screen, tap or to open the Phone. 2. Tap . 3. Dial a number. 4. Tap Call.
Voicemail Check Your Voicemail You should set up your voicemail and personal greeting as soon as your smartphone is activated. Always use a password to protect against unauthorized access. From your BlackBerry smartphone: 1. From the home screen, tap or to open the Phone. 2. Tap and then touch and hold to dial the voicemail number. 3. Follow the voice prompts to create your password and record your name and greeting. Sprint strongly recommends setting and using a voicemail password.
Contacts Contacts App Add Contacts to Your Smartphone Swipe down to change settings Favorites Filter contact types, such as BBM, Facebook, and Twitter 18 Tap a contact for details, social updates, and shared activities Search contacts Add a contact Press and hold a contact, for options such as sharing 1. From the home screen, tap to open the Contacts app. 2. Tap . 3. Enter the information for the contact. • Tap a field and use the keyboard to type the information. • For additional fields, tap .
BlackBerry Hub Add an Account to Your Smartphone BlackBerry Hub is a convenient, always-on location for all your email, text messages, social networking messages, BBM chats, and more. You can add email accounts, social networking accounts, and more to your smartphone.
Camera and Video Camera App To open the camera, tap on the home screen. Time shift mode captures several milliseconds before and after your picture, so you can pinpoint the best frames to create the perfect shot.
Browser Access the Browser on the home screen to open the Browser. To zoom, slide two fingers together and apart, or double-tap Tap for settings and options (turn on Reader mode for easier viewing of webpages, search the page, bookmark the page, share the page over email, BBM, and more) To pan a zoomed page, slide your finger on the screen Open your bookmarks, history, and tabs Use Your Smartphone Tap Back visit sprint.
Wi-Fi and Bluetooth Connect to a Wi-Fi Network When you connect to a Wi-Fi network, your smartphone saves the network information. The next time you’re within range of the saved Wi-Fi network, if Wi-Fi is turned on, your smartphone connects automatically. 1. On the home screen, swipe down from the top of the screen. 2. Tap Wi-Fi. If the Wi-Fi switch is Off, set it to On. 3. Tap a network. 4.
Access the BlackBerry World App From the home screen, tap BlackBerry World.
BBM and BBM Video You can use BlackBerry Messenger to chat and share voice notes, pictures, videos, and other files with friends who have a BlackBerry smartphone. With BBM, you can enjoy chatting in real-time with your friends and knowing when someone has read your message. The BBM Groups feature lets you share pictures, lists, appointments, and more with a group of family members, friends, or co-workers. • From the home screen, tap to open BBM.
Music Access the Music Player to open the Music app. Artist details screen Add to playlist Play on another device Share the song Touch and hold a song to open the menu Tap to go back to the main music screen (Recent, Library, or Playlists) Use Your Smartphone From the home screen, tap Select multiple songs to share or delete Shuffle songs Delete song Note: You can buy songs through BlackBerry World or you can sync music directly from your computer using BlackBerry Link. visit sprint.
Sprint Applications Access additional exclusive Sprint features right from your smartphone. Sprint Music Plus In addition to the Music app (see page 25), your smartphone offers Sprint Music Plus, an all-in-one music store and player for full songs, ringtones, and ringback tones. Get Started with Sprint Music Plus 1. From the home screen, tap to open Sprint Music Plus. 2. Tap I agree. Use Sprint Music Plus ►► From the home screen, tap Sprint Music Plus.
GPS Navigation Maps App You can use the GPS feature on your device to search for a location and then view it on a map to see where you need to go. From the home screen, tap to open Maps.
Sprint Worldwide Wireless Service SM With Sprint Worldwide Wireless Service, you can make and receive calls, check your email and browse the Web wherever you travel within Sprint’s international roaming coverage area. Activate Sprint Worldwide Service International Data Roaming Before using your smartphone in global roaming mode, you must activate Sprint Worldwide Service. You can do this online or over the phone.
Getting Help To roam globally, make sure your smartphone’s global roaming options are set. Please call the following numbers if you need assistance with Sprint Worldwide service. 1. From the home screen, swipe down from the top of the screen and tap Settings. 2. Tap Network Connections > Mobile Network. 3. Under Network Technology, select Global. While in the United States: • Call 1-888-226-7212. While traveling outside the United States: • In GSM mode: touch and hold and then dial 1-817-698-4199.
Tools & Resources: Settings Change the settings for network connections, accounts, display, language, and more. Access Settings 1. From the home screen, swipe down from the top of the screen and tap Settings. 30 2.
Battery life varies depending on how you use your smartphone. To help battery power last longer, try any of the following: • Use the power-saving options in your smartphone settings. To adjust the screen brightness or change the screen lock timeout, on the home screen, swipe down from the top of the screen. Tap Settings > Display. • Turn down the smartphone volume with the volume keys. To adjust other volume settings, on the home screen, swipe down from the top of the screen.
Manage Your Account Online: www.sprint.com • Make a payment, see your bills, enroll in online billing • Check minute usage and account balance • See or modify the details of your Sprint service plan • Get detailed instructions and download content From Your Sprint Smartphone • From the Phone, touch to check minute usage and account balance. • From the Phone, touch make a payment. 32 to • From the Phone, touch to access a summary of your Sprint service plan or get answers to other questions.
Resources • This Get Started Guide to get you up and running. • Ready Now – Visit sprint.com/readynow for additional help to get started on your new smartphone. You’ll find more information on basic setup, activation, maximizing your smartphone’s performance, and personalization. Plus, you can even schedule a personalized one-on-one Ready Now appointment at a Sprint Store near you. • Community – Visit community.sprint.com to join the discussion about all things Sprint.
Sustainability At Sprint, environmental responsibility is more than talk. We’re continuously working to reduce our carbon footprint and decrease our use of natural resources. What else has Sprint been doing? So where is my user guide? We took the full printed user guide out of the box and put it, along with expanded support resources, online for you. Less paper, more and better information. Just visit sprint.
Survey We are interested in your initial impressions of this new Sprint smartphone. Tools & Resources Within two weeks of your smartphone purchase, please go to the website http://labs.sprint.com/sprintphonesurvey to complete a brief survey. Your feedback will help us provide the wireless features and services you want most. Thank you for choosing Sprint. visit sprint.
The services described in this guide may require a subscription to a service plan and/or may incur additional charges. Not all services will work on all devices. Coverage is not available everywhere. See sprint.com/coverage for more details. Important Privacy Message. This smartphone is capable of determining its/your geographical location.
