- Sprint Digital Voice Quick Start Guide

ManualsBrandsSprint Nextel ManualsAnswering MachineDigital Voice DVP 403

Chapter 3:

Chapter 3:Chapter 3:

Chapter 3:

Getting the Voice Mail System Up and Running

Getting the Voice Mail System Up and RunningGetting the Voice Mail System Up and Running

Getting the Voice Mail System Up and Running

Issue 1.6

Issue 1.6Issue 1.6

Issue 1.6

Getting the Voice Mail System Up and Running

Getting the Voice Mail System Up and Running Getting the Voice Mail System Up and Running

Getting the Voice Mail System Up and Running –

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1313

STEP 7

STEP 7STEP 7

STEP 7

Program the

Program the Program the

Program the

Protegé

ProtegéProtegé

Protegé

®®

Phone

Phone Phone

Phone

System for Voice

System for Voice System for Voice

System for Voice

MaMa

Mail

ilil

Certain functions in the phone system require specific

programming entries when integrated with Sprint

Digital Voice.

Note: If using a phone system other than Protégé, refer to the Release Notes

for Software Versions and the Integration Guide for further options.

Protegé

3x8

When installing Sprint Digital Voice on a Protegé 3x8 system, the

following settings must be changed on the phone system through the

System Administrator’s mailbox using a display keyset.

Extension

Extension Extension

Extension –

––

– Ring Assignment

Ring Assignment Ring Assignment

Ring Assignment: Under Extension change Ring Assignment

for all voice mail ports to NO. At default on the 3x8 system all

extensions are assigned to ring for all lines in Day Mode operation. If

the voice mail ports’ ring assignments are YES, then all voice mail ports

will answer incoming calls simultaneously.

Trunkline

Trunkline Trunkline

Trunkline –

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– Voice Mail Group Answer

Voice Mail Group Answer Voice Mail Group Answer

Voice Mail Group Answer: Program Voice Mail Group

Answer to allow ring in to the Automated Attendant based on the time

of day when the Auto Attendant should answer. If no Automated

Attendant is used, the field should be set to NEVER. The other valid

entries are ALWAYS, DAY or NIGHT.

Call Handling

Call Handling Call Handling

Call Handling –

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– Voice Mail Dialing Ratio

Voice Mail Dialing Ratio Voice Mail Dialing Ratio

Voice Mail Dialing Ratio: Set both the Tone Time and

Int_Dgt Time to 90.

Control

Control Control

Control –

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– Voice Mail

Voice Mail Voice Mail

Voice Mail: Program all of the fields in this category as follows:

VM Group Member – enter all the voice mail extensions that are used.

Prefix Codes – ICM/VM: 12

Transfer: 11

Busy FWD: 11

No Ans: 11

Direct FWD: 11

Suffix Code – NULL

Disconnect Digits - 999999

Protegé CTX/MTX/LTX

When installing Sprint Digital Voice on a Protegé CTX, MTX or LTX

system, the following settings must be changed through Remote

Maintenance Programming. Once the changes are complete, connect a

laptop to the Protegé system and send the updated information.

RMP

RMPRMP

RMP-

-Programming

ProgrammingProgramming

Programming-

-Extension

ExtensionExtension

Extension-

-Category 3

Category 3Category 3

Category 3: Mark all ports that are

connected to Sprint Digital Voice as V.M. The last column on the right

specifies the port type. To change a type, press e until V.M. is displayed

in the field. Exit the screen and Save.

RMP-Programming-Call Handling-Voice Mail Function: Using the Down

Arrow, highlight the Disconnect Codes field and enter six of the number nine (9).

Exit the screen and Save.

RMP

RMPRMP

RMP-

-Programming

ProgrammingProgramming

Programming-

-Extension Application

Extension ApplicationExtension Application

Extension Application-

- Uniform Call Distribution

Uniform Call Distribution Uniform Call Distribution

Uniform Call Distribution-

UCD Settings

UCD SettingsUCD Settings

UCD Settings: Enter the number of the UCD hunt group that will be used

as the voice mail hunt

rou

and

ress e. From the Parameter