User’s Guide PCS Connection Card Model PC3200 TM
Table of Contents Welcome to Sprint® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Introduction to this User’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Section 1: PCS Connection Card Basics . . . . . . . . . . . . . . . . . . . .3 TM 1A. Introducing the PCS Connection Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Your PCS Connection Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B. Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Overview of Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Other Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 3C: Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Welcome to Sprint ® nly Sprint built the largest all-digital, all-PCS nationwide network with advanced multimedia services, reaching more than 230 million people for clarity you can see and hear. O When it comes to mobile connectivity, the PCS Connection CardTM offers more freedom than ever before. No wires, no cables, just access to your data when you need it. The power of the Internet and company data is truly at your fingertips.
Introduction to this User’s Guide his User's Guide introduces you to PCS Service and all the features of your new wireless PC Card modem.
Section 1 PCS Connection Card Basics Section 1 PCS Connection Card Basics 3
Section 1A Introducing the PCS Connection Card TM In This Section 4 Your PCS Connection Card 4 Package Contents 4 About This Guide his section introduces the basic features and functions of your PCS Connection Card, what is included with your card and how to use this guide to get you started.
Your PCS Connection Card Your PCS Connection Card fits into a Type II PC Card slot (available on most notebook PCs) and functions as a wireless PC Card modem. This card allows you to: 4 Access your corporate network 4 Send and receive email 4 Access the Internet 4 Receive short text (Web) messages all without the need of a network cable or phone line. CDMA Networks The PCS Connection Card operates over a type of wireless network called CDMA (Code Division Multiple Access).
Package Contents Your PCS Connection Card package contains the following components: 4 PCS Connection Card (PC3200) 4 Start Here Guide 4 Installation CD containing the PCS Connection Manager SM Software, including automated installation and activation wizards About This Guide This user’s guide is designed to provide you with all the information you need to install and use your PCS Connection Card.
Section 1B Getting Started With Your PCS Connection Card TM In This Section 4 The PCS Connection Card Software 4 Activating and Configuring Your Account 4 Care and Maintenance his section outlines the basics of getting started with your PCS Connection Card, including installation procedures for the PCS Connection ManagerSM Software and inserting and activating your card.
Getting Started Note: Refer to Start Here Guide for comprehensive instructions on installing the PCS Connection Manager Software and Card Activation. CAUTION: Do not insert the PCS Connection Card into the slot until prompted to do so by the PCS Connection Manager Software program. Before you begin using your PCS Connection Card, you must: 1. Check that your notebook has the system requirements listed on page 14 to ensure the proper installation and performance of your PCS Connection Card. 2.
Activating and Using PCS Service Before using your PCS Connection Card, you must first set up your PCS wireless network account.
Care and Maintenance As with any electronic device, the PCS Connection Card must be handled with care to ensure reliable operation. Follow these guidelines in using and storing the card: 4 Do not apply adhesive labels to the card, as they may cause the card to become jammed inside the card slot. 4 The card should fit easily into your PC slot. Forcing the card into a slot may damage connector pins. 4 Protect the card from liquids, dust and excessive heat.
Section 2 Installing the PCS Connection Card Section 2 Installing the PCS Connection Card 11
Section 2A Installation on Notebook PCs In This Section 4 Overview 4 Notebook PC System Requirements his section provides an overview of the installation process of your PCS Connection Card and includes a list of system requirements necessary for your card to operate and function properly.
Overview Note: Refer to Start Here Guide for comprehensive instructions on installing the PCS Connection Manager Software and Card Activation. CAUTION: Do not insert the PCS Connection Card into the slot until prompted to do so by the PCS Connection Manager Software program. Before you begin using your PCS Connection Card, there are four necessary steps you must take to ensure proper installation. This section outlines these four steps in detail: 1.
System Requirements The PCS Connection Card is supported on the following operating systems: ® 4 Windows 98SE ® 4 Windows Me ® 4 Windows 2000 ® 4 Windows XP To install and run the PCS Connection Card and accompanying PCS Connection Manager Software, these minimum system resources are required: 4 Card Slots: Type II PC Card slot (Cardbus) 4 Disk Drive: CD-ROM 4 Memory: 32 MB 4 Disk Space: 20MB 4 Browser: Internet Explorer 6.0 or later Note: Windows Internet Explorer version 6.
Section 2B Installing Your PCS Connection Manager Software and Card SM Notebook PCs (Windows 98SE, Me, 2000 and XP) The setup process for installing and using your PCS Connection Card varies depending on what operating system you are running. In This Section The Installation Process has three stages: SM 4 Part 1: Software Installation - Install the PCS Connection Manager Software. 4 Part 2: Driver Installation - Install the PCS Connection Card drivers.
Part1: Software Installation 1. Insert the installation CD into your CD-ROM drive. 2. The Setup program should launch automatically. If the Setup program does not launch, select Start > Run and enter d:\Launch.exe, where d is your CD-ROM drive letter; otherwise replace "d" with the letter that indicates your CD-ROM drive. 3. Windows 2000 and XP only: During installation, Windows 2000 and XP may display one or more “Signature Not Found” warnings. Click OK to proceed when they appear.
4. Please read the Licensing Agreement and click Yes to agree to the terms. 5. Select the checkbox PCS Connection Card by AirPrime. Click Next to continue. 6. Click Next to install the software to the default folder. You may choose to install to a different folder by clicking the Choose button.
7. Windows 2000 and XP only: Please disregard the “Digital Signature Not Found” warning and click Yes or Continue Anyway to proceed with installation. Windows 2000 Windows XP 8. Click Finish or Reboot to complete the installation. Windows 98SE, 2000, and XP Windows Me Note: If running Windows 2000, ME, XP: Skip to Step 12 on page 19. 9. Windows 98SE only: The Windows 98 Second Edition Q242004 update will be installed. Click Yes to continue.
10. Windows 98SE only: Please read the Licensing Agreement and click Yes to agree to the terms. 11. Windows 98SE only: You must restart your computer before the new settings will take effect. Click Yes to restart your computer. Note: The following window display will appear for Windows 2000 and XP, whereas the same window display will appear for Windows 98 and Me after your computer restarts. 12. Click OK to proceed. 13. The PCS Connection Manager will launch.
Part 2: Driver Installation 1. Insert the PCS Connection Card into your computer’s PC Card slot (Sprint label facing up). Then raise the antenna so that it is fully extended and pointed up at a 90 degree angle. Use in any other configuration may exceed FCC RF Exposure limits. Note: Refer to Section 2D for complete instructions on Inserting and Removing the PCS Connection Card, beginning on page 30.
Option 1: Hardware Detection for Windows 2000 and Windows Me 1. After inserting your PCS Connection Card into the PC Card slot, you will see a series of hardware detection notices. 2. Windows 2000 only: Please disregard the “Digital Signature Not Found” warning and click Yes to proceed with installation. 3. After the software and driver installations are complete, the software will detect the characteristics of the card.
Option 2: Hardware Detection for Windows 98SE 1. After inserting your PCS Connection Card into the PC Card slot, you will see a series of hardware detection notices. 2. Some drivers may be needed from the original Microsoft Windows 98SE installation CD. If so, the following screen will appear. Remove your PCS Connection Card Installation CD. Insert your Microsoft Windows 98SE installation CD. Click OK to proceed. 3. The Microsoft Welcome screen may appear. Click X at the right corner to continue.
4. You will see a New Hardware Found detection notice. Click OK to proceed. 5. After the software and driver installations are complete, the software will detect the characteristics of the card. If your PCS Connection Card has not been activated, the Activation Wizard will automatically launch and guide you through the activation process. Go to Part 3: Activating and Provisioning Your PCS Connection Card, beginning on page 26.
Option 3: Hardware Detection for Windows XP 1. After inserting your PCS Connection Card into the PC Card slot, the Found New Hardware Wizard will launch. Select the Install the software automatically (recommended) button. Click Next to continue. 2. Please disregard the “Windows logo” warning and click Continue Anyway to proceed with installation. 3. Click Finish to complete the installation.
4. Steps 1-3 will repeat three times. Note: Windows XP only: A FOUND NEW HARDWARE WIZARD may appear asking to select a USB Root Hub. 4.a. Click Next to continue, accepting the already highlighted default USB Root HUB." 5. After the software and driver installations are complete, the software will detect the chracteristics of the card. If your PCS Connection Card has not been activated, the Activation Wizard will automatically launch and guide you through the activation process.
Part 3: Activating and Provisioning Your PCS Connection Card The final step to making your PCS Connection Card operational is configuring it to use your account. Tip: For an overview of account activation and configuration, see “Activating and Using PCS Service” on page 9. If you purchased a pre-activated PCS Connection Card this step is not necessary. Once the application software and driver are installed, the card is ready for use.
2. If your PCS Connection Card has not been activated, the Activation Wizard will automatically launch and guide you through the activation process. Note: If you close the activation wizard before finishing the Card Activation and Provisioning process, the Activation Wizard can be found at Menu/Activation Wizard from within the PCS Connection Manager. 3. The Customer Solutions representative will give you an Activation Code. Enter this code in the space provided. Click Next to continue.
4. The Customer Solutions representative will give you a Phone number and a MSID Code. Enter those numbers in the spaces provided. Click Next to continue. Note: If you do not receive a MSID (IMSI_S) Code, leave the field blank. 5. Your phone number will be displayed at the bottom of the activation window. Click Yes if the information is correct. Note: The numbers shown in the window display below are different from what you will see. 6. You have now successfully completed the activation process.
Note: If Windows Internet Explorer version 6.0 or later is not installed on your PC,you may be prompted to install it from the PCS Connection Card CD-ROM during the Card Activation and Provisioning stage.Once Windows Internet Explorer version 6.0 is installed,your computer will restart and the PCS Connection Manager Software will continue the Provisioning process. 7. Provisioning will start immediately after activation and may take several minutes. 8. Click Go to Connect.
Section 2C Inserting & Removing the PCS Connection Card In This Section 4 Inserting the PCS Connection Card 4 Removing the PCS Connection Exiting the PCS Connection Manager 4 This section explains the steps necessary to insert and remove the PCS Connection Card properly. Removing the card improperly may cause a fatal error to your PC.
Inserting and Removingthe PCS Connection Card Inserting the PCS Connection Card Before you insert the PCS Connection Card, you must first install the PCS Connection Manager Software as discussed earlier in this chapter. Once you have completed the software installation procedure, you may insert your card into your computer’s PC Card slot. The Sprint label should be facing up and the 68-pin connector, located at the end of the card, should be inserted directly into the computer’s PC Card slot.
Removing Power From The PC Card When the PCS Connection Card is connected to the computer it has power and is trying to communicate with the network. To remove power, the card must be ejected from the PC Card slot. Removing the PCS Connection Card To remove the card: 1. Close the PCS Connection Manager if it is open. 2. Right Click on the System Tray icon 3. Select Exit 4. After the PCS Connection Manager has exited, go to the task bar and double click on the Unplug and Eject Hardware icon.
6. Click OK, then remove the PCS Connection Card. It is now safe to eject the card. 7. When removing your PCS Connection Card, always grip it by the sides of the card rather than the top. Pulling on the antenna will damage the card. If available, use the Card Ejector tool on your laptop. Correct Incorrect When inserting or removing your PCS Connection Card, grip the card by both of its sides. Do not handle or remove the PCS Connection Card by pulling on the antenna.
Section 3 Using the PCS Connection Card 34 Section 3: Using the PCS Connection Card
Section 3A SM The PCS Connection Manager In This Section 4 The PCS Connection Manager 4 The PCS Connection Manager Window 4 Accessing Links 4 Windows Main Interface his chapter outlines the PCS Connection Manager interface for your notebook PC, including the components of the main window, button usage, taskbar icons and more. Once you’ve mastered the basics here, you’ll be ready to begin using your PCS Connection CardTM.
The PCS Connection Manager PCS Connection Manager Software allows you to manage and monitor the connection between your PCS Connection Card and the CDMA network.
The PCS Connection Manager Window The PCS Connection Manager features its own Custom Main Interface (CMI) window.
Secondary Menu Options Clicking the Menu button, located in the lower left corner of the interface, provides access to the PCS Connection Manager secondary menu. Note: For a full explanation of each of the submenu links, go to Section 3B: Menu Options, beginning on page 45.
The Minimize and Close Buttons The Minimize button closes the window but leaves the program running. When the program is minimized, its icon in the status area can be used to determine the card status. (See page 43). Once minimized, you can redisplay the program by double clicking the desktop shortcut or launching the card software from the Start menu. (See page 36.) You can also click the icon in the status area. (The icons are shown in the section "Taskbar Icons" on page 43.
Ready to Connect The Ready state is the default state when the PCS Connection Card is connected. It signifies that the PCS Connection Manager Software is ready to connect to the network. The GO button is now enabled and the signal strength icon is visible. Click GO to initiate a connection. If a Dial-up Networking Connection is also available, the GO submenu displays. The GO submenu lists all available connections grouped by connection type and in alphabetical order.
Connected Once the connection is established, the signal strength icon is replaced by a transferring/receiving icon which displays the amount of transferred data. For other messages, see “Troubleshooting Tips” on page 56.
Indicator Area The indicator area displays icons that help you keep track of your signal strength, notify you when you receive messages and indicate whether certain options or features are enabled. Icon Meaning The Signal Strength indicator uses bars to show the strength of the radio signal. The number of bars increases (up to a maximum of four) as the signal strength increases. Note: This icon is displayed only when data services are available.
The GO Button The GO button is used to establish and cancel a connection. The text on the button changes during different connection stages. © GO – Ready to establish a connection. Click the button to start a connection (if only one is defined) or to display a list from which you can select a connection (if more than one connection is defined). © Stop – A connection is being established or is already established. Click the button to cancel or disconnect.
Accessing Links For your convenience, Sprint incorporates links to select PCS Products and Services within the PCS Connection Manager menu. To access these links: 1. Click Menu on the PCS Connection Manager interface. 2. Select Links from the submenu. Note: The PCS Connection Manager interface Links menu does not allow you to add/remove links. Continue to manage direct links to your favorite Web sites through your Web browser.
Section 3B Menu Options In This Section 4 Overview and Description of Menu Items 4 Other Features his chapter provides an overview and brief description of each menu option you may encounter while using your PCS Connection CardTM and PCS Connection ManagerSM Software.
Overview of Menu Items Clicking the Menu button, located at the lower left of the interface, launches the PCS Vision Interface secondary menu. Menu Item Description Go (Connect) The GO (Connect) option allows you to establish a connection. Once a connection is established, the GO (Connect) button will be replaced by the option Disconnect. Select Disconnect when you are ready to terminate the session.
Alert Log Provides a record of all alerts that have been received while establishing and maintaining Connections. You can use the Alert Log to help isolate and resolve connection issues. The Alert Log displays a table with four columns: Date/Time, Alert, Connection and Number Dialed. The Date/Time button sorts in descending order the first time it is clicked while each of the other buttons sort in ascending order by default. You can select entries by using the arrow keys on your keyboard or the mouse.
Device Info & Diagnostics Helps identify problems connecting to the Enhanced PCS Network Network and provides key information about your PCS Connection Card status and configuration.
Activation Wizard The primary function of this screen is to provide instructions to activate your card. Software Updates Select the checkbox to check for software release updates on a monthly basis. You can also check any time by selecting the Check Now button. Links For your convenience, PCS Connection Manager incorporates links to PCS products and services within the PCS Vision Interface menu. The PCS Vision Interface Links menu does not allow you to add/remove links.
Help By clicking on Help, a document will launch providing more detailed information on the PCS Connection Manager. If you are looking for additional information on a subject, you can find it here within the contents, index or search tabs. About PCS Connection Manager Provides information about the version you are using. Settings Contains three tabs: Interface, Logs, and Advanced. Interface: Select an interface style.
Choose optional Interface behavior: 4 4 4 Button click - an audible click corresponds to each mouse click. Window always on top - PCS Vision Interface window remains in the foreground irregardless of what applications are open. Show Welcome screen - The Welcome screen appears each time PCS Connection Manager is launched. Advanced: Select the Troubleshooting checkbox if you want PCS Connection Manager to perform a pre-call check each time you initiate a connection.
Logs: 4 4 4 4 Select the Keep Connection History checkbox to create a tracking log of your PCS Vision Connections. If activating Keep Connection History, input the number of Connections and Alerts you want to store. Select an Export Separator from the drop-down list to help format your logs when saved to disk. Click OK to save changes and close the Settings dialog box.
Other Features Auto-Update The PCS Connection Manager periodically checks the PCS updated Web site for new features. The new updates are automatically downloaded over the enhanced Sprint Nationwide Network and installed directly onto your laptop. These automatic updates insure the PCS Connection Manager software is always up-to-date with the latest features and service packs.
Auto-Update Process: Click Next> to continue. Click Next> to continue. Update Installation: Click Finish.
Message Reader The Message Reader feature allows you to display PCS Short Mail messages sent across the PCS CDMA Network. Incoming messages will be automatically displayed on your computer screen when they arrive. Click Delete and Close to close window.
Section 3C Troubleshooting Tips In This Section 4 Problem, Causes and Solutions 4 Uninstalling the PCS Connection Manager Software SM his section provides assistance in diagnosing and solving many common problems you may experience while using your PCS Connection CardTM and PCS Connection ManagerSM Software with your notebook PC.
Problem, Causes and Solutions When properly installed, the PCS Connection Card is a highly reliable product. Most problems are caused by one of these issues: 4 The wrong driver has been installed. 4 System resources required by the card are being used by other devices. 4 Network coverage is not available (either because you are outside the Sprint Nationwide PCS Network or because of an account or network problem). This section describes how to diagnose and solve these and other problems.
Problem , Causes and Solutions (con’t) Error: Solution: Error: Solution: “Card has been removed” If this message is displayed, verify that the PCS Connection Card is correctly inserted in your computer's PC card slot. “Card is already in use” This message indicates the card port is busy. Verify whether your PCS Connection Card has already established a network connection, or if a third-party application is currently using the serial ports.
Error: Solution: “ An Error has occurred. Your previous version of the software will not be updated. " If the download is interrupted during the Auto-Update process due to either a network unavailability error or if you cancel the download, the PCS Connection Manager may encounter an error the next time the software update is attempted. You will need to Exit the PCS Connection Manager (refer to page xx for more information).
Connection Error Dialogs From time-to-time you may experience Connection Errors that generate Mobile IP Error Messages Example of Error Code 67 Follow prompt and Click OK Note that this error will occur when ntetwork-provisioning information does not match the profile on the PCS Connection Card. If the problem persists, you may be prompted to "Update your Data Profile.” Click Update Data Profile to continue. As indicated, contact Sprint if this problem persists.
Uninstalling the PCS Connection Manager Software SM Uninstalling the PCS Connection Manager Software To uninstall the PCS Connection Manager Software be sure to use the Add/Remove Programs Utility built-in to your Windows Operating System. 1. Exit from the PCS Connection Manager. Refer to Page 32 for detailed instructions. 2. Go to Start < Control Panel and Select Add/Remove Programs Once selected, the Windows Add/Remove Programs Utility will launch.
Select Remove and click Next > When prompted, click OK to proceed. Restart your computer to complete installation.
Section 4 SM PCS Vision Section 4 PCS Vision 63
Section 4A SM PCS Vision In This Section 4 Messaging 4 Email 4 PCS Business ConnectionSM 4 PCS Vision FAQs CS VisionSM brings you clarity you can see and hear, with enhanced, always-on mobile multimedia capabilities like email, Internet browsing and PCS Business ConnectionSM that are easy to learn and use. This rich, colorful graphic experience will be visually comparable to your home or office computer. It's a revolutionary way to look at wireless.
Messaging Now you can send and receive email and instant messages, as well as chat on select PCS Connection Cards. With chat, you can have a conversation without talking. Join in a Web-based chat room to exchange information on a specific topic or read conversations that others have posted – even launch a one-on-one chat for a more in-depth conversation. PCS Messages These appear on your screen as Page/Text and include numeric messages and PCS Messages.
Email Using PCS Email With PCS Email, you can set up an account at no additional charge and perform many of the typical email functions from your PCS Connection Card that you can from your desktop computer. You can manage your PCS Email Account from your computer at www.sprintpcs.com. You can also access other select email providers from the Web. Accessing PCS Email Messages To access PCS Email Messages: 1. From the Web home page, select the Messaging folder. 2. Select E-mail.
SM PCS Business Connection Personal Edition PCS Business ConnectionSM Personal Edition is designed to offer secure wireless access to both Microsoft Outlook and Lotus Notes. PCS Business Connection Personal Edition delivers the following features: 4 Business email access: Read, reply to, forward, delete and compose your company email. 4 Company directory and contacts: Search, view, call, and email contacts from your company's directory. Do all this and add/edit your personal contacts.
PCS Vision FAQs How will I know when my PCS Connection Card is ready for PCS Vision Service? Your user name (for example, bsmith001@sprintpcs.com) will be visible on the PCS Connection Manager display screen. How do I sign-in for the first time? You are automatically signed in to PCS Vision Services when you launch the PCS Connection Manager Software.
Can I sign out of data services? You can sign out without turning off your PCS Connection Card; however you will not be able to browse the Web or use other PCS Vision Services. To sign out, go to Settings > Internet > Sign Out in PCS Connection Manager menu. How can I optimize my settings to achieve faster speeds and send and receive less data while dialing into my company network? For optimized results, work in "Offline" mode and synchronize periodically to send and receive corporate email.
Section 5 Technical Specifications and Regulatory Information Section 5 70 Technical Specifications/Regulatory Information
Section 5A Technical Specifications In This Section 4 Environmental Specifications 4 Radio Frequency and Electrical Specifications 4 Software Specifications 4 Mechanical Specifications his section outlines the environmental and technical specifications for your new PCS Connection CardTM T Section 5: Technical Specifications/Regulatory Information 5A: Technical Specifications 71
Environmental Specifications Operating temperature: -20o to 60o C Storage temperature: - 30o to 65 o C Humidity: 60 o @ 15 - 95 %RH Vibration stability: Sinusoidal vibration @ 15g peak Mechanical shock @ 50g peak Drop: 1 meter on vinyl surface Contact discharge (Level 2): +/- 1.5k V Air discharge (Level 3): +/- 15k V Radio Frequency and Electrical Specifications Approvals: FCC (parts 15&24, SAR) Interface type: Type II PC Card Supply voltage: 3.
Software Specifications CDMA specification: IS - 2000 Release 0 Data service: IS - 707A SMS (IS-637): IS - 637A mobile terminated FAX: No Support IOTA: Support OTASP (IS-683A): No Support OTAPA (IS-683A): No Support PRL (preferred roaming list): Support Authentication: Support Voice: No Support NAM Single E911 & Position Location: No Support TTY/Accessibility: No Support Mobile IP: Support WNP (wireless number portability): Support Mechanical Specifications Dimensions (W x L x
Section 5B Regulatory Information In This Section 4 Warning (EMI) - US FCC Information 4 Warning (EMI) - Canada his section outlines important regulatory notices concerning your new PCS Connection CardTM.
Regulatory Notices This device is compliant with Parts 15 and 24 of the FCC Rules. This PC card has been tested with the typical laptop computer with the side loading PCMCIA bay. This PC card must not be co-located or operated in conjunction with any other antenna or transmitter. Use of this device in any other configuration may exceed the FCC RF Exposure compliance limit. Operation of this device is subject to the following two conditions: 1. This device may not cause harmful interference, and 2.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 4 Reorient or relocate the receiving antenna 4 Increase the separation between the equipment and receiver 4 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio/TV techni
Section 6 Safety Information and Terms & Conditions Section 6 Safety Information and Terms & Conditions 77
Section 6A Safety and Notices In This Section 4 Important Notice 4 Safety and Hazards his section outlines important liability and safety guidelines concerning your new PCS Connection CardTM.
Important Notice Because of the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost.
Section 6B Terms and Conditions In This Section 4 Terms and Conditions of Services his section contains the terms and conditions of service for your new PCS Connection CardTM.
Terms and Conditions Terms and Conditions of Services (Effective as of November 24, 2003 until replaced) Thanks for choosing Sprint. These terms and conditions are part of your agreement with Sprint for PCS Services. The terms and conditions included with your PCS Phone may not be the most current version. For the most current version of the terms and conditions, please visit our website at www.sprintpcs.com or call PCS Customer Service Solutions at 1-888-211-4PCS.
Services may not be available or may operate differently in certain affiliate markets or other areas. Credit Verification. You must have and maintain satisfactory credit to receive and continue to receive Services. We will verify your credit before agreeing to provide Services to you and we may verify your credit at any time while we provide Services to you. Credit verification may include a review of credit reports that we receive from credit bureaus.
terminate a Term Service Plan in accordance with the return policy associated with your Term Service Plan. After the expiration of the term, the Terms relating to Non-Term Service Plans apply. Termination. General.
Charges. For most forms of wireless Service, your usage will be charged from the time you first initiate contact between your phone or other wireless device and the network until the network connection is broken, whether or not you are successful in connecting with the service with which you seek to connect, even if the connection is later broken or dropped. An exception is that you are not charged for voice calls that are not completed.
each hour), if the session spans more than 1 clock hour. When traveling on our PCS Vision network, a session may be ended and new session initiated, although no interruption to the actual data session will occur. Your invoice will not separately identify the number of kilobytes attributable to your use of specific sites, sessions or services used. PCS Vision Premium Services. Your PCS Vision wireless services may allow you to access or download premium content for an additional charge.
disclosure of information about you, subject to the policies of those sites and services. You consent to receiving advertising, warnings, alerts and other messages, including broadcast messages. Your access to PCS Vision wireless services is controlled by a password. Voice Command. PCS Voice Command is an optional service that allows you to place calls by using speech recognition technology. Calls to 911 or similar emergency numbers cannot be placed through the Voice Command feature.
Late Payment Charges. Payment is past due if we do not receive it by the due date shown on your invoice. Any payment for Services and equipment not made when due accrues late charges until paid at the rate of 5% per month or at the highest rate allowed by law. Acceptance of late or partial payments (even if marked "paid in full") does not waive our right to collect all amounts that you owe us. If your Service has been suspended due to non-payment, you may be charged a reactivation fee. Disputed Charges.
Deposits. If we require a deposit for you to establish or keep Services, we will hold the deposit as partial guarantee of payment for Services. We may change the deposit amount at any time to reflect revised estimated monthly charges based upon your usage. A deposit may not be used to pay any invoice (unless it is used to pay a final invoice) or delay payment. The deposit amount, the length of time we hold the deposit and changes to the deposit amount are determined based on your credit and payment history.
Taxes and Surcharges. We invoice you for taxes, fees and other charges levied by or remitted directly to federal, state or local authorities, or foreign government on Services including, without limitation, sales, gross receipts, use, and excise taxes. If you claim any tax exemption, you must provide us with a valid tax-exempt document. Any tax exemption applies only from the date we receive a valid taxexempt document.
Messages. You will incur airtime usage charges when accessing your voicemail from your PCS Phone. You may also incur charges in accessing text messages from your PCS Phone. You may access your voicemail without incurring airtime usage charges by checking your voicemail from a wireline phone. We may impose limits on the number of voicemail or text message that can be retained through your PCS account.
e) traffic or other accidents, or any health-related claims allegedly arising from the use of Services, phones, equipment or accessories used in connection with the Services; f) the use of Wireless Web Services and PCS Vision applications and services, including the accuracy or reliability of any information obtained from the Internet using Wireless Web Services or from Voice Portal Services, PCS Vision wireless services or Internet services, content or applications not supported by Sprint PCS; g) any late
MANDATORY ARBITRATION OF DISPUTES. ANY CLAIM, CONTROVERSY OR DISPUTE OF ANY KIND BETWEEN THE CUSTOMER AND THE COMPANY AND/OR ANY OF ITS EMPLOYEES, AGENTS, AFFILIATES OR OTHER REPRESENTATIVES, WHETHER SOUNDING IN CONTRACT, STATUTE, OR TORT, INCLUDING FRAUD, MISREPRESENTATION, FRAUDULENT INDUCEMENT, OR ANY OTHER LEGAL OR EQUITABLE THEORY AND REGARDLESS OF THE DATE OF ACCRUAL OF SUCH CLAIM, CONTROVERSY OR DISPUTE SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION AS PRESCRIBED IN THIS SECTION.
Choice of Law; Jurisdiction. This Agreement is governed by and must be construed under federal law and the laws of the State of Kansas, without regard to choice of law principles. General. If either of us does not enforce any right or remedy available under this Agreement, that failure is not a waiver of the right or remedy for any other breach or failure by the other party. Our waiver of any requirement in any one instance is not a general waiver of that requirement and does not amend this Agreement.
Copyright © 2002 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint, PCS Business Connection and the diamond logo are trademarks of Sprint Communications Company L.P. All other trademarks are property of their respective owners.
Index A C (continued) administrator privileges 15 invoicing 84 Pay-Per-Call services 92 account activation 9 activation. (See also provisioning) 13, 14, 21, 25-29, 49, 82 close button.
E (continued) installation 11-29 end session 46 automatic (Windows XP) 24 environmental specifications 72 notebook PCs 11-29 error messages. See troubleshooting Windows 2000 15, 21 ESN (electronic serial number) 9, 26 Windows 98SE 22-23 establish connection. See connection Windows ME 15, 21 Windows XP 24-25 F Internet Explorer. See Windows FCC 20, 31, 72, 75 interruptions, of service 59, 82-85, 90 file downloads, status of 51 invoicing. See charges; payment IOTA 14, 73 G Go button.
phone number 9, 28, 65, 82 P password change 68 payment 81, 85-88 preferred roaming list 73 PRL 73 profile (Data Profile) errors during network provisioning 60 PC Connection Card changing 68 about 5 insertion and removal 30-33 provisioning (See also activation) 29 unplug/eject 32 installation 15-29 R uses of 35-62 radio frequency specifications 72 PC Card Slot 5, 14 Ready to Connect (See also Connecting) 37, 40 photo example 20, 31 PCMCIA slot.
T taskbar. See icons technical specifications 71-73 termination of service plan 82 terminate session(See end session) trademarks 97 transmit /receive icon. See icons troubleshooting 56-62 error messages 57-60 Type II PC Card 5, 14 Interface type 72 T uninstalling software. See PCS Connection Manager unplug/eject. See PC Card V views alternate view (WMI) 44 Custom Main Interface (CMI) 37 voice calls 68 W Windows Internet Explorer 6.
