Get Started� Sprint 3G/4G USB Modem U300 www.sprint.com ©2008 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners.
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Table of Contents How to Use This Guide . . . . . . . . . . . . . . . . . i Section 1: Introducing the Sprint 3G/4G USB Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1A. Introducing the Sprint 3G/4G USB Modem......................................................2 Your Sprint 3G/4G USB Modem....................................2 System Requirements..........................................................3 Package Contents................................
Important Notice....................................................................18 Safety and Hazards.............................................................18 3D. Warranty...........................................................19 Manufacturer's Limited One-Year Warranty...........
How to Use This Guide The advantages of Sprint are as clear as each wireless connection you make. With Sprint service, we give you what you really want from a wireless service provider— clear connections, easy-to-understand service plans, and self-servicing options for managing your account. All this is designed to make your life easier and worry-free. We know you’re eager to start using your USB Modem U300 right away, and the sections of this guide are designed to help you do just that.
Section 1 Introducing the Sprint 3G/4G USB Modem
Section 1A Your Sprint 3G/4G USB Modem Introducing the Sprint 3G/4G USB Modem The USB Modem U300 is a dual-mode wireless USB modem. It is the first USB modem to combine 3G and 4G technology, and is also the first USB modem to offer access to WiMAX service. This device offers the coverage of CDMA, while offering WiMAX capabilities where service is available.
Note This Sprint Mobile Broadband USB modem is supported on: ● Windows Vista. ● Windows XP with Service Pack 2 or later. ● Windows 2000 with Service Pack 4 or later. To install and run the USB modem and the accompanying Sprint SmartViewSM software, you will need: ● a free USB slot. ● a minimum of 256 MB of memory using Windows 2000 and Windows XP. ● a minimum of 1 GB of memory using Windows Vista. ● a minimum of 70 MB of free space on your hard drive.
● ● ● ● ● Protect your USB modem from excessive moisture and heat, and from prolonged exposure to the sun. When it is not connected to your computer, store your USB modem in the pouch that came with the modem to avoid dust. Remove your USB modem before storing or transporting your computer. When inserting or removing your USB modem, always grip from the sides rather than the end, as this prevents damage to the USB modem.
Section 2 Installing and Using the USB Modem
Section 2A Installing the Software 2. In the “Welcome to the InstallShield Wizard for Sprint SmartView” installation window, click Next. Installing the Software and Drivers 1. Insert the installation CD into your CD-ROM drive. The CD should launch automatically. Click Setup to continue. (If autoplay is disabled, navigate to your CD-ROM drive in Explorer and click setup.exe.) 3.
In the “Destination Folder” window, click Next to accept the default installation folder (recommended); or click Change, specify a different installation folder, and then click Next to continue. 8. If a message that you must restart your computer is displayed, click Yes to restart your computer. Wait until your computer restarts. 9. Proceed to Activating Your USB Modem. 6. Click Install to begin installation. 7.
Section 2B Activating Your USB Modem Using Your USB Modem If your USB modem has not been preactivated or you have not activated it at the time of purchase, you must activate your account and configure the USB modem to use your account. (Normally, your device will automatically complete the activation process the first time you use it.) Launch Software (page 8) Activating Your USB Modem (page 8) Attaching the Y-Extension Cable (page 9) 1.
If activation was not successful, a message window is displayed. For instructions on activating your USB modem, see the user guide (see “Viewing the User Guide” on page 10). Use the spaces below to write down important information related to the activation process and your account.
Using the USB Y-Extension Cable and Laptop Clip 4. Optionally, you can use the provided USB Y-extension cable and laptop clip. The laptop clip fits on top of your laptop screen and holds your USB modem. This allows you to use your USB modem in crowded spaces. 5. Place the laptop clip, with the USB modem installed, at the top of your laptop screen as shown in the photo below. 1. Insert both ends of the Y-extension cable in to the USB slot of your laptop.
Troubleshooting 1. For a more complete listing of errors and possible solutions, please see the user guide or online Help. You may also call Sprint Customer Service (see above). Disconnect from the Sprint SmartView software if it is running. 2. Remove the USB modem from your computer’s USB slot by gripping both sides of the USB modem and pulling straight out. Contacting Sprint Customer Service You can reach Sprint Customer Service by: Logging on to your account at www.sprint.com.
Section 3 Technical Specifications, Regulatory and Safety Information, and Warranty
Software Specifications Section 3A Technical Specifications Radio Frequency and Electrical Specifications Frequencies CDMA 800/1900 MHz WiMAX 2.5 GHz Interface type High-speed USB 2.
WiMAX LED Operation WiMAX LED FUNCTIONS CDMA LED FUNCTIONS 3G standby and ready to connect Power on boot or reset 3G out of service or is still acquiring service 3G service not available 3G service connected 3G service connected and no activity Not in 3G/4G service area LED Color - CDMA Dual LED RED GREEN Slow OFF Flashing ON ON ON OFF OFF Fast Flashing OFF ON OFF OFF 4G standby and ready to connect 4G out of service or is still acquiring service 4G error condition or downloading firmware Speci
Section 3B Regulatory Information This device is compliant with Parts 15, 22, 24, and 27 of the FCC Rules. Operation of this device is subject to the following two conditions: 1. This device may cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesirable operation. FCC guidelines stipulate that the antenna should be 1.5 cm (0.6") or more from user during operation.
● Regulatory Information more of the following measures: Reorient or relocate the receiving antenna. ● Increase the separation between the equipment and receiver. ● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ● Consult the dealer or an experienced radio/TV technician for help. Trademarks Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners.
Section 3C Safety and Hazards Important Safety Information Do not operate modem in areas where blasting is in progress, where explosive atmospheres may be present, near medical equipment, life support equipment, or any equipment which may be susceptible to any form of radio interference. In such areas, the Sprint 3G/4G USB Modem U300 must be removed from your computer. It can transmit signals that could interfere with this equipment.
Warranty Manufacturer’s Limited One-Year Warranty Franklin Wireless (the company) warrants to original retail purchaser of this device, that should product during normal consumer usage conditions, be proven defective in material or any part thereof, during normal consumer usage conditions, be defective in material or workmanship that results in product failure within the first twelve (12) month period from the date of purchase, such defects will be repaired or replaced (with new or refurbished) product at t
The Company disclaims liability for removal or reinstallation of the product, for geographic coverage, for inadequate signal reception by the antenna or for communications range or operation of the cellular system as a whole. When sending your wireless device to Franklin Wireless’ authorized distributors for repair or service, please note that any personal data or software stored on the device may be inadvertently erased or altered.
Warranty No person or representative is authorized to assume for the Company any liability other than expressed herein in connection with the sale of this product. Some states or provinces do not allow limitations on how long an implied warranty lasts on the exclusion or limitation of incidental or consequential damage so the above limitation or exclusions may not apply to you.
