Pre-Delivery/Install Checklist

Before You Leave
The home DepoT,
make Sure…

You have confirmed you have new connection
parts that meet manufacturer requirements – we
cannot use existing connection parts for new
appliance hookups

You have chosen a flexible delivery date;
you will receive a four hour delivery window
the day prior to your delivery

You have confirmed the color, style and model
of your selected unit

The dimensions of your selected unit will fit the
hookup location

Your printed delivery information is accurate,
and you’ve provided us with an alternate
phone number

There is an elevator, or fewer than three flights
of stairs, between the unloading zone and the
hookup location
prior To DeLiverY,
rememBer To...

Ensure a responsible adult age 18+ will be
present during delivery

Clear any obstacles along the path to the
hookup location

Ensure doorways, hallways and stairways are
wide enough to fit appliance (if applicable)

Empty any appliances that are to be
hauled away
our Team WiLL...

Contact you the day prior to notify you of
your 4-hour delivery window

Contact you thirty minutes prior to delivery
team’s arrival

Uncrate, set in place, level and connect
your new appliance*

Test your new appliance to ensure it
operates properly

Inspect your new appliance for cosmetic damage

Remove and haul away your old appliance

Properly discard all packaging materials
*Please note that delivery agents are not authorized to perform carpentry, plumbing or electrical
work, and can hold appliances for no more than 30 days. Hookup does not include built-in
products, wall ovens, cooktops, hoods and drop-in appliances.
CUSTOMER
SERVICE
877-946-9843
M–F 8 AM – 7 PM
SAT 8 AM – 5 PM
LOCAL TIME
aT TIME Of dElIVERy:
Notify the delivery agent
of damage. Agent will perform
short test for proper operation
prior to leaving home.
afTER dElIVERy:
Call 877-946-9843
within 48 hours.
Let’s Install An Upgrade.
THANK YOU FOR CHOOSING
THE HOME DEPOT