User Guide

at least 10Mbp. A workaround is to reduce the Live View streaming resolution. You can change the
camera’s default Live View resolution from high- definition (1280 x 720) to VGA (640 x 480) or QVGA
(320 x 240). The resolution recorded to the microSD card stays high-def, but the lower-quality live
video streaming to your mobile screen will be more fluid.
How do I play recorded videos and photos on my PC?
Use a media player such as VLC or Real Player. Photos can be viewed with such programs as Windows
Photo Viewer. Media playing software is not included with the camera.
Why can’t I delete the camera from my iPhone or
iPad?
The ZN62 can only be deleted when both camera and the smartphone are connecting to the
Internet.
Why can’t my computer see the video and photo files
on the memory card in the camera?
Make sure the ZN62 is turned off before connecting it to the USB port on your computer.
Additional Tips
1. If you are unable to connect to the ZN62, reboot the ZN62 and the router and close the Attez
app. Relaunch the app.
2. If the file size is larger than 5MB, the file can only be downloaded via Wi-Fi.
3. Scheduled recordings are on a 24-hour cycle.
4. The resolution of recorded video is always 1280 x 720.
5. Change the ZN62’s default password for better security. The password is case-sensitive.
64 - 200GB microSD card support
A 64-, 128- and 200GB microSD card cannot be seen by the ZN62 natively, so it must be formatted in
a card reader before it is can be put into the ZN62. If the card has not been used before, formatting it