User Guide

Trouble shooting
Q. When I press the Power button, nothing happens.
A. The battery is flat or defective. Replace or charge the battery. Use a paper clip or similar object
to press the Reset button.
Q. When I turn on the camera the yellow and blue LEDs blink rapidly about 16 times. The camera
then turns off.
A. There is no SD card inserted or the SD card is not making proper contact. Insert the card and/or
clean the contacts.
Q. When I try to record a video or photo the yellow and blue LEDs blink slowly about 4 times. The
blinking rate then increases and the camera turns off after a few seconds.
A. There is a problem with the SD card.
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The card is full. Format the card using SDFormatter, if possible.
l
The card is not formatted correctly. Format the card using SDFormatter, if possible.
Q. The camera functions normally but only records very short clips and may turn off.
A. This can be caused by the following:
l
The battery may not be charged. Charge the battery for about 2 hours until the green LED
turns off.
l
The battery is too cold to provide the power needed to record video. Keep the battery warm
before using the camera in cold temperatures (around freezing and below).
l
Check the integrity of your card by using the program h2testw to make sure your card is
genuine and not a fake card that has been up-rated.
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The card used is not compatible with the camera. Use class 10 cards for best results.
Q. The camera does not react.
A. The firmware may have entered a continuous loop, or the battery may be discharged.
l
Make sure the battery is fully charged.
l
Use a paper clip or similar object to press the Reset button. This should force the camera to
be turned off.
l
Wait a couple of seconds.
l Turn on the camera if it does not turn on automatically.
l
As a last resort, disconnect the battery and reconnect again after waiting 30 seconds.
Q. The camera is not recognized as a removable disk.
A. The operating system must be XP or greater. The camera must be connected using a standard
USB cable. Confirm the cable is not defective by attaching another USB device using the same
cable. Do not use a USB hub. Try using another USB port.
Defective cables are the most common problems when the camera is not correctly recognized by
the PC.
The iCatch drivers may not be installed correctly. Disconnect the camera from the PC, power down
the PC and start over. An Internet connection is required in order to download the drivers.
Q. The camera is not recognized by mSetup or Webcam programs.
A. The camera must be in Webcam mode,
not Removable Disk mode. The camera must be
connected using a standard USB cable. Confirm the cable is not defective by attaching another
USB device using the same cable. Do not use a USB hub. Try using another USB port. Defective
cables are the most common problems when the camera is not correctly recognized by the PC.
The iCatch drivers may not be installed correctly. Disconnect the camera from the PC, power down
the PC and start over. An Internet connection is required in order to download the drivers.
You may need to rollback or update the driver software in Device Manager.
Q. An SD card is installed, but the camera is not recognized as a removable disk.
A. If you are sure your USB cable is not defective, then it's possible that the PC USB drivers are
not working properly. DriveCleanup.exe (freeware) may be able to fix USB corruption problems.
Instruction Manual Mobius Min... 8
10/21/2016 1:05:50 PM