User Guide
Q. When the camera is connected as an external disk all the files on the SD card appear as
corrupt.
A. There is a problem with your cable or the PC USB drivers are corrupt. DriveCleanup.exe
(freeware) may be able to fix USB corruption problems.
Q. When the camera is connected to the PC and then turned on I can take pictures and
movies but the camera is not recognized as a removable disk.
A. The USB cable is defective.
Q. When the camera is turned on the yellow LED blinks two times per second for about 12
seconds. Then it blinks very quickly for another 6 seconds before the red LED blinks 3 times
and the camera turns off.
A. The SD card is full. Format the card or use another card.
Q. The yellow LED flashes once per second 4 times and then flashes very quickly before
turning off.
A. There is no micro SD card inserted, the card is not properly inserted, the card is full or
the card is defective. The card must be inserted with the gold contacts facing upwards,
towards the buttons. There should be a distinct spring action when inserting the last 5 mm
and there should be no friction whatsoever.
When the card is pushed 1 mm inside the body the card should latch with a distinctive click.
Never force the card, and never push the card more than max. 1 mm into the camera body.
Q. When the camera is turned on, the blue LED turns on for a second and then the yellow
LED turns on as normal. However, the Mode and Shutter buttons don't react and I can't
take any video or pictures. The camera is also not recognized by my PC as a removable
drive.
A. The lens module ribbon cable is not connected properly or the lens module is damaged.
Q. The camera does not react. The green LED may be on or off.
A. The firmware may have entered a continuous loop, or the battery may be discharged.
Make sure the battery is fully charged.
Use a paper clip or similar object to press the Reset button. This should force the
camera to be turned off.
Wait 10 seconds.
Turn on the camera.
As a last resort, disconnect the battery and reconnect again after waiting 30 seconds.
Q. Playback is erratic or stutters or the playback colors are psychedelic or the video flashes,
has corrupted blocks etc.