User's Manual

4
LIMITATIONS OF WARRANTY
This warranty does not apply to products that have been incorrectly installed and/or adjusted
according to the respective SRAM user manual. The SRAM user manuals can be found online at
sram.com, rockshox.com, avidbike.com, truvativ.com, or zipp.com.
This warranty does not apply to damage to the product caused by a crash, impact, abuse of the
product, non-compliance with manufacturers specications of usage or any other circumstances in
which the product has been subjected to forces or loads beyond its design.
This warranty does not apply when the product has been modied, including, but not limited to any
attempt to open or repair any electronic and electronic related components, including the motor,
controller, battery packs, wiring harnesses, switches, and chargers.
This warranty does not apply when the serial number or production code has been deliberately
altered, defaced or removed.
This warranty does not apply to normal wear and tear. Wear and tear parts are subject to damage
as a result of normal use, failure to service according to SRAM recommendations and/or riding or
installation in conditions or applications other than recommended.
Wear and tear parts are identied as:
Notwithstanding anything else set forth herein, the battery pack and charger warranty does not
include damage from power surges, use of improper charger, improper maintenance, or such other
misuse.
This warranty shall not cover damages caused by the use of parts of different manufacturers.
This warranty shall not cover damages caused by the use of parts that are not compatible, suitable
and/or authorised by SRAM for use with SRAM components.
This warranty shall not cover damages resulting from commercial (rental) use.
• Dust seals
• Bushings
• Air sealing o-rings
• Glide rings
• Rubber moving parts
• Foam rings
Rear shock mounting
hardware and main seals
Upper tubes (stanchions)
Stripped threads/bolts
(aluminium, titanium,
magnesium or steel)
Brake sleeves
Brake pads
• Chains
Sprockets
• Cassettes
Shifter and brake cables
(inner and outer)
• Handlebar grips
• Shifter grips
Jockey wheels
Disc brake rotors
Wheel braking surfaces
• Bottomout pads
• Bearings
• Bearing races
Pawls
• Transmission gears
Spokes
• Free hubs
• Aero bar pads
• Corrosion
• Tools
• Motors
• Batteries