User's Manual

Troubleshooting
Page 20
6 Troubleshooting
Issue Possible cause and remedy
The AtoN Express status indicator does not
flash when placed in the holder.
• The AtoN Express is in ‘deep sleep’ mode and requires charging in order to
activate for use.
• The AtoN Express battery is exhausted and requires charging.
The AtoN Express status indicator periodically
flashes more than once when placed in the
holder.
• Please refer to the status indicator description in section 5.2.
The AIS transmission range of the AtoN
Express is reduced.
• The AtoN Express should be mounted as high as possible on the vessel and
should not be attached to a vertical metal surface or pole as this will interfere
with the operation of the internal VHF antenna.
The AtoN Express does not obtain a GPS
position fix (status indicator flashes 5 times).
• Ensure that the AtoN Express is installed outdoors with a clear unobstructed
view of the sky.
• Avoid locating the AtoN Express close to large metal structures.
The AtoN Express status indicator does not
flash when the AtoN Express is placed in the
configuration dock.
• Remove the AtoN Express from the configuration dock and re-insert.
• Check that the configuration dock is plugged into a mains outlet and that the
outlet is live.
The AtoN Express status indicator flashes
Blue slowly (3 seconds on - 5 seconds off)
when the AtoN Express is being charged.
• The temperature is too high or low to safely charge the battery. Move the
AtoN Express to a location where the temperature is between 0°C and 40°C.
• A charging error has occurred - please contact your dealer.
The Power indicator of the Power Box (where
used) is not illuminated.
• The power supply to the Power Box may not be connected.