User's Manual

BODYGUARDIAN CONTROL UNIT – BASE KIT Operator Manual
58
CHAPTER 7
REQUEST FOR ASSISTANCE
7.1 OBTAINING SERVICE
In case of problems such as failure of the device or anyway in case of partial or
incorrect working that cannot be solved through usual maintenance operations,
please contact one of the main offices or branches of Preventice or the nearest
retailer or authorized servicing center.
ATTENTION
In case of failure of the device or if it starts working in a way not complying with
what is written in the manual, especially as far as safety is concerned, STOP USING
IT IMMEDIATELY and contact the technical service. Do not use the device until the
safety conditions have been checked and restored.
NOTE
In order to speed up the procedures to start the intervention of the technical
service and to make it easier for the specialized technical staff to identify the
problem on the first phone call by the customer, please fill in the form below in this
page.
The equipment data may be found on the equipment identification label.
REQUEST FOR ASSISTANCE
Preventice Device/system name.....................................................................................
Preventice Device code/reference number (REF) .......................................................
Serial number (SN) or lot number (LOT) ....................................................................
Current software version (Rel) ....................................................................................