Available at Limited Warranties Lowes.
1 Lifetime 10 years or Lifetime 25 years or Lifetime Lifetime Lifetime 25 years or Soil Resistance Anti-Static Lifetime Not Covered Lifetime Not Covered Lifetime Pet Vomit & Feces Stains Lifetime Lifetime Lifetime Pet Urine Stains Lifetime Lifetime Food & Beverage Stains WARRANTED AGAINST: Throughout this brochure, INVISTA defines lifetime coverage as the life of the carpet.
2 10 years or 13 years with qualifying cushion 25 years or 28 years with qualifying cushion 25 years or 28 years with qualifying cushion 25 years Covered Abrasive Wear* Fade Resistance Stairs Not Covered ® These warranties applySTAINMASTER for STAINMASTER carpet purchased or after August 1, 2019. For warranty information on purchases prior to August 1, 2019, © 2019 INVISTA. All Rights Reserved. and the STAINMASTER family of marks and logos are on trademarks of INVISTA. C09532 Rev.
CONTACT INFORMATION Visit STAINMASTER.com to find general cleaning instructions. (Warranty registration is recommended but not required to activate your warranty coverage.) For warranty service or special assistance for carpet care and cleaning, call the Lowe’s Resource Line for STAINMASTER® carpet at 1-877-762-4911. Business hours are 8AM to 5PM EST, Monday through Friday. Or, contact us by email at: stainmaster@invista.com.
GENERAL TERMS AND CONDITIONS • Only first quality carpet (not seconds or irregulars) which meets INVISTA’s construction and performance specifications can earn the name STAINMASTER® carpet and be covered under these limited warranties. • Warranties will be extended to the longer period stated if a qualifying carpet cushion, with a breathable moisture barrier is purchased and installed. (See retailer for details.
REPLACEMENT OF WALL-TO-WALL CARPET For all brands of wall-to-wall STAINMASTER® carpet, any repair or replacement under these limited warranties will be made by INVISTA and will be limited to the affected area of the carpet and adjacent areas extending to the nearest wall, doorway or entrance. • Bound rugs are not covered. • If replacement is necessary, the limited warranty covers the removal and disposal of the original carpet and the cost and installation of the comparable replacement carpet.
DISPUTE RESOLUTION PROVISION Law Governing Arbitration Provision The Dispute Resolution Provision above establishing the arbitration process is governed by the Federal Arbitration Act (FAA), 9 U.S.C. §§ 1-16. Information on the AAA and Arbitration Filing Requirements and Fees: Information on the AAA and Arbitration Filing Requirements and Fees: The website for the AAA may be accessed at www.adr. org.
LIFETIME STAIN RESISTANCE LIMITED WARRANTY (Pet urine; food & beverage) For the Warranty Period stated, the surface pile of your STAINMASTER® carpet will resist foods, beverages, and pet urine stains (caused by pets) that occur during normal residential use (“covered stains”) subject to your compliance with the carpet care and cleaning obligations (including professional cleaning shown on page 3), INVISTA will, at its sole option, repair the affected area of your carpet containing the covered stain.
medications, drain cleaners and plant food), urine, feces, vomit, appearance or color changes due to burns, pets, tears, cuts, pulls, shading or pile reversal, fading, furniture depressions, snags or athletic equipment. LIFETIME ANTI-STATIC LIMITED WARRANTY For the expected life of your carpet, it will not generate static greater than 5.0 kilovolts (using AATCC)(2) Test Method 134. If INVISTA determines that your carpet does not meet this anti-static limited warranty, INVISTA will repair your carpet.
FADE RESISTANCE LIMITED WARRANTY for STAINMASTER® PetProtect® carpet styles INVISTA warrants that with proper care and maintenance, your STAINMASTER® PetProtect® carpet will not fade from exposure to sunlight or atmospheric contaminants (ozone or oxides of nitrogen). This warranty coverage applies to indoor carpet installations only.
90-DAY CUSTOMER SATISFACTION PROGRAM We want you to be completely satisfied with your purchase and be proud to show your new STAINMASTER® carpet to friends, neighbors and family members. Therefore we are providing you with our 90-Day Customer Satisfaction Program.
® STAINMASTER CARPET LIMITED WARRANTIES
® GARANTÍAS LIMITADAS DE LAS ALFOMBRAS STAINMASTER
Available at Limited Warranties Lowes.
