Warranty Guide
1
**This chart only provides an overview of warranties. Please refer to actual warranties on pages 3-9 for complete details on specic coverages.
**See page 9 for complete details.
SmartStrand
™
Forever Clean with Mohawk Smart-
Cushion
™
provides the ultimate protection against
stains and odors associated with pet accidents.
SmartCushion is engineered for Mohawk Premium carpets
ENHANCE YOUR WARRANTY
REDUCE PET ODORS
BLOCK MOISTURE
*The Running Ribbon® is a registered trademark of Susan G. Komen.®
SmartStrand
®
Forever Clean
™
e Most Durable, Easiest to Clean
Carpet on the Planet
™
.
SmartCushion is engineered for Mohawk Premium carpets
To maintain and protect your coverage under the terms of these
warranties, you must do the following:
1. Know which warranties apply to your particular carpet.
Warranties are stated on the back of samples in the
store at the time of purchase. It is your responsibility
to know which warranties apply to your carpet.
2. Keep proof of your purchase in the form of a bill,
invoice or statement from your Mohawk retailer that shows
the price you paid for the carpet (excluding labor).
3. Have your carpet installed by a professional installer
trained in installation methods outlined by the Carpet and Rug
Institute (CRI). The CRI Carpet Installation Standards must be
followed in order to qualify for Mohawk carpet warranties.
Proper installation is as important as the original quality and
durability of the carpet. An improperly installed carpet will
not look good nor wear well and may cause delamination,
buckling, wrinkling and loss of tufts in the seam areas.
Before a new carpet is installed, Mohawk recommends
that it sit overnight, preferably unrolled, in an area with a
temperature not less than 65°F. This allows the backing to
become more pliable and easier to install. It also allows the
“new carpet smell” to dissipate. Testing within the carpet
industry, and independently, has not found any harmful
emissions from carpets. The latex used to lock the tufts in
place does produce a smell sometimes referred to as “new
carpet smell.” Studies show 90 to 95% of the “new carpet
smell” dissipates within 24 to 72 hours.
Depending on your room dimensions, a seam may be
required during carpet installation. If at all possible,
the seam should run perpendicular to windows in
order to minimize light that reects off the seam.
Seams do show, and some constructions show more
than others. THERE ARE NO INVISIBLE SEAMS.
4. Install your carpet with cushion meeting specications
for the warranted Mohawk carpet. (The cushion
under your carpet is one of the carpet’s most important
components. It is the base that helps the carpet retain its
texture and appearance. A cushion that is too soft can
adversely affect the performance of the carpet. A cushion that
is too thick interferes with the anchoring of the carpet.)
To meet warranty requirements, carpet must be correctly
installed in a proper indoor installation with a cushion meeting
minimum requirements.
MINIMUM WARRANTY REQUIREMENTS FOR CUSHION
Cushion must meet FHA/HUD requirements, and have a
minimum density of ve (5) pounds per cubic foot; thickness
should be a minimum of
⅜
inch and maximum of ½ inch.
Mohawk’s ComfortCushion collection meets or exceeds all
minimum cushion requirements. For optimum comfort and
performance, Mohawk recommends its ScotchGard Cushion
™
collection. For the ultimate in comfort, performance and
protection, Mohawk recommends SmartCushion
™
.
MOHAWK GENERAL WARRANTY
CONDITIONS & HOMEOWNER OBLIGATIONS
1