Installation Guide

RESIDENTIAL D.I.Y. FLOATING FLOOR
INSTALLATION INSTRUCTIONS
WARRANTY GUIDELINES
May 2015 Page 5
MANUFACTURING DEFECT LIMITED WARRANTY
Novalis International warrants that the STAINMASTER
®
locking luxury vinyl tile and plank products collection of solid vinyl
planks and tiles will be free from manufacturing defects for a period of 1 (one) year from the date of purchase. If such
defect occurs, upon verification of the defect by Novalis, Novalis will authorize repair or replacement of the affected area of
installed flooring.
This portion of the Warranty covers both residential and light commercial installations.
Additionally, Novalis International warrants that the flooring you have purchased:
 will not permanently stain and/or discolor from common household stains, moisture, mold and mildew
 will not tear, rip from normal household use
 Will not permanently indent from normal household use
LIMITED LIFETIME RESIDENTIAL WEAR WARRANTY
 The manufacturer will supply new material of the same color, design, and grade, if available; if unavailable or
discontinued, Novalis reserves the right to select and supply similar the manufacturer materials. After
corrective action is taken on an existing defect, you will continue to receive warranty coverage for the
remaining period of your original warranty.
 One replacement floor only will be made for the wear out, fading and staining. Claimants who received
settlement may not claim again and no additional replacement floors will be supplied.
 Alternatively, a refund of up to 100% of the original cost of the material (the percentage of the original
cost refundable depends on the amount of time elapsed since the date of purchase: within 1-2 years -
100%; within 3-5 years - 70%; within 5-20 years 50%.
 No representative, employee, or agent of STAINMASTER™, Lowe’s or their affiliates are authorized to
modify or change the limited warranty as stated here in.
Warranty Limitations:
 This warranty is not transferable
 Manufacturing defect must be reported within 3 months from the date of purchase
 This warranty covers only properly installed and maintained floors, according to the instructions on the
package.
 This product is sold as a Do-It-Yourself (D.I.Y.) product and therefore professional labor costs for
residential installations are not covered under this warranty.
 The manufacturer excludes and will not pay for any consequential or incidental damages under this limited
warranty.
 The manufacturer will not pay for the loss of time, inconvenience or other incidental expenses incurred
during the installation and the subsequent removal and/or reinstallation of affected material.
 This warranty does not cover the exclusions indicated on the package.
 The manufacturer reserves the right of final judgement and may refuse claims in certain instances.
 The manufacturer reserves the right to modify or withdraw the warranty at any time.
 The manufacturer reserves the right to inspect any flooring claimed to be defective in the installed
environment, either by a company representative or independent 3
rd
-party inspection service.
This warranty does not include the following: