Installation Guide
RESIDENTIAL D.I.Y. FLOATING FLOOR
INSTALLATION INSTRUCTIONS
WARRANTY GUIDELINES
May 2015 Page 6
Improper installation or product not installed according to Novalis installation guidelines and accepted industry
standards.
Flooring installed in areas not suitable for solid vinyl plank or tile.
Lack of maintenance or improper maintenance such as dulling by soaps, detergents, harsh chemicals, dressings,
one-step cleaners or wax.
Damaged by narrow tipped heels, vacuum cleaners, burns, cuts, scratches, gouges and indentations caused by
rolling loads, caster wheels, furniture and chairs without proper floor protectors and furniture rests and cuts by
sharp objects.
Damages caused by burns, flooding, fires and other disasters.
Staining or changes in color caused by dyes tracked from carpet, fertilizers, coal, tar, driveway sealers, oil
drippings or other similar materials; faded or discolored by sunlight or heat generation
Stains, fading, discoloration or moisture problems due to use of rubber or rubber-backed mats.
Problems or damage due to moisture and/or alkalinity in sub floor; discoloration or bond release from
hydrostatic pressure or excessive moisture caused by flooding, plumbing and appliance leaks and water leakage
from doors.
Mold and mildew growth caused by excessive moisture.
Installed over unstable, unsuitable, or improperly prepared sub floors, wet/cold floor and/or radiant-heated
floor in excess of 85⁰F.
Different from samples or printed material in shade, color or embossing.
LIMITED 3 YEAR COMMERCIAL WEAR WARRANTY
General Terms
STAINMASTER
®
locking luxury vinyl tile and plank products by Novalis International (herein Novalis) commercial
products when installed in a commercial area, regardless of commercial use designation, must be professionally installed by
a certified flooring contractor to validate this warranty. No exclusions or exceptions will be made to this clause.
Novalis International Guidelines for Commercial Use as described in Technical Bulletin NFT_PS002 Commercial Use Guide
will be in effect for this warranty; this can be found at www.novafloor.us. Novalis International reserves the right to
classify each installation regarding use according to this published bulletin.
Novalis warranties cover the cost of material for the period of the warranty and reasonable labor costs only when and if a
professional flooring installer was paid to install the original material. Labor will be paid according to the following
schedule in Table B. Self-stick, D.I.Y products, and products bought and installed by non-professionals, are not covered
under this warranty.
Novalis International warrants that the installed product will not wear through to the printed film layer for 3 (three) years
when installed in suitable light commercial areas. Wear through is defined herein that the wear layer is sufficiently
depleted so that the printed film layer is damaged or affected.
Costs of professional labor will be reimbursed at 100% for the 3 (three) year term of the Wear Warranty.
The standard general terms, exclusions and limitations expressed elsewhere in this warranty document also apply.
This warranty does not include the following:
Installed with obvious manufacturing defects.
Products that have not been properly acclimated according to the Novalis Installation Guidelines.
Improper installation or product not professionally installed according to currently published Novalis installation
guidelines and accepted industry practices.
Flooring installed in areas not intended for solid vinyl plank or tile.
Improper maintenance; dulled by soaps, detergents, harsh chemicals, dressings, one-step cleaners or wax.
Damaged by narrow tipped heels, burns, cigarette burns, cuts, scratches, gouges and indentations including
damage from improper floor protectors and furniture rests.
Stains, fading, discoloration or moisture problems due to use of rubber or rubber-backed mats.
Staining caused by dyes tracked from carpet, fertilizers, coal, tar, driveway sealers, oil drippings or other similar