Warranty Guide
Phenix Limited Liability
Phenix liability under the limited warranties will be limited to the actual cost of the carpet or cost of repair or
replacement of the aected area of the carpet extending to the nearest structure (i.e. wall, door, or separation).
Phenix reserves the right to correct any defect prior to the carpet being replaced and/or removed. If a replacement
is needed, Phenix will arrange credit to the installing ooring subcontractor as a percentage of the replacement
cost of new carpet according to the terms dened under the warranty coverage. Phenix reserves the right to Repair,
Replace or Refund depending on what Phenix considers complies with the terms of a specied warranty.
Disclaimer of Implied Warranties
THERE ARE NO IMPLIED WARRANTIES ASSOCIATED WITH CARPETS MANUFACTURED BY PHENIX.
THIS INCLUDES WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A DESIGNATED
PURPOSE; NOTHING GOES BEYOND THE EXPRESSED TERMS OF COVERAGE OF THE WARRANTIES
ESTABLISHED BY PHENIX. Implied warranties are warranties, which the law presumes have been given by
the seller even though there are no warranties in writing outlining such warranties. Some states do not allow
limitations on how long an implied warranty lasts, so the above limitation may not apply.
Carpet Cushion Requirements
Carpet cushion is one of the most important components in the installation of your new carpet. Carpet cushion is
the foundation that helps carpeting maintain its texture and appearance and is a crucial element in the performance
of your carpet. If a cushion is too so it will adversely aect the performance of the carpet. A cushion that is
too thick prevents the carpet from being anchored properly. You must use a cushion recommended within the
specications in order for your Phenix warranties to be valid. e recommended cushions include any meeting
FHA minimum requirements. All installations must be done with new padding. Any exceptions must be approved
by Phenix.
Phenix recommends that a cushion with no more than 1/2 inch thickness, and no less than 3/8 inch thickness, with
6 pounds per cubic foot of density, or equivalent, be installed under you new carpet.
Berber style carpets require a cushion with 3/8 inch thickness and 8 pounds per cubic foot of density, or equivalent.
Homeowners Responsibilities and Obligations Under Phenix Warranties
To keep your new Phenix carpet performing and looking acceptable, homeowners must do the following to
maintain and protect the validity of the Phenix carpet warranties.
1. Maintain a record of the carpet style(s) purchased, the date of purchase, all applicable invoice(s),
and all warranties that apply to that particular carpet(s).
2. Carpet must be installed in accordance to the guidelines published in the Carpet and Rug
Installation Standard CRI-105.
PHENIX FLOORING
WARRANTY INFORMATION PHENIX FLOORING
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