User manual

10 Troubleshooting
DANGER!
Laser radiation inside
During troubleshooting follow the instructions specied in
Ä
Chapter 2
‘Safety instructions’ on page 8.
Only qualied personnel may carry out service work on the (open)
device.
Suitable laser protection glasses are required for any activities at the
device.
In the following we list a few common problems that may occur during operation.
We give you some suggestions for easy troubleshooting:
Symptom Remedy
The unit does not work, no light, the fan does
not run
1. Check the power connection and main fuse.
2. Check the safety key switch.
No response to the DMX controller 1. If the display shows a ashing number, for example “001”, no DMX signal is
being received. Check the DMX connectors and cables for proper connection.
2. If the display does not ash and there is no response, check the address set‐
tings and DMX polarity.
3. Try using another DMX controller.
4. Check whether the DMX cables run near or parallel to high-voltage cables
that may cause damage or interference to a DMX interface circuit.
No response to the remote control 1. Check the remote control battery.
2. Try using the remote control at a dierent angle to the IR sensor on the
front panel of the device.
Troubleshooting
34
All FX Bar
LED eect