Warranty

DOORS
Stanley Doors Product Limited Lifetime Warranty
This warranty is effective for all Stanley Doors products installed in the United States and Canada.
If your Stanley Doors product (steel or berglass door, patio doors and decorative stained door glass) exhibits
a defect in material or workmanship within the time periods from the date of manufacture as specied below,
we will, at our option, repair, replace or refund the purchase price of the Product or component part. Skilled
labor (where deemed necessary by us) to repair or replace any component is provided for one (1) year from
the date of manufacture.
Owner Single-Family Residence Lifetime Warranty
The product is warranted to the original owner/purchaser of the single fam-
ily residence in which the products are initially installed for as long as the
original owner/purchaser owns and occupies the residence.
Transferability
The warranty is transferable once: In the event the residence is sold or it
is occupied by other than the original owner, the warranty will be ten (10)
years from the date of manufacture.
Special Glazing (including laminate glass units)
The special glazings are warranted (including glass options such as leaded
or decorative glass) for ten (10) years from date of manufacture.
Blinds/Shades integrated inside a glass window
The insulated glass unit (including the seal), the external control mecha-
nism, and the operation of the shade/blind is warranted for ten (10) years
from date of manufacture.
Triple-Glazed Products
The triple-glazed insulated glass is warranted for twenty (20) years.
Spontaneous Glass Breakage
The sealed glass units installed in windows and patio doors (excluding lami-
nated glass, and special glazings) are warranted for spontaneous breakage
for one (1) year from date of manufacture. This includes the free replace-
ment of the glass only. Spontaneous breakage occurs when the glass
develops a crack without sign of impact.
Colored Exterior and Laminated Interior
The factory-applied painted exterior color and factory-applied laminate
interior nishes is warranted that it will not peel, blister, or ake for ten (10)
years. Applied exterior color will not exhibit excessive color change for ten
(10) years.
Notes
This warranty does not extend to discoloration, polish, surface damage, or
alteration caused by the use of natural or chemical solvents or an environ-
mental factor causing such damage.
This warranty does not apply to damage attributable to acts of nature (e.g.
re, hurricane, etc.), civil disorder, building settling, structural failures of
walls or foundations or improper installation, storage, or handling.
How to Get Assistance
Contact the dealer/distributor or contractor from whom you purchased your
product or contact us directly:
We can respond quickly and efciently if you provide the following:
a) Complete product identication (original order/invoice, permanent label,
or the product identication number found on the product),
b) Your contact information,
c) The complete coordinates or where the product is installed and can be
inspected,
d) A complete description of the problem (photographs are helpful).
Maintenance and Cleaning
The surface of the window will over time collect a layer of surface dust.
Normal dusting with a damp cloth will remove the surface dust.
Vinyl: A mild liquid cleaner may be used to clean the vinyl surfaces.
Do not use harsh abrasives on the vinyl surfaces.
Weather Stripping: During the life of the window the weather stripping may
be worn. It should then be replaced to prevent heat loss.
WHAT THIS WARRANTY DOES NOT COVER
Stanley Doors is not liable for:
• The normal wear and tear and natural weathering of surfaces.
• The normal hardware wear and tear, and naturally occurring changes
to hardware nishes (e.g., corrosion or tarnishing).
• Any damage caused by chemicals (e.g. brick wash) or a harsh
environment (e.g., salt spray or airborne pollutants).
• Any product failure due to misuse or abuse. Any damage caused by
failure to provide maintenance, by alteration or modication to the
window. Or any damage resulting or caused beyond the control of
Stanley Doors (e.g. re, ood, earthquake, other acts of nature, and
acts of third parties outside of our reasonable control).
• Any glass breakage, except as specically covered above.
• Slight imperfections or wavy distortions in the glass that does not impair
structural integrity. Note: wavy distortions in the glass (e.g. related to
laminate interlayer or heat strengthening of glass) are not considered
a defect. Slight color variations in glass are not considered a defect.
• Improper installation not in conformance with Stanley Doors installation
instructions; operational problems and problems related to water and/or
air inltration/leaking as a result of improper installation or aws in
building design or construction.
• Damage or poor product performance resulting from installation that
exceeds product design standards and/or certied performance
specications and/or is not in compliance with building codes.
• Product or component performance decline due to aging, inert gas
dissipation, natural processes or failure to provide proper maintenance.
Note: Other than inert gas loss due to seal failure, the migration of an
inert gas, such as argon, is a natural process that occurs over time and
is not a defect.
• Condensation or damage as a result of condensation
(Note: unless due to insulating glass failure, most condensation
problems are related to excessive humidity levels in a structure.
Contact a heating/air conditioning specialist for help).
• Labor and materials for repainting or renishing activities or the removal
or disposal of defective product(s).
Important Legal Information
This Limited Warranty document sets forth our maximum liability for our
products. We shall not be liable for special, indirect, consequential, or
incidental damages. The sole and exclusive remedy with respect to any
and all losses or damages resulting from any cause whatsoever shall be as
specied above.
We make no other warranty or guarantee; either express or implied,
including implied warranties of merchantability and tness for a particular
purpose to the original purchaser or to any subsequent user of the prod-
uct, except as expressly contained herein. In the event state or provincial
law precludes exclusion or limitation of implied warranties, the duration of
any such warranties shall be no longer than, and the time and manner of
presenting any claim thereon shall be the same as, that provided in the
express warranty stated herein. This Limited Warranty document gives you
specic legal rights, and you may have other rights that vary from state/
province to state/province.
No distributor, dealer or representative of Stanley Doors has the authority to
change, modify or expand this warranty. The original purchaser of this Prod-
uct acknowledges that they have read this warranty, understand it and are
bound by its terms and agrees to provide this warranty to the original owner
of the structure into which the Product is installed.
Fading or changing in color of the applied exterior color nish is not a
defect unless it exceeds ve (5) E units; calculated in accordance with ASTM
D2244, paragraph 6.2. Color change shall be measured on an exposed
colored surface that has been cleaned of soils, and the corresponding
values measured on the original or unexposed colored surface. Fading or
color changes may not be uniform if the surfaces are not equally exposed to
the sun and elements. If the above ASTM standards change, the standard in
effect at the time of purchase applies.
As an option to replacement, we may choose to renish the product.
© 2011, Stanley Doors V 2013
The Stanley name and logo are trademarks of Stanley Black & Decker, Inc or its afliates and are used under license by Dusco Doors.