Warranty

4839-4349-4672
Stanley Branded Hardware
Lifespan® Limited Lifetime Warranty
LIMITED WARRANTY
Except as otherwise provided below, Stanley branded hardware products, as sold by Spectrum
Brands, Inc., its subsidiaries and affiliates (“Spectrum Brands”), warrants that all products sold
under the Stanley name and identified with the trademark “Lifespan®” (“Products”) are free from
defects in workmanship and materials under normal use and regular service and maintenance
for a period of the useful life of the building in which originally installed.
The sole and exclusive liability of Spectrum Brands under this warranty or otherwise, shall be
limited to the repair or replacement of any Product or component part which shall prove
defective to the original purchaser from Spectrum Brands. Spectrum Brands will not pay for the
costs or repair performed other than in accordance with this warranty.
WARRANTY CLAIMS
Any Products believed to be defective as covered by this warranty may not be returned without
prior written Returned Materials Authorization (RMA) from Customer Service [phone]
covering specific items and quantities within thirty (30) days from the discovery of the alleged
defect(s). Customer Service will inform the purchaser where to ship said Product(s), shipping
charges prepaid, for examination. In the event such examination reveals a defect covered by
this warranty, Spectrum Brands will, at its sole option, repair or replace the Product, and return it
or its replacement to the purchaser, with charges only for shipping.
GENERAL LIMITATIONS OF WARRANTY
This warranty is subject to the use of the Products in accordance with Spectrum Brands’
standard recommendations for door sizes and frequency of operation and does not cover
defects or damage arising from Acts of God, improper installation, incorrect application, lack of
or improper maintenance, improper storage, shipping and handling, excessive wear and tear,
modification, misuse, abuse, vandalism, accident, unauthorized service, or use with
unauthorized products or parts. This warranty applies only to the functionality of the Products
and does not apply to the Products’ finish.
EXCEPT AS SET FORTH HEREIN, NATIONAL MAKES NO WARRANTIES, EXPRESSED
OR IMPLIED, AND BUYER ACKNOWLEDGES THAT NO REPRESENTATIONS,
WARRANTIES, PROMISES OR STATEMENTS HAVE BEEN MADE BY NATIONAL, WITH
RESPECT TO THIS PRODUCT, OR ANY PART OR PORTION THEREOF. IN ADDITION,
NATIONAL MAKES NO WARRANTY OF MERCHANTABILITY OF THIS PRODUCT OR ANY
PART OR PORTION THEREOF, FOR ANY PURPOSE, NOR ANY WARRANTY WHICH
EXTENDS BEYOND THE DESCRIPTION ON THE FACE HEREOF. NATIONAL SHALL
NOT, IN ANY EVENT, BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL
DAMAGES SUFFERED BY BUYER OR ANYONE CLAIMING BY, THROUGH OR UNDER
BUYER, AS A RESULT OF THE CONDITION OF THIS PRODUCT, OR ANY PART OR
PORTION THEREOF, AND THERE ARE NO ORAL OR WRITTEN UNDERTAKINGS OR
AGREEMENTS OF ANY TYPE PROVIDED BY NATIONAL EXCEPT AS EXPRESSLY SET
FORTH HEREIN. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS OR PROHIBIT THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND
EXCLUSIONS MAY NOT APPLY IN YOUR STATE.