Use and Care Manual

STANLEY is a registered trademark of The Stanley Works or its affiliates and are used under license by GXi Outdoor Power LLC.
No part of this publication can be printed or copied without written permission.
15 of 16 Rev. 1/2011
Models: G2250S & G3250S
Troubleshooting
Symptom: Potential Causes Solution
Engine runs, low speed, bogs
down under load
Remove/Clean spark arrestor Remove, clean and replace.
Over loading generator Disconnect some appliances / devices
Air filter is dirty Clean air filter
Fuel filter is clogged
Contaminates will clog filter, not allowing
fuel to get to engine
Fuel filter is dirty
Check for fuel flow to carburetor by remov-
ing drain screw. Clean or replace fuel filter.
Fuel is contaminated
Drain fuel tank and carburetor. Replace or
clean filter and carburetor float bowl. Fill
tank with clean fuel.
Engine Oil Leak Oil drain plug loose tighten both drain plugs
Debris under oil drain plug gasket
Remove drain plug and debris. Inspect gas-
ket for damage and replace if damaged.
Loose crankcase bolt(s) Tighten crankcase bolts
Valve cover bolt loose Tighten bolt
Oil leaking from shaft Oil seals failed, call customer help line
Fuel leaking out of carburetor Fuel drain screw loose Tighten fuel drain screw
Carburetor float seat not seating Flush with clean fuel
Engine runs, no power to out-
lets
Breaker tripped
Disconnect all loads and press breaker but-
ton to reset.
Disconnected or damaged wiring inside unit Call customer helpline
Faulty extension cord/power strip Use different power strip or extension cord
Breaker or GFCI tripped on extension cord or
power strip
Rest breaker and remove loads from power
strip
Voltage too high/low
Engine speed low or high
Verify frequency reading is 58Hz to 62Hz on
meter. Call customer helpline if frequency is
above 58Hz. See engine speed trouble-
shooting if engine speed is below 58Hz.
Alternator damaged Call customer helpline
Speed screw damaged or bent Call customer helpline