Warranty

To initiate a warranty repair, please contact the Authorized Gibson Pro Audio distributor from
whom you purchased your merchandise, and follow the distributor’s return/warranty policy.
Warranty Service for Merchandise Purchased from an Authorized Gibson Pro Audio Dealer in
the U.S:
In the event of malfunction of your Gibson Pro Audio merchandise, the Dealer or Owner must
call Customer Service @ 1-800-4GIBSON (1-800- 444-2766) and obtain a Return Authorization
number from the customer service agent. No merchandise may be returned to Gibson without
such prior Return Authorization, and the Return Authorization number must be written on the
outside of the shipping package. The Customer Service agent will provide the address and
additional shipping instructions. Owner must ship the merchandise, freight, and insurance pre-
paid to the address provided by the customer service representative. Only Authorized Gibson Pro
Audio Service Centers may perform warranty service and any service performed by unauthorized
persons will void this warranty. Gibson disclaims liability for defects or damage caused by
services performed by unauthorized persons or non-warranty service not performed by Gibson or
an Authorized Gibson Pro Audio Service Center. When contacting Gibson, you must include a
complete written description of the malfunction of the merchandise. If non-warranty work is
required or recommended, a quotation will be issued and must be approved by you before any
non-warranty work is commenced. You should consider quotations obtained for non-warranty
work immediately and advise the Authorized Gibson Pro Audio Service Center or Gibson of
your wishes. You are not required to purchase non-warranty work in order to obtain service on
materials covered by this warranty. Following its inspection of merchandise upon its arrival,
Gibson or the Authorized Gibson Pro Audio Service Center will advise you or your dealer of the
approximate date of completion. The repaired merchandise or part will be returned to you or
your dealer, freight collect insured.
No representative or other person is authorized to assume for Gibson any liability except as
stated in this warranty. This warranty gives you specific rights which vary from state to state or
from country to country.
For further information, write:
Customer Service Dept.,
Gibson Customer Service
309 Plus Park Blvd.
Nashville, TN 37217
Or call:
1-800-4GIBSON
Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the
product, where the product was purchased, or who you purchased the product from. Please
review the warranty carefully, and contact the manufacturer if you have any questions.