User's Manual

6
If the software failed to connect to the reader automatically, you will see a pop up error message:
In case where the software failed to automatically connect the correct com port, you can manually
input the com port to connect to.
1. Go to Settings
2. Go to the “Com” tab
3. Change the value of the “Serial Ports”*
**You can go to Window> Control Panel>Device Manager to check the Com Port number that the
reader is using, please refer to section driver installation section.