Owner's manual

20
95 North Oak Street • Kendallville, IN 46755 • © 2014 Star Water Systems. All rights reserved.
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Little or no
discharge.
1. Pump is not primed. 1. Follow priming instructions (page 17).
2. Suction lift too high or too long. 2. Move pump closer to water source.
Lift should be less than 25 ft. for
shallow well installations and less
than 40 ft. for deep well installations.
3. Hole or air leak in suction line. 3. Repair or replace. Use pipe tape and
pipe sealing compound.
4. Foot valve too small. 4. Match foot valve to piping or install
one size larger foot valve.
5. Foot valve or suction line not
submerged deep enough in water.
5. Submerge lower in water.
6. Voltage switch incorrect. 6. Be sure 115 V or 230 V power supply
matches voltage switch setting on
pump.
7. Casing gasket leaking. 7. Replace.
Pump will not
deliver water
or develop
pressure.
1. Pump is not primed. 1. Follow priming instructions (page 17).
2. Leak in suction line. 2. Repair or replace. Pipe dope all
threads.
3. Discharge line is closed and priming
air has nowhere to go.
3. Open several outlets or faucets
during priming procedure.
4. Foot valve is leaking. 4. Replace foot valve.
5. Foot valve not submerged below
water level.
5. Lower foot valve and reprime.
Pump vibrates
and/or makes
excessive
noise.
1. Mounting plate or foundation not rigid
enough.
1. Reinforce.
2. Foreign material in pump. 2. Disassemble pump and clean.
3. Impeller damaged. 3. Replace.
Pump will not
start or run.
1. Voltage switch incorrect. 1. Be sure 115 V or 230 V power supply
matches voltage switch setting on
motor.
2. Blown fuse or open circuit breaker. 2. Replace fuse or close circuit breaker.
3. Loose or broken wiring. 3. Tighten connections, replace broken
wiring.
4. Stone or foreign object lodged in
impeller.
4. Disassemble pump and remove
foreign object.
5. Thermal overload has opened circuit. 5. Allow unit to cool, restart after reason
for overload has been determined.