Rechargeable Smartphone Compatible and Universal Connectivity Standard Products O P E R AT I O N S M A N U A L Rechargeable BTE (Behind-The-Ear)
Table of Contents Hearing Aid FPO Starkey Hearing Technologies Charger Body and Brain Tracking ����������������������������������������� 19 Directional Settings ������������������������������������������������� 19 Telephone Use ��������������������������������������������������������� 20 FPO Multiflex Tinnitus Technology ���������������������������������������� 22 Fall Alert Introduction ������������������������������������������������������������� 23 Auto Alert ���������������������������������
4 | Push Button Rechargeable BTE Overview Push Button Rechargeable BTE Overview | 5 Features, Controls and Identification Your hearing aid controls include: 1 1. Earhook 2 2. Microphones 3. Push button (user control) 4. Location of left/right side indicator RED is for right ear, BLUE is for left ear Your hearing aid can be identified by: 7 3 5. Location of serial number 6. Location of manufacturer’s name and model name Comfort fit solutions: 7. Standard earmold with tubing 8.
6 | Charger Overview Charger Overview | 7 Features, Controls and Identification 1. Desiccant puck holder 2. Cleaning brush 1 3. Earbud/earmold reservoir 4. Charging ports 5. Hearing Aid Charging LEDs 6. On-board battery LEDs 7.
8 | Preparation Charging Your Hearing Aids Preparation | 9 • Charging occurs with the lid open or closed • Your hearing aids will be completely charged in under 3 ½ hours • It is safe to keep them in the charger after they are fully charged and any time that you are not wearing them FPO • Place your hearing aids in the charger with the earbuds resting inside the case • Your hearing aids will turn off automatically and begin to charge • Note: The LEDs corresponding to each hearing aid: –– Glowing Green =
10 | Preparation Preparation | 11 Insertion and Removal To insert the custom earmold and hearing aid: 1. Hold the custom earmold with your thumb and forefinger on the outer side near the tubing. 2. Tilt your hand slightly forward and gently insert the canal tip of the custom earmold into your ear canal. 1 2 3 4 3. Rotate the custom earmold backward. 4. Softly press the custom earmold into place with your fingertip. 5.
12 | Preparation Preparation | 13 To insert the comfort earbud: Helpful Hints 1. Insert the comfort earbud into your ear canal. 2. Gently wrap the BTE over your ear until it rests securely behind your ear. 3. Place the lock in the concha bowl of your ear. 1 • If an actual allergic reaction occurs, alternative earmold materials are available; contact your hearing professional.
14 | Operation Operation | 15 Power On & Off User Controls ON - The hearing aids will power on automatically after removing them from the charger. There is a delay that allows you time to insert your hearing aid into your ear. Your hearing aid’s user control may have been customized by your hearing professional. Ask your hearing professional how the user control on your hearing aid is set. ON - If the hearing aid is manually powered off, pressing the push button will power it on.
16 | Operation Operation | 17 Assigned User Control Settings Sprinkler Memory Mute Change Multiflex Tinnitus Level Start/Stop Accessory Streaming last volume change, the volume will automatically decrease before it increases.
18 | Operation Operation | 19 Memory Change Multiflex Tinnitus Level Control Your hearing professional may create multiple memories within your hearing aid. These additional memories can be accessed by activating the user control on your hearing aid. Your user control can also adjust the level of your Multiflex Tinnitus stimulus. Please refer to the section labeled Multiflex Tinnitus Technology (page 24) for further information.
20 | Operation Operation | 21 Telephone Use NOTE: Consult with your hearing professional if your Some hearing aids can be customized with features to help you effectively communicate on the telephone. Ask your hearing professional about your telephone solution. Manual Telephone Memory My hearing aids have the following telephone setting(s): Automatic telephone memory. See below. anual telephone memory. See next page. M (Memory # _________________ ).
22 | Multiflex Tinnitus Technology Fall Alert | 23 Up/Down Tinnitus Stimulus Control Introduction If your user control is configured as a dedicated up/ down stimulus control, each time you activate the user control, the stimulus level in your hearing aid always changes in a specific direction (either up or down). For example, a short press and release may increase the stimulus level while a long press and hold may decrease the stimulus level in your hearing aid.
24 | Fall Alert app on your smartphone. An SMS text message will be sent to a maximum of three predefined contacts, notifying them of the alert. The SMS text message will contain a link from which each contact can confirm receipt of the message and view a map, indicating your location. Alert Cancellation An Auto Alert or Manual Alert can be cancelled from either your hearing aid(s) or your smartphone.
26 | Fall Alert Adjustment | 27 Indicators Pairing Your Hearing Aid with an iOS Device Speech indicators will play through your hearing aid(s) when: To adjust your hearing aid with your iOS device, you must pair the two together so they can communicate. Please follow the instructions to pair your iOS device and your hearing aid. • You have successfully initiated a Manual Alert. • A fall has been automatically detected. • At least one contact has confirmed receipt of the alert text message. 1.
28 | Adjustment To access the native iOS hearing aid controls, tripleclick the Home button (On the iPhone 8 or earlier versions. Please consult Apple support for iPhone X, XR or XS) on your iOS device. From this screen you can adjust the volume, select memory or use your iOS device as a remote microphone. Select Start Live Listen to stream the iOS device microphone input directly into your hearing aid. Point the iOS device microphone toward the audio source.
30 | Accessories name does not appear in the “Devices” list within 5-7 seconds, tap Accessibility in the upper left corner, then tap Hearing Devices. 5. Tap the hearing aid name to connect each hearing aid to the device. 6. Pairing is complete. Accessories There are several accessories that allow you to control and maximize the full potential of your hearing aids.
32 | Hearing Aid Care Helpful Hints • Do not take apart your hearing aids or insert the cleaning tools inside them. • When not in use, remove battery completely; place your hearing aid in the storage container and store: –– In a dry, safe place –– Away from direct sunlight and heat to avoid extreme temperatures –– Where you can easily find them –– Safely out of reach from children and pets Charger Care • Keep your charger clean. Heat, moisture and foreign materials can result in poor performance.
34 | Hearing Aid Care Your hearing professional can provide further information on additional maintenance procedures for your hearing aid, if needed. Thin Tubing 1. Unscrew the tubing from the tip of the hearing aid. 2. Thread the cleaner through the tubing, starting at the end just removed from the hearing aid, until it extends from the other end of the tubing. 3. Brush the debris off prior to removing the cleaner. 4. Clean the earbud with a dry cloth or brush. 5.
36 | Hearing Aid Care Hearing Aid Care | 37 BTE Troubleshooting Guide SYMPTOM Not Loud Enough Inconsistent Performance Unclear, Distorted Performance Dead Hearing Aid POSSIBLE CAUSES SOLUTIONS Blocked earmold/ tubing/earbud Clean or replace earmold and/or tubing as needed Hearing change Contact your hearing professional Debris buildup Clean both microphone and earmold with brush Restart required Place in charger until charging begins and then remove-this will power cycle your hearing aids B
38 | Hearing Aid Care Tips for Better Communication | 39 Charger Troubleshooting Guide SYMPTOM POSSIBLE CAUSES Incorrect orientation SOLUTIONS Reposition your hearing aids in the port with the earbud resting in the charger reservoir. Confirm that the charging LED begins to glow. Your hearing professional will recommend an appropriate schedule to help you adapt to your new hearing aid. It will take practice, time and patience for your brain to adapt to the new sounds that your hearing aid provides.
40 | Tips for Better Communication Regulatory Information | 41 For Your Family and Friends Safety Information Your family and friends are also affected by your hearing loss� Request that they: INTENDED USE: An air conduction hearing aid is a wearable sound- • Get your full attention before beginning to speak • Look at you or sit face-to-face in a quiet room • Speak clearly and at a normal rate and level; shouting can actually make understanding more difficult • Rephrase rather than repeat the same wo
42 | Regulatory Information Regulatory Information | 43 Use on Aircrafts Required Hearing Aid Information The optional wireless capabilities that may be featured in your hearing aids can be used on an aircraft as hearing aids are exempt from the rules applied to other personal electronic instruments on an aircraft. The following additional information is provided in compliance with U.S.
44 | Regulatory Information If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial-rental or purchase-option program. Many hearing aid dispensers now offer programs that permit you to wear a hearing aid for a period of time for a nominal fee after which you may decide if you want to purchase the hearing aid. Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician.
46 | Regulatory Information For the Patient A tinnitus therapy instrument is an electronic instrument intended to generate noise of sufficient intensity and bandwidth to treat ringing in the ears. It can also be used as an aid in hearing external sounds and speech. Multiflex Tinnitus Technology is a tool to generate sounds. It is recommended that this tool be used with appropriate counseling and/or in a tinnitus management program to relieve patients suffering from tinnitus.
48 | Regulatory Information The Starkey Hearing Technologies Charger has been tested to, and has passed, the following emissions and immunity tests: • IEC 60601-1-2 radiated and conducted emissions requirements for a Group 1 Class B device as stated in CISPR 11. • Harmonic distortion and voltage fluctuations affecting the power input source as stated in Table 2 of IEC 60601-1-2. • RF radiated immunity at a field level of 10 V/m between 80 MHz and 2.
Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple product(s) identified in the badge, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Apple, the Apple logo, iPhone, iPad, iPod touch, and App Store are trademarks of Apple Inc., registered in the U.S. and other countries.
