Operations Manual

Adjustment | 29 28 | Fall Alert
Indicators
Speech indicators will play through your hearing aid(s)
when:
• You have successfully initiated a Manual Alert�
• A fall has been automatically detected�
• At least one contact has confirmed receipt of the
alert text message�
• You have successfully cancelled an alert via the user
control on the hearing aid�
A tonal indicator will play through your hearing aid(s)
when:
• There has been a communication failure during the
transmission of an alert text message�
• There has been a communication failure during the
cancellation of an alert text message�
WARNING: To reduce Fall Alert communication
failures:
• Your hearing aid(s) need to be powered on, paired
and connected with your smartphone using
Bluetooth
®
technology�
• The mobile device must be powered on, with the
Thrive app open (in the foreground or background)�
The mobile device must have a connection to the
internet (via a cellular network or WiFi)�
Mobile Phone Use
Your hearing aid is designed to work with a
smartphone� When the hearing aid is paired and
powered on, incoming phone calls will route
automatically to your hearing aid� For iPhone 11
devices and newer — using Starkey’s Just Talk feature
— once the call is answered via the phone, you
can then put your phone away and the hearing aid
microphone will pick up your voice for the duration of
the phone call�
*
When your hearing aid is not powered
on, incoming calls route only to your smartphone�
iOS allows you to select a preference for how audio
(call audio and media audio) is routed from your
smartphone to your hearing aids�
Pairing Your Hearing Aid with an iOS Device
To adjust your hearing aid with your iOS device, you
must pair the two together so they can communicate�
Please follow the instructions to pair your iOS device
and your hearing aid�
1� Ensure Bluetooth is enabled on your iOS device�
Within the Settings menu, go to Bluetooth and
toggle to On
�
2� Turn your hearing aids off and back on� This puts
the hearing aids in pairing mode�
* Your iPhone must be within Bluetooth range of your hearing aids.