User's Manual

30
Hearing Instrument Care
Troubleshooting Guide
SYMPTOM POSSIBLE
CAUSES
SOLUTIONS
Not Loud
Enough
Low battery Replace battery
Blocked
earmold/tubing/
earbud
Clean or replace wax
guard as needed
Hearing change
Contact your hearing
professional
Debris buildup
Clean both
microphone and
receiver with brush
Inconsistent
Performance
Low battery Replace battery
Blocked
earmold/tubing/
earbud
Clean or replace wax
guard as needed
Unclear,
Distorted
Performance
Low battery Replace battery
Blocked
earmold/tubing/
earbud
Clean or replace wax
guard as needed
Defective hearing
instrument
Contact your hearing
professional
Dead
Low battery Replace battery
Blocked
earmold/tubing
Clean or replace wax
guard as needed
Crimped tubing
Contact your hearing
professional