Your Destiny hearing system uses the power of nFusion™ Technology which provides vast improvements in feedback cancellation, noise management, environmental detection, sound quality and directional hearing. BTE “If someone makes a decision to get a hearing aid, we don’t want to delay another day, because we know we have a chance to change their lives. You don’t wait to change someone’s life.” O p e r at i o n s M a n u a l Behind-The-Ear — Jerry Ruzicka, President Starkey Laboratories, Inc.
Table of Contents Identification Features, Controls and Identification........................2 Preparation Batteries....................................................................4 Battery Indicator Tones.............................................6 Tamper Resistant Battery Compartment...................7 Insertion and Removal.............................................10 Operation On, Off and Volume Levels.....................................13 Multimemory Settings.................................
Identification Features, Controls and Identification Your hearing system controls include: 1. Earhook 2. Directional microphone 3. Multimemory button 4. Battery compartment (on/off control) 5. Direct audio input contact 6. Side indicator Red is for right ear, blue is for left ear. Your hearing system can be identified by: 7. Location of serial number 8.
Identification 1 2 5 3 6 7 Serial Number 00-000000 8 4
Preparation Batteries Your hearing system uses a size 13 battery as its power source. This battery size can be identified by the orange color code on the packaging. To insert or replace the battery: 1. Use the nail grip on the battery door. 2. Open the battery door gently and remove the old battery. 3. Remove the tab from the new battery. 4. Line up the battery’s plus “+” sign (flat side of the battery) with the “+” on the battery door. 5. Close the battery door.
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Preparation Battery Indicator Tones An indicator will sound when the battery’s voltage is low. You have approximately 20 minutes* to replace the battery. A different tone lasting two seconds will sound just before the battery stops working. * Actual time between low battery indicator and shut down will vary depending on environmental noise levels and brand of battery used.
Preparation Tamper Resistant Battery Compartment To lock the battery door: Use an appropriate tool to slide the recessed switch to the left until it “clicks” and the colored mark is visible. To unlock the battery door: Slide the recessed switch to the right until it “clicks” and the colored mark disappears. Locking the door is not necessary for operation.
Preparation Helpful Hints • NEVER FORCE THE DOOR SHUT; this could result in serious damage; if the door will not close securely, check that the battery is inserted correctly • Do not open the battery door too far or damage is likely to occur • Because of their size, it’s a good idea to change and replace batteries above a table or desk to reduce the risk of dropping the instrument or battery • Dispose of used batteries immediately in the proper waste or recycling container • Because batteries can vary in s
Preparation Warnings Batteries are dangerous if swallowed.
Preparation Insertion and Removal To insert the custom earmold and hearing instrument: 1. Hold the custom earmold with your thumb and forefinger on the outer side near the tubing. 2. Tilt your hand slightly forward and gently insert the canal tip of the custom earmold into your ear canal. 3. Rotate the custom earmold backwards. 4. Softly press the custom earmold into place with your fingertip. 5. Carefully place the BTE behind your ear wrapping the earhook over the top of your ear.
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Preparation Helpful Hints • Minor irritation and inflammation may occur as your ear becomes accustomed to having an object in it; if so, please contact your hearing care professional. • If an actual allergic reaction occurs, alternative earmold materials are available; contact your hearing care professional. • Severe swelling, discharge from the ear, excessive wax, or other unusual conditions warrant immediate consultation with a physician.
Operation On, Off and Volume Levels To turn ON: Insert a battery and completely close the battery door. To turn OFF: Open the battery door until the battery is no longer touching the battery contacts. Some hearing systems have been programmed with a power-on delay, allowing additional time to place the hearing system in your ear before it starts working. Your hearing care professional will check the box below if your hearing system has this feature activated.
Operation Multimemory Settings Your hearing care professional can set up to four hearing programs for you. These additional programs are accessed by pressing the Multimemory button inward. When you press the Multimemory button, you may hear an indicator or a tone series indicating the device has changed to the next program. Your hearing instrument has been setup with the following environments.
Operation Directional Settings Your hearing system has directional microphones to help improve speech understanding in noisy situations.
Operation Telephone Use Your hearing system has a telephone feature that enables you to comfortably use the telephone without removing your hearing instrument or custom earmold. My telephone feature is: Automatic Telephone Response (ATR) Automatic Telecoil (Autocoil) Manual Telecoil (Program #__________ ) Push and Hold Function ATR or Autocoil: Place the telephone handset in a normal position and then shift slightly back.
Operation Manual Telecoil: To use the telephone, push the Multimemory button to access the program containing the Manual Telecoil environment. You will hear an indicator that you are in the telephone program. Place the telephone handset over your ear and slowly move it back to find the best position for listening. When finished, press the Multimemory button as needed to return to the previous setting.
Operation aid immunity to the rating for the cell phone emissions. For example, the sum of a hearing aid rating of 2 (M2/T2) and a telephone rating of 3 (M3/T3) would result in a combined rating of 5. Any combined rating that equals at least 5 would provide “normal use”; a combined rating of 6 or greater would indicate “excellent performance.” The immunity of this hearing aid is at least M2/T2.
Operation To use the DAI: 1. Slide the DAI module onto the BTE battery door until it “clicks” into place. 2. Ensure the gain control is pointing to the thickest part of the shading. 3. Connect the desired electronic sound source to the DAI boot. To remove the DAI, disconnect the electronic sound source and hold both the BTE and DAI between your fingers. Gently snap the two apart. When the DAI module is attached, the hearing instrument’s telephone feature is active and accessed as described on page 16.
Operation Self Check Some hearing systems can run a diagnostic test of their performance. This feature is called Self Check. Your hearing care professional will check the box below if this feature is activated. Your Self Check feature is activated. Your Self Check indicator is a: Speech Indicator (Good, Make Appointment) Tone Indicator To perform the Self Check: 1. Open and close the battery door three times. 2. Place the hearing system in your ear. 3. Listen for the status indicator. 4.
Operation Reminder Some hearing systems have been programmed with a Reminder indicating that it is time to schedule an appointment. Your hearing care professional will check the box below if this feature is activated. Your Reminder feature is activated. Your Reminder indicator is a: Speech Indicator (Make Appointment) Tone Indicator The Reminder will occur automatically. When you hear the Reminder indicator, please contact your hearing care professional.
Operation Summary of Settings Program 1 Environment Directional Setting Normal Off Automatic Manual Program 2 Off Automatic Manual Program 3 Off Automatic Manual Program 4 Off Automatic Manual Low Battery — — Battery End of Life — — Standby — — Push and Hold — — Self Check — — Reminder — — 22
Operation Indicator On Indicator Type Yes No Speech 1 Tone Yes No Speech 2 Tones Tone Series Yes No Speech 3 Tones Tone Series Yes No Speech 4 Tones Tone Series Yes No Speech Tone Series Yes No Speech Sustained Tone Yes No Tone Series Yes No Speech Tone Series Yes No Speech Tone Series Yes No Speech Tone Series 23
Hearing System Care Instrument Care Do your best to keep your hearing instrument clean at all times. Heat, moisture and foreign substances can result in poor performance. • Clean daily over a soft cloth to prevent damage from a fall to a hard surface • Use a cleaning brush or soft cloth to clean debris from around the switches, microphone and battery compartment • Never use water, solvents, cleaning fluids or oil to clean your instrument Earmold Care 1.
Hearing System Care – Never use solvents 2. Slide the custom earmold tubing onto the BTE earhook when completely dry. 1 2 Your hearing care professional can provide further information on additional maintenance procedures for your hearing system if needed.
Hearing System Care • When not in use, remove the batteries completely; place your hearing system in the storage container and store: – In a dry, safe place – Away from direct sunlight or heat to avoid extreme temperatures – Where you can easily find them – Safely out of reach of pets and children • Do not take apart your hearing instruments or insert the cleaning tools inside them 26
Hearing System Care Service and Repair If, for any reason, your hearing system does not operate properly, do NOT attempt to fix it yourself. Not only are you likely to violate any applicable warranties or insurance, you could easily cause further damage. Should your hearing system fail or perform poorly, check the guide on the next page for possible solutions. If problems continue, contact your hearing care professional for advice and assistance.
Hearing System Care Troubleshooting Guide Symptom Possible Causes Solutions Low battery Replace battery Blocked earmold Clean both microphone and receiver with brush Hearing change Contact your hearing care professional Low battery Replace battery Blocked earmold Remove blockage and clean Low battery Replace battery Blocked earmold Remove blockage and clean Defective hearing instrument Contact your hearing care professional Not Loud Enough Inconsistent Performance Unclear, Distorted Per
Hearing System Care Symptom Dead Possible Causes Solutions Low battery Replace battery Blocked earmold Remove blockage and clean Crimped tubing Contact your hearing care professional 29
Tips for Better Communication Your hearing care professional will recommend an appropriate schedule to help you adapt to your new hearing system. It will take practice, time and patience for your brain to adapt to the new sounds that your hearing system provides. Hearing is only part of how we share thoughts, ideas and feelings. Reading lips, facial expressions and gestures can help the learning process and add to what amplification alone may miss.
Tips for Better Communication • Develop realistic expectations of what your hearing instruments can and cannot do • Better hearing with hearing instruments is a learned skill combining desire, practice and patience For Your Family and Friends Your family and friends are also affected by your hearing loss.
FDA Information Required Information The following additional information is provided in compliance with U.S. Food and Drug Administration (FDA) regulations: WARNING TO HEARING AID DISPENSERS.
FDA Information Congratulations! Your new Destiny hearing system uses advanced digital features to provide improved sound quality, speech understanding and listening comfort. Starkey Laboratories, Inc., a global hearing instrument manufacturer, is a worldwide provider of comprehensive digital hearing solutions. Founded in 1967, Starkey operates facilities in more than 25 countries and is a recognized world leader in the design and development of innovative hearing solutions.
