Operation Manual

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• Speaking clearly and at a normal rate. Shouting
or talking directly into the ear can actually make
understanding more difficult.
• Rephrasing rather than repeating the same words
over, as you may find it easier to understand
different words.
• Minimizing
distractions by not
speaking with a full
mouth, covering
their mouth, or with
distractions such as a
television or radio.
COMMUNICATION STRATEGIES
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