BTE (Behind-The-Ear) and mini O p e r at i o n s M a n u a l Behind-The-Ear and mini
Table of Contents Overview Features, Controls and Identification.................................. 2 Preparation Batteries.............................................................................. 4 Battery Indicator Tones....................................................... 6 Tamper Resistant Battery Compartment............................. 6 Insertion and Removal Custom Earmold ................................................................ 8 Instant Fit Earbud or Custom Eartip . .................
Overview Features, Controls and Identification Your hearing instrument controls include: 1. Earhook 2. Microphone 3. Control surface: Volume and/or Memory control 4. Battery compartment (on/off control) 5. Side indicator Red is for right ear, blue is for left ear. 6. Tamper resistant battery compartment lock (13 BTE only) Your hearing instrument can be identified by: 7. Location of serial number 8. Location of manufacturer’s name and model name Comfort Fit Solutions: 9.
Overview 1 2 3 9 7 Serial Number 00-000000 8 10 4 5 11 6 3
Preparation Batteries Your hearing instrument uses a battery as its power source. The battery size can be identified by the orange (13) or brown (312) color code on the packaging. To insert or replace the battery: 1. Use the nail grip on the battery door. 2. Open the battery door gently and remove the old battery. 3. Remove the tab from the new battery. 4. Line up the battery’s plus “+” sign (flat side of the battery) with the battery door “+” sign. 5. Close the battery door.
Preparation 1 2 3 4 5 5
Preparation Battery Indicator Tones An indicator will sound when the battery’s voltage is low. You have approximately 5 minutes* to replace the battery. A tone lasting two seconds will sound just before the battery stops working. * Actual time between low battery indicator and shut down will vary depending on environmental noise levels and brand of battery used. y hearing instrument has a tamper resistant M battery compartment.
Preparation Helpful Hints • NEVER FORCE THE BATTERY DOOR SHUT; this could result in serious damage; if the door will not close securely, check that the battery is inserted correctly • Do not open the battery door too far or damage is likely to occur • Dispose of used batteries immediately in the proper waste or recycling container • Batteries vary in size and performance.
Insertion and Removal Custom Earmold My hearing instrument uses: A Custom Earmold. See below. n Instant Fit Earbud or Custom Eartip. A See page 11. To insert the Custom Earmold and hearing instrument: 1. Hold the Custom Earmold with your thumb and forefinger on the outer side near the tubing. 2. Tilt your hand slightly forward and gently insert the canal tip of the Custom Earmold into your ear canal. 3. Rotate the Custom Earmold backward. 4.
Insertion and Removal 1 2 3 4 5 9
Insertion and Removal Helpful Hints • Minor irritation and inflammation may occur as your ear becomes accustomed to having an object in it; if so, please contact your hearing care professional • If an actual allergic reaction occurs, alternative earmold materials are available; contact your hearing care professional • Severe swelling, discharge from the ear, excessive wax, or other unusual conditions warrant immediate consultation with a physician 10
Insertion and Removal Insertion and Removal of Instant Fit Earbud or Custom Eartip To insert the Instant Fit Earbud or Custom Eartip: 1. Insert the Instant Fit Earbud/Custom Eartip into your ear canal. 2. Gently wrap the BTE over your ear until it rests securely behind your ear. 3. Place the lock in the concha bowl of your ear.
Insertion and Removal To remove the hearing instrument and Instant Fit Earbud: 1. Remove the lock from the concha bowl of your ear. 2. Remove the hearing instrument from behind your ear. 3. Gently grasp the tubing at the opening of the ear canal and pull outward.
Insertion and Removal To remove the hearing instrument and Custom Eartip: 1. Remove the lock from the concha bowl of your ear. 2. Remove the hearing instrument from behind your ear. 3. Gently grasp the tubing at the Custom Eartip and pull outward.
Operation On & Off To turn ON: Insert a battery and completely close the battery door. To turn OFF: Open the battery door until the battery is no longer touching the battery contacts. Some hearing instruments are programmed to have a Power-On delay. Your hearing professional will place a check in the box below if your hearing instruments have this feature. My hearing instrument has a Power-On delay.
Operation My Control Surface is set for: Sweep volume control. See Section A. Touch and Release volume control. See Section B. Automatic volume control. See Section C. Multimemory. See Section D. Sweep volume control and multimemory. See Section E. Section A – Sweep Volume Control Your volume control is a Sweep volume control. To make sounds louder, sweep your A finger from B to A. Each sweep increases the volume one step until you reach the desired volume or the maximum setting.
Operation My hearing aid volume control has 5 positions. My hearing aid volume control has 7 positions. Whether configured as a Sweep or Touch and Release volume control, when you touch the control surface, you may hear a series of tones indicating the device has changed volume.
Operation Section C – Automatic Volume Control Your hearing instruments have been set to a specific volume level by your hearing care professional. If sounds are generally too loud or soft, please contact your hearing professional for advice and adjustment. Section D – Multimemory Your hearing care professional can set up to four hearing memories for you. These additional programs are accessed by touching and releasing anywhere on the control surface.
Operation Directional Settings Your hearing instrument has directional microphones to help improve speech understanding in noisy situations.
Operation Telephone Use Your hearing instrument has a telephone feature that enables you to comfortably use the telephone without removing your hearing instrument or custom earmold. My telephone feature is: Automatic Telephone Response (ATR) Automatic Telecoil (Autocoil) Manual Telecoil (Program #__________ ) ATR or Autocoil: Place the telephone handset in a normal position and then shift it slightly back.
Operation Telecoil and Manual Switching Hearing instruments with a manual telecoil allow you to switch the devices to telephone mode when needed. Manually switched telecoils are activated by choosing the telecoil setting using the control surface. General Telephone Use Some hearing instruments work best by holding the phone close to, but not fully covering your ear. In some instances, if you encounter whistling (feedback), tilt the receiver at an angle until the whistling stops.
Operation DISCLAIMER – Some hearing aid users have reported a buzzing sound in their hearing aids when they are using cell phones, indicating that the cell phone and hearing aid may not be compatible. According to the ANSI C63.19 standard (ANSI C63.
Operation T2 (touch-tone) Function My hearing instrument has T2 capability. Please read the section below. You may use a cell phone, cordless telephone, or corded telephone to adjust your hearing system. The telephone MUST be touch tone and “beep” when the keys are pressed for this function to work. If your telephone does not “beep” when the keys are pressed, consult your telephone operator’s manual or contact your telephone service provider.
Operation Troubleshooting Guide Symptom Hearing instrument not responding to telephone command Hearing instrument responded but won’t respond to later command Possible Causes Solutions Telephone keys not emitting beep tones Consult telephone operator’s manual to enable beep tones T² not unlocked prior to command Press ** and listen for unique T² indicator Telephone too far from hearing system Bring telephone closer to hearing system microphone Incorrect key command Press ** to wake then press 2
Operation Direct Audio Input (DAI) My hearing system is set up for DAI use My hearing system is not set up for DAI use Your hearing system has full direct audio input (DAI) capability. This allows you to connect your hearing system to an electronic sound source such as a wireless FM system, computer audio or an MP3 player. DAI can improve communication and sound quality when reverberation, distance and background noise compete with what you want to hear.
Operation To access, remove the battery with the DAI shoe attached: Hold the BTE and DAI shoe and press the lower part of the DAI shoe, then open the battery door. To remove the DAI shoe: Turn the BTE on the side. Grasp the BTE in one hand and the DAI shoe in the other. Gently bend at the seam between the DAI shoe and the hearing aid. There are many FM systems available to help improve communication in challenging environments. Ask your hearing healthcare professional about personal FM systems.
Operation Summary of Program Settings Environment Program 1 Directional Setting Off Automatic Manual Normal Program 2 Off Automatic Manual Program 3 Off Automatic Manual Program 4 Off Automatic Manual Summary of Feature Settings Indicator On Indicator Type Low Battery Yes No Speech (“Battery”) Tone Series Power On Yes No Tone Series Volume Control Yes No Tone Series Self Check Yes No peech (“Good”/ S ”Make Appointment”) Tone Series Reminder Yes No peech S (“Make Appointment”) To
Operation Indicator On Indicator Type Yes No Speech (“One”) 1 Tone Yes No Speech (“Two”) 2 Tones Tone Series Yes No Speech (“Three”) 3 Tones Tone Series Yes No Speech (“Four”) 4 Tones Tone Series 27
Hearing Instrument Care Instrument Care Do your best to keep your hearing instrument clean at all times. Heat, moisture and foreign substances can result in poor performance. • Use a cleaning brush or soft cloth to clean debris from around the switches, microphone and battery compartment • Never use water, solvents, cleaning fluids or oil to clean your instrument My hearing instrument has: Standard tubing. See page 29. Thin tubing. See page 30.
Hearing Instrument Care Standard Tubing 1. Separate the Custom Earmold from the BTE by gently pulling the tubing away from the earhook. – Use a soft, damp cloth or a cleaning brush to clean debris from the Custom Earmold – Wash the Custom Earmold with warm soapy water – Never use solvents 2. Slide the Custom Earmold tubing onto the BTE earhook when completely dry.
Hearing Instrument Care Thin Tubing 1. Unscrew the tubing from the tip of the hearing instrument. 1 2. Thread the cleaner through the tubing, starting at the end just removed from the hearing instrument, until it extends from the other end of the tubing. 3. Brush the debris off prior to removing the cleaner. 4. Clean the Earbud/Eartip with a dry cloth or brush. 5. If necessary, the Earbud/Eartip may be washed in warm, soapy water. Remove the Earbud/Eartip from the tubing prior to washing.
Hearing Instrument Care Helpful Hints • The control surface on your hearing aid is very sensitive and is designed to work with a clean, dry finger. If your finger is sweaty, gloved or if you just applied lotion, the control surface may not react as well. • If you accidentally touch the control surface with a wet finger and your hearing aid does not react correctly, wipe your finger and the control surface with a dry cloth and try again.
Hearing Instrument Care Helpful Hints (continued) • When not in use, remove the batteries completely; place your hearing instrument in the storage container and store: – In a dry, safe place – Away from direct sunlight or heat to avoid extreme temperatures – Where you can easily find them – Safely out of reach of pets and children Service and Repair If, for any reason, your hearing instrument does not operate properly, do NOT attempt to fix it yourself.
Hearing Instrument Care Troubleshooting Guide Symptom Not Loud Enough Inconsistent Performance Unclear, Distorted Performance Dead Possible Causes Solutions Low battery Replace battery Blocked earmold/tubing/ earbud Remove blockage and clean Hearing change Contact your hearing care professional Debris buildup Clean both microphone and receiver with brush Low battery Replace battery Blocked earmold/tubing/ earbud Remove blockage and clean Low battery Replace battery Blocked earmold/tubi
Tips for Better Communication Your hearing care professional will recommend an appropriate schedule to help you adapt to your new hearing system. It will take practice, time and patience for your brain to adapt to the new sounds that your hearing system provides. Hearing is only part of how we share thoughts, ideas and feelings. Reading lips, facial expressions and gestures can help the learning process and add to what amplification alone may miss.
Tips for Better Communication • Develop realistic expectations of what your hearing instruments can and cannot do • Better hearing with hearing instruments is a learned skill combining desire, practice and patience For Your Family and Friends Your family and friends are also affected by your hearing loss.
FDA Information Required Information The following additional information is provided in compliance with U.S. Food and Drug Administration (FDA) regulations: WARNING TO HEARING AID DISPENSERS.
FDA Information The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear with and without a hearing aid. The hearing aid evaluation will enable the audiologist or dispenser to select and fit a hearing aid to your individual needs. If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial-rental or purchase-option program.
Limited Warranty LIMITED WARRANTY This Limited Warranty provided by Starkey Laboratories, Inc. (“Starkey”), to you, the original purchaser of a Starkey hearing instrument, covers your new hearing instrument when sold by a hearing professional authorized by Starkey. The duration of this Limited Warranty begins when you first take delivery of your hearing instrument from an authorized hearing professional and ends twelve (12) months later (“warranty period”).
Limited Warranty WHAT THIS LIMITED WARRANTY DOES NOT COVER: Batteries; earmolds; accessories; or damage to your hearing instrument caused by misuse or neglect, accident, unauthorized alteration, or failure to provide reasonable and necessary maintenance and cleaning.
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A global hearing technology company headquartered in Eden Prairie, Minnesota, U.S.A. Starkey Laboratories, Inc. 6700 Washington Avenue South Eden Prairie, MN 55344-3476 800.328.8602 www.starkey.com © 2010 Starkey Laboratories, Inc. All Rights Reserved. 84451-000 3/10 BKLT0178-00-EE-ST Rev.
