Operation Manual

25
Hearing System Care
Service and Repair
If, for any reason, your hearing system does not operate
properly, do NOT attempt to fix it yourself. Not only are
you likely to violate any applicable warranties or insurance,
you could easily cause further damage. Should your
hearing system fail or perform poorly, check the guide
below for possible solutions. If problems continue, contact
your hearing care professional for advice and assistance.
Troubleshooting Guide
SYMPTOM POSSIBLE CAUSES SOLUTIONS
Not Loud Enough
Low battery Replace battery
Wax or debris in
the microphone or
receiver
Clean both microphone
and receiver with brush
Change wax prevention
system
Hearing change Contact your hearing
care professional
Inconsistent
Performance
Low battery Replace battery
Unclear, Distorted
Performance
Low battery Replace battery
Defective hearing
instrument
Contact your hearing
care professional
Dead
Low battery Replace battery
Wax or debris in
the microphone or
receiver
Clean both microphone
and receiver with
brush. Change wax
prevention system.