WIRELESS Custom Product Family ITE (In-The-Ear) | ITC (In-The-Canal) | CIC (Completely-In-Canal) OPERATIONS MANUAL
Table of Contents Overview ITE Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 ITC Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 CIC Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Preparation Batteries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Battery Indicators. . . . . . . .
Overview My hearing instrument is a/an: I TE (In-The-Ear) see page 4. I TC (In-The-Canal) see page 5. C IC (Completely-In-Canal) see page 6.
ITE Overview Features, Controls and Identification Your hearing system controls include: 1. Microphone opening(s) 2. Battery compartment (on/off control) 3. Vent (optional) 4. Sound outlet (receiver) and wax protection system Your hearing system can be identified by: 5.
ITC Overview Features, Controls and Identification Your hearing system controls include: 1. Microphone opening(s) 2. Battery compartment (on/off control) 3. Vent (optional) 4. Sound outlet (receiver) and wax protection system Your hearing system can be identified by: 5.
CIC Overview Features, Controls and Identification Your hearing system controls include: 1. Multifunction button (optional) 2. Microphone opening 3. Sound outlet (receiver) and wax protection system 4. Battery compartment (on/off control) 5. Removal handle 6. Vent (optional) Your hearing system can be identified by: 7.
Preparation Batteries Your hearing system uses a battery as its power source. This battery size can be identified by the orange (13), brown (312), or yellow (10) color code on the packaging. My hearing instrument uses a: 1 3 battery (ITE) – Orange 3 12 battery (ITC) – Brown 1 0 battery (CIC) – Yellow To insert or replace the battery: 1. Use the nail grip on the battery door. 2. Open the battery door gently and remove the old battery. 3. Remove the tab from the new battery. 4.
Preparation 1 2 3 4 5 8
Preparation Battery Indicators An indicator will sound when the battery voltage is low. You have approximately 5 minutes* to replace the battery. An indicator will sound just before the battery stops working. * Actual time between low battery indicator and shut down will vary depending on environmental noise levels and brand of battery used.
Preparation Warnings Batteries are dangerous if swallowed. To help prevent the accidental ingestion of batteries: Keep out of reach of children and pets Check your medications before taking them – batteries have been mistaken for pills ever put batteries in your mouth, as they can N easily be swallowed ational Button Battery Ingestion Hotline: N 202-625-3333 Insertion and Removal To insert the hearing instrument: 1. Hold the instrument with your thumb and forefinger on the outer edges of the case. 2.
Preparation To remove the hearing instrument: Grasp the instrument with your thumb and forefinger; gently rotate it as you pull outward. Devices with removal handle: grasp removal handle and gently remove from ear.
Operation On & Off To turn ON: Insert a battery and completely close the battery door. To turn OFF: Open the battery door until the battery is no longer touching the battery contacts. Your instrument has a Power‑On delay and may require a few seconds to power on. You may hear a tone series indicating that your device is fully powered on.
Operation Volume Control My hearing instrument volume is set automatically. See below. My hearing instrument uses the multifunction button for volume control. See below. My hearing instrument has a rotary volume control. See page 14. Automatic Volume Control Your hearing system has been set to a specific volume level by your hearing care professional. If sounds are generally too loud or too soft, please contact your hearing care professional for advice and adjustment.
Operation Rotary Volume Control Use your fingertip to rotate the volume control. 1. To make sounds louder, continue to rotate the control forward, toward your face. 2. To make sounds softer, use your fingertip to rotate the control toward the back of your head.
Operation Multimemory My multifunction button is set for multimemory. Please read the section below. Your hearing care professional can set up to four hearing programs for you. These additional programs are accessed by pressing the multifunction button inward. When you press the multifunction button, you may hear an indicator or a tone series indicating the device has changed to the next program. Ask your hearing care professional about your specific hearing programs.
Operation Directional Settings Your hearing system may have a directional microphone to help improve speech understanding in noisy situations. Ask your hearing care professional about your particular directional settings. Telephone Use Your hearing instruments are equipped with tools to help you effectively communicate on the telephone. Ask your hearing professional about your telephone solution. My hearing instruments have the following telephone setting(s): Automatic Telephone. See below.
Operation Telecoil and Manual Switching Hearing instruments with a manual telecoil allow you to switch the devices to telephone mode when needed. Manually switched telecoils are activated by choosing the telecoil setting using the Multifunction button. General Telephone Use Some hearing instruments work best by holding the phone close to, but not fully covering your ear. In some instances, if you encounter whistling (feedback), tilt the receiver at an angle until the whistling stops.
Operation DISCLAIMER – Some hearing aid users have reported a buzzing sound in their hearing aids when they are using cell phones, indicating that the cell phone and hearing aid may not be compatible. According to the ANSI C63.19 standard (ANSI C63.
Accessories Wireless Accessories There are several wireless accessories that allow you to control and maximize the full potential of your hearing system. These include a remote control as well as wireless connection to your cell phone and entertainment system. Consult with your hearing professional to determine which accessories may be best for you.
Hearing System Care Instrument Care Do your best to keep your hearing instrument clean at all times. Heat, moisture and foreign substances can result in poor performance.
Hearing System Care Service and Repair If, for any reason, your hearing system does not operate properly, do NOT attempt to fix it yourself. Not only are you likely to violate any applicable warranties or insurance, you could easily cause further damage. Should your hearing system fail or perform poorly, check the guide below for possible solutions. If problems continue, contact your hearing care professional for advice and assistance.
Tips for Better Communication Your hearing care professional will recommend an appropriate schedule to help you adapt to your new hearing system. It will take practice, time and patience for your brain to adapt to the new sounds that your hearing system provides. Hearing is only part of how we share thoughts, ideas and feelings. Reading lips, facial expressions and gestures can help the learning process and add to what amplification alone may miss.
Tips for Better Communication • Let others know what you need; keep in mind that people cannot “see” your hearing loss • Develop realistic expectations of what your hearing instruments can and cannot do • Better hearing with hearing instruments is a learned skill combining desire, practice and patience For Your Family and Friends Your family and friends are also affected by your hearing loss.
Safety Information Safety Information Your hearing instruments are designed to comply with the most stringent Standards of International Electromagnetic Compatibility. However, it is still possible that you may experience interference caused by power line disturbances, airport metal detectors, electromagnetic fields from other medical devices, radio signals and electrostatic discharges.
Safety Information Your hearing instruments should be stored within the temperature and humidity ranges of -40oC (-40o F) to +60oC (140o F) and 10%-95% rH. Your hearing instruments are designed to operate beyond the range of temperatures comfortable to you, from very cold up to 50oC (122oF). Use on Aircrafts The wireless capabilities featured in your hearing instruments should not be used on an aircraft unless specifically permitted by the flight personnel.
FDA Information Required Information The following additional information is provided in compliance with U.S. Food and Drug Administration (FDA) regulations: WARNING TO HEARING AID DISPENSERS.
FDA Information The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear with and without a hearing aid. The hearing aid evaluation will enable the audiologist or dispenser to select and fit a hearing aid to your individual needs. If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial-rental or purchase-option program.
FCC Information Regulatory Notices FCC ID: EOA-IRIS-HA IC: 6903A-IRISHA FCC Notice This device complies with part 15 of the FCC rules and with RSS-210. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
LIMITED WARRANTY LIMITED WARRANTY: This Limited Warranty provided by Starkey, to you, the original purchaser of a Starkey hearing instrument, covers your new hearing instrument when sold by a hearing professional authorized by Starkey.
LIMITED WARRANTY WHAT THIS LIMITED WARRANTY DOES NOT COVER: Batteries, earmolds, accessories, or damage to your hearing instrument caused by misuse or neglect, accident, unauthorized alteration, or failure to provide reasonable and necessary maintenance and cleaning.
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