Custom Products ITE (In-The-Ear), ITC (In-The-Canal), CIC (Completely-In-Canal), IIC (Invisible-In-The-Canal) O P E RAT I O N S M A N UA L
Table of Contents Overview ITE Overview ITC Overview CIC Overview IIC Overview Preparation Batteries/Battery Indicators Insertion and Removal Operation On & Off Volume Control Multimemory Directional Settings Telephone Use Accessories Wireless Accessories Hearing System Care Instrument Care Hear Clear Service and Repair Troubleshooting Guide 27 29 32 33 Tips for Better Communication 34 Safety Information 36 FDA Information 38 FCC Information 41 4 6 8 10 12 1
Overview My hearing instrument is a/an: ITE (In-The-Ear) see page 4. ITC (In-The-Canal) see page 6. CIC (Completely-In-Canal) see page 8. IIC (Invisible-In-The-Canal) see page 10.
ITE Overview Features, Controls and Identification Your hearing system controls include: 1. Microphone opening(s) 2. Battery compartment (on/off control) 3. Vent (optional) 4. Sound outlet (receiver) and wax protection system Your hearing system can be identified by: 5.
ITE Overview 1 2 3 00-00000000 4 5 Dual Control (Optional) Multifunction Button (Optional) Volume Control (Optional) ITE Battery Size: 13 5
ITC Overview Features, Controls and Identification Your hearing system controls include: 1. Microphone opening(s) 2. Battery compartment (on/off control) 3. Vent (optional) 4. Sound outlet (receiver) and wax protection system Your hearing system can be identified by: 5.
ITC Overview 3 2 5 1 00-00000000 4 Dual Control (Optional) Multifunction Button (Optional) Volume Control (Optional) ITC Battery Size: 312 7
CIC Overview Features, Controls and Identification Your hearing system controls include: 1. Multifunction button (optional) 2. Microphone opening 3. Sound outlet (receiver) and wax protection system 4. Battery compartment (on/off control) 5. Removal handle 6. Vent (optional) Your hearing system can be identified by: 7.
CIC Overview 1 2 3 4 5 7 6 00-0000000 0 CIC Battery Size: 10 9
IIC Overview Features, Controls and Identification Your hearing system controls include: 1. Microphone opening 2. Sound outlet (receiver) 3. Battery compartment (on/off control) 4. Removal handle 5. Vent (optional) Your hearing system can be identified by the white R for the right ear and L for the left ear and the serial number: 6.
IIC Overview 6 1 3 2 5 4 6 1 2 3 5 4 IIC Battery Size: 10 11
Preparation Batteries Your hearing system uses a battery as its power source. This battery size can be identified by the orange (13), brown (312) or yellow (10) color code on the packaging. To insert or replace the battery: 1. Use the nail grip on the battery door. 2. Open the battery door gently and remove the old battery. 3. Remove the tab from the new battery. 4. Line up the battery’s “+” sign (flat side of the battery) with the “+” on the battery door. 5. Close the battery door.
Preparation 1 2 3 4 5 13
Preparation Helpful Hints 14 • NEVER FORCE THE BATTERY DOOR SHUT; this could result in serious damage; if the door will not close securely, check that the battery is inserted correctly. • Do not open the battery door too far or damage is likely to occur. • Because of their size, it’s a good idea to change and replace batteries above a table or desk to reduce the risk of dropping the instrument or battery. • Dispose of used batteries immediately in the proper waste or recycling container.
Preparation ARNINGS Batteries are dangerous if swallowed.
Preparation Insertion and Removal To insert the hearing instrument: 1. Hold the instrument with your thumb and forefinger on the outer edges of the case. 2. Tilt your hand slightly forward and gently insert the canal tip of the instrument into your ear canal and rotate the instrument backward. Softly press the instrument into place with your fingertip.
Preparation To remove the hearing instrument: Grasp the instrument with your thumb and forefinger; gently rotate it as you pull outward. Devices with removal handle: grasp removal handle and gently remove from ear. Helpful Hints • Minor irritation and inflammation may occur as your ear becomes accustomed to having an object in it; if so, please contact your hearing care professional. • If an actual allergic reaction occurs, alternative materials are available; contact your hearing care professional.
Operation On & Off To turn on: Insert a battery and completely close the battery door. To turn off: Open the battery door until the battery is no longer touching the battery contacts. Your instrument has a power‑on delay which may require a few seconds. You may hear a tone series indicating that your device is powered on.
Operation Volume Control My hearing instrument volume is set automatically. See below. My hearing instrument uses the multifunction button for volume control. See below. My hearing instrument has a rotary volume control. See next page. Automatic Volume Control Your hearing system has been set to a specific volume level by your hearing care professional. If sounds are generally too loud or too soft, please contact your hearing care professional for advice and adjustment.
Operation Volume Level Tone Level 5 (More volume) Five beeps plus tone Level 4 Level 3 (Power on volume level) Level 2 Level 1 (Less volume) Four beeps Three beeps Two beeps One beep plus tone Rotary Volume Control Use your fingertip to rotate the volume control. 1. To make sounds louder, continue to rotate the control forward, toward your face. 2. To make sounds softer, use your fingertip to rotate the control toward the back of your head.
Operation Ask your hearing care professional if this setting would benefit you. 1. Increase Volume Volume Level (Maximum) Level 3 (Power on volume level) (Minimum) 2.
Operation My multifunction button is set for multimemory. Please read the section below. Multimemory Your hearing care professional can set up to four hearing programs for you. These additional programs are accessed by pressing the multifunction button inward. When you press the multifunction button, you may hear an indicator or a tone series indicating the device has changed to the next program. Ask your hearing care professional about your specific hearing programs.
Operation Directional Settings Your hearing system may have a directional microphone to help improve speech understanding in noisy situations. Ask your hearing care professional about your particular directional settings. Telephone Use Your hearing instruments are equipped with tools to help you effectively communicate on the telephone. Ask your hearing professional about your telephone solution. My hearing instruments have the following telephone setting(s): Automatic Telephone.
Operation Automatic Telephone and Automatic Telecoil These options activate the telephone response automatically when used with a hearing aid compatible telephone. To use, place the telephone receiver on your ear as you normally would and the hearing instrument will select the telephone setting. It might be necessary to move the telephone receiver slightly to find the best reception. Once the telephone is removed from the ear, the hearing instrument will switch back to the normal listening mode.
Operation Manually switched telecoils are activated by choosing the telecoil setting using the Multifunction button. General Telephone Use Some hearing instruments work best by holding the phone close to, but not fully covering your ear. In some instances, if you encounter whistling (feedback), tilt the receiver at an angle until the whistling stops. Additionally, the hearing instrument in the nonphone ear (ear opposite the phone) may switch to a telephone setting to reduce background sounds.
Accessories Wireless Accessories* There are several wireless accessories that allow you to control and maximize the full potential of your hearing system. These include a remote control as well as wireless connection to your entertainment system. Consult with your hearing professional to determine which accessories may be best for you. * Wireless accessories are only compatible with hearing aids that have wireless technology.
Hearing System Care Instrument Care Do your best to keep your hearing instrument clean at all times. Heat, moisture and foreign substances can result in poor performance. • Clean daily over a soft cloth to prevent damage from a fall to a hard surface. • Use a cleaning brush to clean debris from around the microphone, receiver and battery compartment. • Never use water, solvents, cleaning fluids or oil to clean your instrument.
Hearing System Care Helpful Hints • When not wearing your hearing instruments, open the battery door to allow any moisture to evaporate. • When not in use, remove the batteries completely; place your hearing system in the storage container and store: – In a dry, safe place – Away from direct sunlight or heat to avoid extreme temperatures – Where you can easily find them – Safely out of reach of pets and children • Do not take apart your hearing instruments or insert the cleaning tools inside them.
Hearing System Care Hear Clear™ Receiver Wax Guards Wax Guard The Hear Clear exclusive earwax protection system uses disposable wax guards. The innovative wax guards prevent earwax accumulation in the hearing aid receiver. Custom Microphone Covers The custom microphone cover protects the microphone from wax and debris. Your hearing care professional will instruct you on maintenance of the microphone cover. There are two sizes of custom microphone covers: one is small and one is large.
Hearing System Care Small Custom Microphone Cover – Small PKGS2603-01-EE-XX 81060-007 2/13 Rev. B © 2013 All Rights Reserved.
Hearing System Care Large Custom Microphone Cover – Large PKGS2605-01-EE-XX 81071-007 2/13 Rev. B © 2013 All Rights Reserved.
Hearing System Care Service and Repair If, for any reason, your hearing system does not operate properly, do NOT attempt to fix it yourself. Not only are you likely to violate any applicable warranties or insurance, you could easily cause further damage. Should your hearing system fail or perform poorly, check the guide below for possible solutions. If problems continue, contact your hearing care professional for advice and assistance.
Hearing System Care Troubleshooting Guide SYMPTOM Not Loud Enough Inconsistent Performance Unclear, Distorted Performance Dead POSSIBLE CAUSES SOLUTIONS Low battery Replace battery Wax or debris in the microphone or receiver Clean both microphone and receiver with brush Change wax prevention system Hearing change Contact your hearing care professional Low battery Replace battery Low battery Replace battery Defective hearing instrument Contact your hearing care professional Low battery Rep
Tips for Better Communication Your hearing care professional will recommend an appropriate schedule to help you adapt to your new hearing system. It will take practice, time and patience for your brain to adapt to the new sounds that your hearing system provides. Hearing is only part of how we share thoughts, ideas and feelings. Reading lips, facial expressions and gestures can help the learning process and add to what amplification alone may miss.
Tips for Better Communication in mind that people cannot “see” your hearing loss • Develop realistic expectations of what your hearing instruments can and cannot do • Better hearing with hearing instruments is a learned skill combining desire, practice and patience For Your Family and Friends Your family and friends are also affected by your hearing loss.
Safety Information Safety Information INTENDED USE: An air conduction hearing aid is a wearable sound-amplifying device intended to compensate for impaired hearing. Hearing aids are available in multiple gain/output levels appropriate to treat hearing losses ranging from mild to profound. Your hearing instruments are designed to comply with the most stringent Standards of International Electromagnetic Compatibility.
Safety Information Your hearing instruments are designed to operate beyond the range of temperatures comfortable to you, from very cold up to 50oC (122oF). Use on Aircraft* The optional wireless capabilities that may be featured in your hearing instruments should not be used on an aircraft unless specifically permitted by the flight personnel. Your hearing care professional can enable a special program that allows your hearing aids to work without wireless functionality.
FDA Information Required Information The following additional information is provided in compliance with U.S. Food and Drug Administration (FDA) regulations: WARNING TO HEARING AID DISPENSERS.
FDA Information IMPORTANT NOTICE FOR PROSPECTIVE HEARING AID USERS. Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists, or otorhynolaryngologists.
FDA Information Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician. Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician. The exercise of such a waiver is not in your best health interest and its use is strongly discouraged.
FCC Information REGULATORY NOTICES FCC ID: EOA-IRIS-HA IC: 6903A-IRISHA FCC NOTICE This device complies with part 15 of the FCC rules and with RSS-210. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
FCC Information Starkey Hearing Technologies 6700 Washington Ave. South Eden Prairie, MN 55344 USA Wm. F.
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0086 © 2014 Starkey Hearing Technologies. All Rights Reserved.
