RIC (Receiver-In-Canal) O P E RAT I O N S M A N UA L
Select Hearing Instrument Size 10 Battery - Yellow Size 312 Battery - Brown Size 312 Battery - Brown Size 312 Battery - Brown Size 312 Battery - Brown Size 13 Battery - Orange Select Instrument Controls Automatic Volume Control p. 21 Adjustable Volume Control p. 22-24 Multimemory p. 24 Combined Volume and Multimemory Control p.
Table of Contents Overview RIC 10 Overview 4 Micro RIC 312 Overview 6 RIC 312 Overview 8 RIC 13 Overview 12 Preparation Batteries/Battery Indicators 14-15 Tamper Resistant Battery Compartment 16 Insertion and Removal 18 Operation On & Off Volume Control/Volume Settings Multimemory Telephone Use Manual Switching Direct Audio Input (DAI) Multiflex Tinnitus Accessories Wireless Accessories Hearing System Care Instrument Care/Hear Clear Service and Repair Troubleshooting Guide
RIC 10 Overview Features, Controls and Identification Your hearing system controls include: 1. Hearing Instrument 2. Cable 3. Receiver 4. Microphones 5. Control Surface Switch 6. Battery Compartment (on/off control), Location of serial number, Location of left/right side device indicator 7. Retention Lock 8. Location of manufacturer’s name and model name 9. Location of left/right side receiver indicator 10. Instant Fit Earbud 11. Custom Earmold (optional) 12.
RIC 10 Overview 4 2 8 3 1 6 10 5 7 11 9 12 5
Micro RIC 312 Overview Features, Controls and Identification Your hearing system controls include: 1. Hearing Instrument 2. Cable 3. Receiver 4. Microphones* 5. Push Button Switch or Rotary Volume Control 6. Battery Compartment (on/off control), Location of serial number, Location of left/right side device indicator 7. Retention Lock 8. Location of manufacturer’s name and model name 9. Location of left/right side receiver indicator 10. Instant Fit Earbud 11. Custom Earmold (optional) 12.
Micro RIC 312 Overview IMPORTANT NOTE: The micro RIC 312 includes a Multiflex Tinnitus Technology feature that can be enabled. Multiflex Tinnitus is turned ON in my hearing system. See page 30.
RIC 312 Overview Features, Controls and Identification Your hearing system controls include: 1. Hearing Instrument 2. Cable 3. Receiver 4. Microphones 5. Rocker Switch 6. Battery Compartment (on/off control), Location of serial number, Location of left/right side device indicator 7. Retention Lock 8. Location of manufacturer’s name and model name 9. Location of left/right side receiver indicator 10. Instant Fit Earbud 11. Custom Earmold (optional) 12.
RIC 312 Overview 2 4 8 1 3 10 5 11 6 7 9 12 9
RIC 312 Overview Features, Controls and Identification Your hearing system controls include: 1. Hearing Instrument 2. Cable 3. Receiver 4. Microphones 5. Push Button Switch 6. Battery Compartment (on/off control), Location of serial number 7. Retention Lock 8. Location of manufacturer’s name and model name 9. Location of left/right side receiver indicator 10. Instant Fit Earbud 11. Custom Earmold (optional) 12.
RIC 312 Overview 2 4 1 8 3 5 11 10 6 7 9 12 11
RIC 13 Overview Features, Controls and Identification Your hearing system controls include: 1. Hearing Instrument 2. Cable 3. Receiver 4. Microphones 5. Push Button Switch 6. Battery Compartment (on/off control), Location of serial number 7. Retention Lock 8. Location of manufacturer’s name and model name 9. Location of left/right side receiver indicator 10. Instant Fit Earbud 11. Location of left/right side device indicator 12. Custom Earmold (optional) 13.
RIC 13 Overview 4 2 1 8 11 3 10 5 6 7 11 9 12 13
Preparation Batteries Your hearing system uses a battery as its power source. This battery size can be identified by the orange (13), brown (312), or yellow (10) color code on the packaging. To insert or replace the battery: 1. Use the nail grip on the battery door. 2. Open the battery door gently and remove the old battery. 3. Remove the tab from the new battery. 4. Line up the battery’s “+” sign (flat side of the battery) with the “+” on the battery door. 5. Close the battery door.
Preparation 1 2 3 4 5 15
Preparation My hearing instrument has a tamper resistant battery compartment. See below. Tamper Resistant Battery Compartment To lock the battery door: Use an appropriate tool to slide the recessed switch to the left until it “clicks” and the colored mark is visible. To unlock the battery door: Slide the recessed switch to the right until it “clicks” and the colored mark disappears. Locking the door is not required for operation.
Preparation Helpful Hints • NEVER FORCE THE BATTERY DOOR SHUT; this could result in serious damage; if the door will not close securely, check that the battery is inserted correctly. • Do not open the battery door too far or damage is likely to occur. • Dispose of used batteries immediately in the proper waste or recycling container. • Batteries vary in size and performance.
Preparation Insertion and Removal To insert the earbud or earmold: 1. Hold the cable at the bend in front of the receiver with your thumb and forefinger. Gently insert the receiver into your ear canal (fig. 1). 2. Wrap the hearing instrument over the top of your ear, carefully placing it behind your ear (fig. 2). 3. Place the retention lock inside the bowl of your ear (fig. 3). To remove the earbud or earmold: 1. Remove the retention lock from the bowl of your ear. 2.
Preparation Figure 1 Figure 2 Figure 3 Figure 4 19
Preparation Helpful Hints 20 • Minor irritation and inflammation may occur as your ear becomes accustomed to having an object in it; if so, please contact your hearing care professional. • If an actual allergic reaction occurs, alternative earmold materials are available; contact your hearing care professional. • Severe swelling, discharge from the ear, excessive wax or other unusual conditions warrant immediate consultation with a physician.
Operation On & Off To turn ON: I nsert a battery and completely close the battery door. To turn OFF: Open the battery door until the battery is no longer touching the battery contacts. Your instrument has a Power-On delay and may require a few seconds to power on. You may hear a tone series indicating that your device is fully powered on. Volume Control Automatic Volume Control Your hearing system has been set to a specific volume level by your hearing care professional.
Operation Adjustable Volume Control Push Button/Control Surface Volume Control Your hearing system uses the control surface/push button to control volume. To change volume, press then release the control surface/push button. Rocker Switch Volume Control Your hearing system uses the rocker switch to control volume. To increase volume, press then release the top part of the switch. To decrease volume, press then release the bottom part of the switch.
Operation Rotary Volume Control Your hearing system uses a rotary volume control to adjust volume. Turn the wheel up (higher number) to increase volume. Turn the wheel down (lower number) to decrease volume. Volume Settings Some hearing systems can be set for the Right device to increase the volume and the Left device to decrease the volume. Ask your hearing care professional if this setting would benefit you.
Operation Rotary Volume Control Volume Level Tone Optimal volume setting One beep Multimemory Your hearing care professional may be able to set up to four hearing programs for you. These additional programs are accessed by pressing the control surface/push button/ rocker switch. When you press the control surface/push button/rocker switch, you may hear an alert indicating the device has changed to the next program. Ask your hearing professional about your specific hearing programs.
Operation programs, press and hold the switch. The hearing aid will cycle through the programs and present indicators. Release the switch when you are at the desired program. Telephone Use Some hearing instruments are equipped with tools to help you effectively communicate on the telephone. Ask your hearing professional about your telephone solution. My hearing instruments have the following telephone setting(s): Automatic Telephone. See next page. Automatic Telecoil. See next page.
Operation Automatic Telephone and Automatic Telecoil These options activate the telephone response automatically when used with a hearing aid compatible telephone. To use, place the telephone receiver on your ear as you normally would and the hearing instrument will select the telephone setting. It might be necessary to move the telephone receiver slightly to find the best reception. Once the telephone is removed from the ear, the hearing instrument will switch back to the normal listening mode.
Operation General Telephone Use Some hearing instruments work best by holding the phone close to, but not fully covering your ear. In some instances, if you encounter whistling (feedback), tilt the receiver at an angle until the whistling stops. Additionally, the hearing instrument in the non-phone ear (ear opposite the phone) may switch to a telephone setting to reduce background sounds. Your hearing professional can provide instructions and techniques for your specific needs.
Operation Direct Audio Input (DAI) My hearing system is set up for DAI use. y hearing system is not set up for DAI use. M See page 32. Your hearing system has full direct audio input (DAI) capability. This allows you to connect your hearing system to an electronic sound source such as a wireless FM system, computer audio or an MP3 player. DAI can improve communication and sound quality when reverberation, distance and background noise compete with what you want to hear.
Operation To access the battery with the DAI shoe attached: Hold the RIC and DAI shoe and press the lower part of the DAI shoe, then open the battery door. To remove the DAI shoe: Turn the RIC on the side. Grasp the RIC in one hand and the DAI shoe in the other. Gently bend at the seam between the DAI shoe and the hearing aid. There are many FM systems available to help improve communication in challenging environments. Ask your hearing care professional about personal FM systems.
Multiflex Tinnitus Technology Operation Introduction Multiflex Tinnitus Technology can be used as a part of a tinnitus treatment program. Multiflex Tinnitus Technology plays a white noise through the hearing aid. The tinnitus stimulus is programmed according to your hearing loss, and your hearing care professional can adjust the settings of the tinnitus stimulus to meet your needs. My hearing instrument uses the switch for tinnitus stimulus control. See next page.
Multiflex Tinnitus Technology Operation Tinnitus Stimulus Control Your hearing system uses the multifunction switch to control the tinnitus stimulus. Press then release the switch until the desired level is reached. Each press/release changes the volume one increment. Combined Volume or Multimemory and Tinnitus Stimulus Control If your hearing system is set up to adjust volume and tinnitus stimulus, adjust volume by pressing then releasing the switch until the desired volume level is reached.
Accessories Wireless Accessories* There are several wireless accessories that allow you to control and maximize the full potential of your hearing system. These include a remote control as well as wireless connection to your cell phone and entertainment system. Consult with your hearing professional to determine if your hearing aids have wireless capabilities and which accessories may be best for you. * Wireless accessories are only compatible with hearing aids that have wireless technology.
Hearing System Care Instrument Care Do your best to keep your hearing instrument clean at all times. Heat, moisture and foreign substances can result in poor performance. • Use a cleaning brush or soft cloth to clean debris from around the switches, microphone and battery compartment; inspect the receiver, earbud or eartip and wax guard regularly. • Never use water, solvents, cleaning fluids or oil to clean your instrument.
Hearing System Care Hear Clear™ Receiver Wax Guards The Hear Clear exclusive earwax protection system uses disposable wax guards. The innovative wax guards prevent earwax accumulation in the hearing aid receiver. Helpful Hints • When not wearing your hearing open the battery door to allow ard (Waxsystem, Spring) any moisture to evaporate.
Hearing System Care – Where you can easily find them – Safely out of reach from pets and children • Do not take apart your hearing instruments or insert the cleaning tools inside them. Service and Repair If, for any reason, your hearing system does not operate properly, do NOT attempt to fix it yourself. Not only are you likely to violate any applicable warranties or insurance, you could easily cause further damage.
Hearing System Care Troubleshooting Guide SYMPTOM Not Loud Enough POSSIBLE CAUSES SOLUTIONS Low battery Replace battery Blocked earmold/tubing/ earbud Clean or replace wax guard as needed Hearing change Debris buildup Inconsistent Performance Unclear, Distorted Performance Dead 36 Contact your hearing care professional Clean both microphone and receiver with brush Low battery Replace battery Blocked earmold/tubing/ earbud Clean or replace wax guard as needed Low battery Replace battery B
Tips for Better Communication Your hearing care professional will recommend an appropriate schedule to help you adapt to your new hearing system. It will take practice, time and patience for your brain to adapt to the new sounds that your hearing system provides. Hearing is only part of how we share thoughts, ideas and feelings. Reading lips, facial expressions and gestures can help the learning process and add to what amplification alone may miss.
Tips for Better Communication • Let others know what you need; keep in mind that people cannot “see” your hearing loss • Develop realistic expectations of what your hearing instruments can and cannot do • Better hearing with hearing instruments is a learned skill combining desire, practice and patience For Your Family and Friends Your family and friends are also affected by your hearing loss.
Tips for Better Communication • Rephrase rather than repeat the same words; different words may be easier to understand • Minimize distractions while speaking 39
Safety Information Safety Information INTENDED USE: An air conduction hearing aid is a wearable sound-amplifying device that is intended to compensate for impaired hearing. Hearing aids are available in multiple gain/output levels appropriate to treat hearing losses ranging from mild to profound. Your hearing instruments are designed to comply with the most stringent Standards of International Electromagnetic Compatibility.
Safety Information Your hearing instruments are designed to operate beyond the range of temperatures comfortable to you, from very cold up to 50°C (122°F). Use on Aircrafts* The optional wireless capabilities that may be featured in your hearing instruments should not be used on an aircraft unless specifically permitted by the flight personnel. Your hearing care professional can enable a special program that allows your hearing aids to work without wireless functionality.
FDA Information Required Information The following additional information is provided in compliance with U.S. Food and Drug Administration (FDA) regulations: WARNING TO HEARING AID DISPENSERS.
FDA Information IMPORTANT NOTICE FOR PROSPECTIVE HEARING AID USERS. Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists, or otorhynolaringologists.
FDA Information Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician. Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician. The exercise of such a waiver is not in your best health interest and its use is strongly discouraged.
FDA Information For hearing care professionals INDICATIONS FOR USE The Multiflex Tinnitus Technology is a tool to generate sounds to be used in a Tinnitus Management Program to relieve patients suffering from tinnitus. The target population is primarily the adult population over 18 years of age. The Multiflex Tinnitus Technology is targeted for healthcare professionals, which are treating patients suffering from tinnitus, as well as conventional hearing disorders.
FDA Information These characteristics are adjustable by the hearing care professional and are specific to the prescribed therapy designed by the professional for the patient’s needs and comfort. The patient may have some control of the level or volume of the signal and the patient should discuss this adjustment as well as his or her comfort level and sound of the signal with their hearing care professional.
FDA Information CAUTION: If set to the maximum output level and worn for periods of time exceeding the recommendations below, the patient’s exposure to sound energy has the potential to exceed noise exposure limits. This device is intended for use for a maximum of sixteen (16) hours a day when set at the maximum output level. For the patient A tinnitus therapy device is an electronic device intended to generate noise of sufficient intensity and bandwidth to treat ringing in the ears.
FDA Information PRESCRIPTION USE ONLY CAUTION: Federal law restricts this device to sale by or on the order of a doctor, audiologist or other hearing care practitioner licensed to dispense hearing instruments in your state. The use of any sound generating tinnitus therapy device should be only on the advice and in consultation with your audiologist or hearing care practitioner. Your hearing care professional will properly diagnose and fit the device to your personal needs and requirements.
FDA Information could present some potentially harmful effects. Care should be taken to prevent the unauthorized use and to keep the device out of the reach of children and pets. CAUTION: If set to the maximum output level and worn for periods of time exceeding the recommendations below, your exposure to sound energy has the potential to exceed noise exposure limits.
FCC Information REGULATORY NOTICES RIC 312 RIC 13 FCC ID: EOA- 3Ser312D FCC ID: EOA-IRIS-HAS IC ID: 6903A- 3Ser312D IC ID: 6903A-IRISHA FCC ID: EOA-3Ser312 IC ID: 6903A-3Ser312 FCC ID: EOA-IRIS-HAS IC ID: 6903A-IRISHA FCC NOTICE This device complies with part 15 of the FCC rules and with RSS-210.
FCC Information Starkey Hearing Technologies 6700 Washington Ave. South Eden Prairie, MN 55344 USA Wm. F.
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