Elo Entuitive Touchmonitor User Guide 15" LCD Desktop Touchcomputer ESY1525L Touchcomputer Series Revision C P/N 008594 Elo TouchSystems, Inc. 1-800-ELOTOUCH www.elotouch.
Copyright © 2004 Elo TouchSystems Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems. Disclaimer The information in this document is subject to change without notice.
Table of Contents Chapter 1 Introduction Chapter 3 1 Safety/Servicing the Touchcomputer Precautions . . . . . . . . . . . . . . . . . . . . 1 About the Product . . . . . . . . . . . . . . . . . 1 Operating System . . . . . . . . . . . . . . . 2 Windows XP Pro and 2000 Pro . . . . . . . 2 Windows CE .Net Ver4.2 . . . . . . . . . . 2 Customer Display . . . . . . . . . . . . . . . 2 Magnetic Stripe Reader (MSR) . . . . . . . 2 Touchscreen . . . . . . . . . . . . . . . . 2 Drivers . . . . . . . . . . . . .
Altitude . . . . . . . . . . . . . . . . . . . . .
C H A P T E R INTRODUCTION CHAPTER1 Congratulations on your purchase of an Elo TouchSystems Entuitive Touchcomputer. This manual is to help you operate and maintain the Touchcomputer. Precautions Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize the life of your unit. See Appendix B for more information on touchmonitor safety.
mouse and an on screen keyboard to take the place of an external keyboard. The Touchcomputer provides the following options. Operating System A selection of operating systems can be made between Windows CE.Net Ver4.2, Windows XP Pro or Windows 2000 Pro. Windows XP Pro and 2000 Pro When Windows XP Pro and Windows 2000 Pro are selected, the Touchcomputer will have a 20 GB or greater hard drive and 256 MB of SDRAM. The Touchcomputer will boot from the hard drive, which contains the operating system.
External Connections and Upgrades The following drawing shows the Touchcomputer External connector panel. This panel of connectors is used by the user to make external connections to the Touchcomputer. No external connections, other than power, are needed for the Touchcomputer to operate.
Keyboard • A keyboard can be added using the keyboard port. Upgrades and Changes A laptop type hard drive (2.5") can be added internally to the CE version of the Touchcomputer. • SDRAM can be increased from the standard 256 M to 512 M • Compact Flash can be added (through the compact flash door in the back of the Touchcomputer) to the Touchcomputer on Windows XP Pro and Windows 2000 Pro Touchcomputers. • Customer Displays and Magnetic Stripe Readers can added to any Touchcomputer.
• US Power Cable • European Power Cable • Power Brick • Applicable Operating System CD • Windows 2000 Pro • Windows XP Pro • No CD is provided for Windows CE.Net Ver4.2 (but the image is on the Touchcomputer CD.
Models The Touchcomputer is available in the following models. A key at the end of the model list explains the options.
Key PIP Description Key ESY = Elo System 15 = 15 Inch Display 25 = Desktop cabinetry (In grey plastics only) L = LCD 7 = AccuTouch 8 = IntelliTouch S = Serial controller U = USB controller W = Worldwide agencies A = Revision number 1 = Antiglare glass Mx = MSR unit x = 2 = MSR USB HID x = 3 = MSR USB Keyboard Emulation Cx = Customer Display x = 1 = Serial Customer Display CE = Windows CE.Net 4.
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C H A P T E R Touchcomputer SETUP CHAPTER2 Initial Turn On and Software Registration Touchcomputer Operating System Setup The initial setup of the Windows operating system takes approximately 5-10 minutes. Additional time may be needed depending on computers hardware configuration and connected devices. To setup the Windows OS for you computer, turn on your computer and follow the instructions on the screen. The Touchcomputer should be connected to a network providing an internet connection.
Computer Reboots • Wait for computer to reboot and finally boot up to the desktop. Testing Pre-installed Devices Touchcomputer come pre installed with several different hardware options. To test these options, click on the following icons on the Windows toolbar on the bottom right of the computer. You may also use the desktop icons. Customer Display Testing • Click on the “CD” icon. • The customer display should change, now displaying the text “Elo TouchSystems Customer Display”.
Touchcomputer Controls Switch 1 Switch 2 Switch 3 Switch 4 Switch 5 Power To turn power off, press and hold switch 5. To turn on press and hold switch 5 then shut down. To do a hard shutdown, press and hold switch 5. To turn power on, press the power button once.
Power and OSD Lock Out Normally the 5 switches on the side of the monitor depicted in the figure in the controls section control power, brightness and volume. The power switch can be made not to operate by activating the power lockout function. The brightness and volume adjustment can be made not to operate by activing the OSD lockout function. The OSD lockout function can be a activate by simultaneously pressing Switch 1 and Switch 2.
C H A P T E R SAFETY/SERVICING THE Touchcomputer CHAPTER3 When servicing the computer perform the following: • Perform an orderly shutdown using the operating system menu. • Shut down the Touchcomputer and remove all external cables. • When opening the Touchcomputer, periodically touch any metal parts of the Touchcomputer, such as metal portions of the case or connector shells on the monitor. • Handle components and cards with care. Do not touch components on the cards.
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C H A P T E R TECHNICAL DESCRIPTION CHAPTER4 Block Diagram The block diagram of the Touchcomputer is shown below: Elo Touchcomputer Block Diagram LCD J11 +12 VDC USB2 Dual USB Port(500 ma) CN13 Serial Port CN14 Serial Port J16 OSD Switch panel CN10 Dual USB Port(500 ma) CN7 Speakers Inveter USB1 Optional Hard Drive CN11 J7 Optional Compact Flash J17 PS2 keyboard PS2 keyboard J12 PCMCIA J15 Ethemet Port CN5 Mother board CN1 CN9 Serial Port USB Port Optional MSR CN3 Inte
Mother Board Block Diagram MEMORY PC133/SDR VIA EDEN ESP 600 MHZ PROCESSOR FSB BOOT ROM VIA VT8606 TWISTER NORTHBRIDGE GRAPHICS CORE AND MEMORY CONTROLLER REALTEK RTL8100C FAST ETHERNET CONTROLLER PCI VIA VT82C686B SOUTHBRIDGE PERIPHERAL CONTROLLER FAST ETHERNET SOUND KEYBOARD MOUSE HARD DRIVE 2 SERIAL PORTS 4 USB PORTS LCD DISPLAY 4-16 Elo Entuitive Touchmonitor User Guide WINDBOND W83977F I/O CONTROLLER 2 SERIAL PORTS TI PCI1410 PC CARD CONTROLLER PCMCIA
Connectors on Mother Board The connectors on mother board allows you to connect external devices such as keyboard, floppy disk drives, hard disk drives, printers, etc. The following table lists the connectors on mother board and their respective functions.
CN1, CN2: COM4 and COM3 Connectors Pin # Signal Name 1 DCD 2 RXD 3 CTS 4 GND 5 TXD 6 RTS 7 DSR 8 DTR CN3: +5V Connector Pin # Signal Name 1 +5V 2 Ground CN4: +5V AND +12V Connector Pin # Signal Name 1 +5V 2 Ground 3 +12V CN6, CN9: USB Pin Header Pin # Signal Name 1 Ground 2 USB3 USB+ 4 Vcc CN10: Panel Inverter Power Connector Pin # 1 2 3 4 5 Signal Name +12V Ground Bright Adj Ground BKLT ON CN11: OSD Panel Board Connector Pin # Signal Name 1 Vol+ 2 Vol3 Bright+ 4 Bright5 Ground 6 Power On/Off 4-18 Elo En
J7: Primary IDE Connectors Pin # Pin # Signal Name 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 32 34 36 38 40 42 44 Ground Host data 8 Host data 9 Host data 10 Host data 11 Host data 12 Host data 13 Host data 14 Host data 15 Key Ground Ground Ground Host ALE Ground No connect No connect ASDRAMess 2 Chip select 1 Ground Vcc N.C.
USB1, USB2: USB Connectors Pin # Signal Name 1 Vcc 2 USB3 USB+ 4 Ground J9: System Fan Power Connector J9 is a 3-pin header for an optional fan. The fan must be a 12V fan. Pin # Signal Name 1 Ground 2 +12V 3 Rotation detection J11: 24-bit LVDS Connector (DF13-20) Signal Name TX0Ground TX15V/3.3V TX3TX2Ground TXC5V/3.
J16: PS/2 Keyboard Connector 6 5 4 3 1 2 Pin 1 2 3 4 5 6 Signal Name Keyboard data N.C. GND 5V Keyboard clock N.C. J17: PS/2 Mouse Connector Pin Signal Name 6 5 1 Mouse data 2 N.C. 4 3 3 GND 2 1 4 5V 5 Mouse clock 6 N.C.
Computer Specifications Processor • VIA Eden 600MHz low power CPU or equivalent Memory • RAM- 256 MB expandable to 512 MB Green Function • APM 1.2 compliant Audio Function • Stereo one watt capability per channel Operating System • Support for WinCE.Net Ver4.2 • Support for Windows 2000 Pro • Support for Windows Xp Pro Ports • Four RS-232 Serial Ports. Two internal ports(CN2 and CN1) and 2 external ports (CN13 and CN14). • Connectors-External ports shall use standard DB9 connectors.
• One Compact Flash Socket (CN5) • One hard drive socket located on the bottom of the board (J7) Real Time Clock • Battery backed up real time clock that features a multi-century calendar. • Lithium battery with socket. • On Screen Display • Volume Control • Backlight Brightness Windows CE.Net Ver4.2 Board Support Package A board support package is available to assist users with custom software development.
Display The LCD display consists of an LCD, inverter, and OSD switch module. The performance of the LCD display will be: Display Size Native Resolution Display Color Number Display Type Typical Contrast Ratio Typical/Min Brightness Typical Display Speed Typical Vertical Viewing Angle Typical Horizontal Viewing Angle Chromaticity 4-24 15.0 diagonal 1024 x 768 pixels 16.
TABLE 1. Chromaticity Symbol Chromaticity of White Chromaticity of Red Chromaticity of Green Chromaticity of Blue Wx Wy Rx Ry Gx Gy Bx By Values Minimum 0.282 0.288 0.613 0.314 0.274 0.536 0.111 0.055 Typical 0.312 0.318 0.6437 0.344 0.304 0.566 0.141 0.085 Maximum 0.342 0.348 0.673 0.374 0.334 0.596 0.171 0.115 Touchscreen Assembly The touchscreen assembly consists of a touchscreen and a controller.
Customer Display The Customer Display is a twenty character two line vacuum fluorescent display (VFD). It consists of a VFD and VFD controller. There is a serial version controller and a USB controller. The actual VFD is common to the serial and USB versions. CE will only use the serial as no CE USB driver is available. Optical Parameters Characters per row Number of rows Character configuration Character Height Character width Character configuration Character color MTBF 20 2 5x7 dot matrix 9.5 mm 6.
Specifications Reference Standards Conform to applicable standards Power Input Message Format Card Speed MTBF Operating Current Suspend current Length Width International Standards Organization, American National Standards Institute, California Drivers License, American Association of Motor Vehicle Administrators From USB port ACCII 3 to 50 IPS Electronics 125,000 hrs; Head 1,000,000 passes 30 ma max 300 ua max 100 mm 32.
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C H A P T E R Touchcomputer COMPONENT LAYOUT CHAPTER5 The figures below show the complete Touchcomputer identifying the major components discussed in Chapter 1.
Touchcomputer Assembly 5-30 Elo Entuitive Touchmonitor User Guide
Touchcomputer Exploded View CHAPTER5 5-31
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C H A P T E R COMPONENTS CHAPTER6 External 12 VDC Power Supply The Touchcomputer is powered by 12 VDC from a universal type power supply brick. The power supply shall provide the following capability: • Input voltage 85 to 263 vac • Input frequency 47 to 63 hz • Output voltage 12 vdc • Output line and load regulation +/- 2% Memory and Hard Drive Options Windows 2000 Pro and Windows XP Pro • Hard Drive Provided, 20GB or higher • 256 MB provided • No compact flash provided Windows CE.Net Ver4.
Cables External Cables The following cables will be included: • US power cable for the external power supply • European power cable for the external power supply • Power cable from the 12 VDC external supply to the Touchcomputer. All cables are 6 feet long.
C H A P T E R ENVIRONMENTAL REQUIREMENTS CHAPTER7 Temperature Ranges Operating Temperature (Independent of altitude) Non-Operating Temperature (Independent of altitude) 0° to 40° -30° to 60° Humidity Operating (non-condensing) Non-Operating (38.7°C max. wet bulb temperature) 20% to 80% 5% to 95% Altitude Operating 0 to + 12,000 feet [3,658m]. Non-Operating 0 to + 40,000 feet [12,192m]. Equivalent to 14.7 to 10.1 psia. Equivalent to 14.7 to 4.4 psia.
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REGULATORY INFORMATION CHAPTER0 I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. B) There are no operator serviceable parts inside this equipment.
This Information Technology Equipment (ITE) is required to have a CE Mark on the manufacturer’s label which means that the equipment has been tested to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89/336/EEC indicated in European Standard EN 55 022 Class B and the Low Voltage Directive 73/23/EEC as indicated in European Standard EN 60 950.
"The application of this monitor is restricted to special controlled luminous environments. The screen surface trend to reflect annoying light of lamps and sunlight. To avoid these reflections the monitor should not be positioned in front of a window or directed to luminaries. The monitor is in compliance with Reflection Class III according to ISO 13406-2" "Die Anwendung dieses Bildschirms ist auf speziel kontrollierte Umgebungsbeleuchtungen eingeschränkt.
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WARRANTY CHAPTER0 Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchcomputer and components of the product is 1 year. Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any time and from time to time make changes in the components delivered as Products or components.
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN.
INDEX A About the Product, 1 Accessory Kit, 4 Altitude, 35 Audio Function, 22 B Block Diagram, 15 C Cables, 28 CD/DVD Drives, 3 Chromaticity, 18 Computer Reboots, 10 Computer Specifications, 22 Controls, 10 Customer Display, 2, 26 Customer Display Testing, 10 D Display, 24 Display Color Number, 24 Display Size, 24 Display Type, 24 Drivers, 2 E External 12 VDC Power Supply, 25, 33 External Cables, 34 External Connections, 3 External Connections and Upgrades, 3 G Keyboard Card Reader Testing, 10 L Lice
Testing Pre-installed Devices, 10 Touch Tool CD, 4 Touchscreen, 2 Touchscreen Assembly, 25 Typical Contrast Ratio, 24 Typical Display Speed, 24 Typical/Min Brightness, 24 U Upgrades and Changes, 4 USB Card Reader Testing, 10 USB MSR, 26 Using the Phone, Technical Assistance, 12 Using the Touchcomputer, Technical Assistance, 12 Using the Web, Technical Assistance, 12 V Vertical Viewing Angle, 18 W Warranty, 37 Windows 2000 Pro and Windows XP Pro, 33 Windows CE.Net Ver4.2, 2 Windows CE.Net Ver4.
Check out Elo's Web site! www.elotouch.com Get the latest... • Product information • Specifications • News on upcoming events • Press releases • Software drivers Getting in Touch with Elo To find out more about Elo’s extensive range of touch solutions, visit our Web site at www.elotouch.com or simply call the office nearest you: (800) ELO-TOUCH (800-356-8682) Tel 650-361-4700 Fax 650-361-4747 eloinfo@elotouch.com Germany Elo TouchSystems GmbH & Co.