4-Port Enhanced Digital USB KVM Switch Over IP with File Transfer SV441DUSBI Instruction Manual
FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Instruction Manual Table of Contents Introduction ..................................................................... 1 Features.......................................................................................2 Package Contents........................................................................3 Hardware Guide................................................................ 4 Front Panel...................................................................................4 Installation...........
Instruction Manual Compatibility.................................................................................25 SNMP...........................................................................................25 RADIUS........................................................................................25 Modem.........................................................................................26 Serial Ports...................................................................................
Instruction Manual Accessing KVM Features................................................ 38 OSD Operations...........................................................................39 OSD Function Keys......................................................................39 Hot Key Commands.....................................................................42 Changing Your Configuration........................................................44 Optimizing video performance..................................
Instruction Manual Operating Notes............................................................... 57 About Security Certificate Warnings.............................................58 Installing the New Certificate........................................................59 Troubleshooting............................................................... 60 Specifications................................................................... 62 General Specifications.................................................
Instruction Manual Introduction Thank you for purchasing a StarTech.com 4-Port IP KVM Switch with USB Console. The SV441DUSBI revolutionizes remote server management by combining our industry-leading, third generation Server Remote Control technology with a proven Enterprise class digital KVM switch. The SV441DUSBI empowers you to securely manage up to four computers remotely from almost anywhere using the internet or your local area network (LAN).
Instruction Manual Features • Able to connect to USB devices such as a keyboard, mouse, USB hard drive, USB CD-ROM, or USB flash drive • Access to the web console is user ID and SSL password secure.
Instruction Manual Package Contents • 1 x SV441DUSBI • 1 x User’s Manual • 4 x KVM Cables • 1 x Package of screws • 1 x Power Adapter • 1 x Power Cord 3
Instruction Manual Hardware Guide Front Panel 2 1 4 6 3 8 5 7 9 1. Power Supply Connects to a DC 12V power adapter. 2. HDB15 Connector Connect to the console monitor. 3. USB Type A Connectors Connect to the console keyboard and mouse ports. 4. Port LED Indicator Displays the status of connected PCs (for more specific instructions, see the table below). 5.
Instruction Manual LED Color Meaning Green + Blue (Light Blue) Connected to a PC that is powered on and possesses the data-transfer function. Red + Blue (Light Purple) The selected port possesses the datatransfer function. Red + Green (Yellow) The PC that is powered on is selected. Red + Green + Blue (White) The selected and powered on PC possesses the data-transfer function. Rear Panel 2 1 3 1. R-Port For serial device management with Serial Supervisor. 2.
Instruction Manual Installation Device Connection 1. Connect the USB keyboard, mouse, and monitor to the console connectors on the SV441DUSBI. 2. Connect a Cat5 cable to the LAN port of the SV441DUSBI.
Instruction Manual 3. Power up the monitor and the SV441DUSBI. The IP-OSD menu should come up automatically. Follow the on-screen instructions to finish the initial setup. Initial Power-Up You must power up the SV441DUSBI with a keyboard, mouse, and monitor connected before turning on any other devices. Ensure that the devices you are connecting are powered off before connecting them to the unit.
Instruction Manual Operation Initial IP-OSD Setting Power on the monitor and the SV441DUSBI. The IP-OSD menu will automatically appear. Follow the on-screen instructions to complete the initial setup. Press the Enter key to enter the Advanced Settings Menu. Once the desired settings have been achieved, press ESC to close the Menu. It is recommended that you change the password immediately and make a note of it. Press Enter to go to the next menu.
Instruction Manual The IP KVM can have its IP address assigned dynamically, or it can be given a fixed IP address. If you are unaware of the IP address, obtain it from the network administrator. Press Enter to go to the next menu. Enter the Netmask (Consult your network administrator if necessary). Enter the Gateway (Consult your network administrator if necessary).
Instruction Manual Enter the address (Consult your network administrator if necessary). Wait for the SV441DUSBI to apply the setting changes. Press the Enter key. Press Enter to complete the setting process.
Instruction Manual Mouse Setting Many operating systems offer a feature called mouse acceleration that allows the user to adjust the responsiveness of the cursor on the screen to the physical movements of the mouse. While this is usually a beneficial interface enhancement, it can interfere with the operation of the unit and should be disabled on the managed computers before a remote session is attempted.
Instruction Manual KVM Switch OSD Operation To enter the Hotkey Menu, press the Ctrl key twice within two seconds. • L-CTRL is the Ctrl key located on the left side of the keyboard. • 1~8/A~H are the number keys 1-8 located in the upper row of the keyboard, and the character keys A-H (not case sensitive). Please Note: Do not use the keypad at the right of the keyboard. To enter the KVM Menu, press the Ctrl key three times within two seconds.
Instruction Manual To access additional menu functions, press the F4 key. A new screen will appear displaying more functions, as shown below. To access the remaining menu functions, press the F4 key again. This will bring you to the screen shown below. Data-Transfer Rule Manual stick-on: Data-Transfer function resides in one particular KVMChannel, pressing Ctrl + Ctrl + T to switch to the next KVM-Channel.
Instruction Manual Tracking KVM-Channel: Data-Transfer function tracks the selected KVMChannel. USB Port Rule Manual stick-on: USB-Port resides in one particular KVM-Channel, pressing Ctrl + Ctrl + U to switch to the next KVM-Channel. Tracking KVM-Channel: USB-Port tracks the selected KVM-Channel.
Instruction Manual Using the Web Interface The Web interface is the most intuitive way to configure the SV441DUSBI, offering a Java-based VNC client that can be used to control the host computer from a remote location, as well as support for any industrystandard HTML Web browser. You can access the Web interface by opening your Web browser and entering the IP address of the SV441DUSBI you wish to access/configure.
Instruction Manual Web Interface Introduction After the initial login screen, the screen is divided into several sections, a number of which will remain on the screen at all times while viewing the Web Interface: Name Main Menu Name: At the top of the screen, the name of the machine being controlled is displayed Main Menu: At the left-most side of each page, the Main Menu is displayed, allowing users to choose functions offered by the Web Interface.
Instruction Manual Main Menu Selections Please note: Some of the following items may not be present based on assigned user privileges (i.e. non-admin users will not see any items under the Admin category).
Instruction Manual File Transfer The SV441DUSBI is able to emulate a virtual USB disk drive on any host connected using the USB Server Interface Module (SV5USBS). Depending on configuration, it will appear to the host as a floppy drive (1.44MB), an 8MB RAM Disk or a CD-ROM. The host computer does not require any special drivers or other configuration. You can transfer files to the virtual disk at any time. SV441DUSBI will wait until the host is not using the disk, and add or remove the files.
Instruction Manual • Access to the files is performed through the web interface. Contents of the root directory are shown on the home page. You can download files as you would any file on the web (right-click and Save target as). • To upload a file, click Browse, select a file, and then click Upload. • Files and directories may be deleted using the Delete button situated to their right. When emulating a floppy disk or RAM Disk, the data is stored in RAM on the SV441DUSBI itself.
Instruction Manual CD-ROM Web Server Requirements: • Data must be hosted on a web server that the SV441DUSBI can access directly. • An image of a bootable CD-ROM disk can be used by the BIOS to boot an operating system. • The image file itself may be any size, but it will typically be less than 700Mb. Normally this file will be an ISO image (an ISO-9660 file system) but any disk image may be used. • The web server must support “byte ranges”.
Instruction Manual The first step is getting a bootable disk image onto the emulated floppy or CD-ROM. For CD-ROM images, you will need an .ISO image from a disk that contains special bits to enable booting (“El Torito” standard). Nothing special is needed when reading the ISO from a working, bootable CD-ROM.
Instruction Manual Network Configuration DHCP: Automatic network configuration using DHCP is: Enabled/ Disabled. This feature applies only to the LAN port on the rear panel, and is enabled by default. When enabled, the unit will automatically configure itself with an IP address when a DHCP server is present. When disabled, the LAN port will use the values assigned to it on the IP Addresses and Routing table below.
Instruction Manual Ethernet Address (MAC Address): This is the Ethernet hardware address of this unit’s LAN port. It is set at the factory and cannot be changed. You may need this number to configure your DHCP server.
Instruction Manual System Identification Machine Name: This is the name that is used to uniquely identify this machine. You may wish to create a DNS entry that matches this name. The name is provided as the Client Name for the DHCP server. It is also shown at the top of each page in the web browser interface and is the “desktop name” for VNC clients. Other identification details: These values are for information purposes. They are visible from the VNC client and via SNMP (if enabled).
Instruction Manual Compatibility The Compatibility menu offers features that may provide enhanced functionality with certain KVM and power products, such as StarTech.com’s Remote Power Switch (PCM8155HNA). These can be left at their default values if you are not connecting the unit to a KVM or power management device. SNMP The SNMP menu allows you to configure the SV441DUSBI so it can be recognized and managed using industry standard Simple Network Management Protocol software.
Instruction Manual will use “name,” check the password locally, and skip RADIUS authentication. Delete all local accounts to avoid this behavior. When connecting via VNC, a login screen is generated that asks for a RADIUS username and password. Modem Enable this to allow the modem to answer the phone and start a PPP connection. Enable modem connections (PPP) via serial port/ modem.
Instruction Manual 2. Click “Firmware” 3. Click “Get latest version” 4. Click http://18235253.net/...... 5. Save the latest firmware file to your computer. It will take a few minutes for downloading, depends on the speed of your network. 6. Upload the latest firmware file from your computer to the IPKVM. It will take more than 5 minutes for uploading and writing it to the flash memory of the SV441DUSBI.
Instruction Manual successfully. • The unit will sometimes reboot as part of the upgrade procedure, depending on which system component is being upgraded. You will have to reconnect and re-login in those cases. • Wait at least two minutes after pressing Start. Do not assume the upload did not work, the upload could simply be slow. • Each distributed file upgrades a different component of the system. Be sure to apply all files provided as part of an upgrade.
Instruction Manual Port Numbers Port Numbers provides a table allowing you to change TCP port values for services available on the SV441DUSBI. By default, they are factory-set to common Internet values. You may wish to enhance security by disabling services that you will not use with the unit. To disable a service, change its port number to 0. When you have made any necessary changes, click Commit changes to use the settings the next time the SV441DUSBI restarts.
Instruction Manual Accessing the VNC Interface There are three ways to communicate with the Server Remote Control unit in order to control the host computer: • Web interface: The integrated Web server includes a Java-based VNC client. This allows easy browser-based remote control. • Native VNC client: There are several third-party software programs that use the standard VNC protocol, available in open source and commercial VNC clients.
Instruction Manual This client software requires the use of Java 2 (JRE 1.4) to enable features like wheel mouse support. Sun Microsystems’s Java site, www. java.com, is an excellent resource to ensure your browser and operating system are updated accordingly. Native VNC Client This system implements the VNC protocol, so any off-the-shelf VNC client can be used. There are over 17 different VNC clients available and they should all work with this system.
Instruction Manual Notes: • A copy of these commands, with appropriate values filled in for your current system setting, is provided in the on-line help page. This allows you to “cut-and-paste” the required commands accordingly. • You have 60 seconds to type the second command before the SSH connection will be terminated. • The port number “15900” is arbitrary in the above example and can be any number (1025...65535).
Instruction Manual Bribar Feature Along the bottom of the VNC screen is a dark blue bar with various buttons known as the Bribar. Its purpose is to show a number of critical status values and to provide shortcuts to commonly used features. Here is a snapshot of what it may look like. There will be slight differences based on optional features and system configuration. Starting from the left side of the Bribar, each feature and its function is outlined below.
Instruction Manual X: Click this button to close the Bribar and hide it. This can be very useful on a client machine that has a screen size the same as the remote machine. No vertical screen space is wasted with the Bribar. Use double-F7 to start the main menu, then click on the Bribar to restore the feature. Other items: If the server’s screen is larger than 1024x768, additional buttons will be shown to the right of the above listed items.
Instruction Manual require a response to a confirmation prompt first before performing the requested function. • Identification: Fixed text label that is defined by the user in the Web interface. This does not affect the operation of the system and is intended to assist with administration. • Status: Current status of the attached system and the status of the unit. • B/W Min/Avg/Max/Auto: Bandwidth control, wherein current operation will be indicated with white highlighting.
Instruction Manual conventional KVM switches are combined with the SV441DUSBI, this key makes accessing their built-in menu easier, especially from the Java client. This button will only be shown when an external KVM has been enabled via the web interface. • Bribar: Closes or reopens the Bribar window along the bottom of the screen. VirtKeys Menu Clicking any button in the top half of the window simulates pressing and releasing the indicated key.
Instruction Manual Video Tuning menu Use the Auto Everything button to automatically fine-tune all three adjustments. If the test pattern for Color Offset calibration is not present on the screen, then the Color Offset adjustment is skipped. Changes/frame indicates the number of 16x16 blocks of video that are being sent, on average, for every frame of video. With a static image being displayed by the server, this number will be zero (shown as -nil-).
Instruction Manual pattern isn’t scaled or covered up. It’s important to do this operation in 24bit or 32-bit color video mode (i.e. truecolor). Although the algorithm may work in 16-bit or 8-bit color video modes, the results will not be optimum and usually it won’t be able to recognize the test pattern. Pressing the Advanced button will open the Advanced Video Tuning menu.
Instruction Manual OSD Operations By hitting the left key twice within two seconds, you may see the ‘Hotkey Menu’ if it is enabled (an OSD option). Or, by hitting the left key three times within two seconds, you will see a KVM MENU screen showing a list of the computers with corresponding channel addresses, names and status. • The port number (or channel address) of the currently selected computer is displayed in red in the top right of the screen.
Instruction Manual Function key Marks a computer to be scanned by switching the eye mark on or off. First, use the and arrow keys to highlight the device, then press to switch its eye mark on or off. If Scan Type is Ready PC + Eye (see Function key ), only the powered and eye-marked computers will be displayed in Scan mode. Function key Locks a device (a computer or a Slave) from unauthorized access.
Instruction Manual before selecting the next one. Manual Scan Scans through powered computers using keyboard control. Scan Type (: More\Scan Type) determines if scanned computers must also be eye mark selected. Press the up arrow key to select the previous computer and the down arrow key to select the next computer. Press any other key to abort the Manual Scan mode. Scan Type Ready PC + Eye: In Scan mode, scans through only powered computers that are eyemarked selected.
Instruction Manual Position You can choose where the selected computer name and/or OSD status is displayed on your screen during operation. The actual display position shifts due to different VGA resolutions: the higher the resolution the higher the display position. The non-volatile memory stores the Position setting.
Instruction Manual Selecting a Computer To select a computer by hot-key command you need to know the device’s channel address, which is determined by the KVM connection. For a computer connected to the switch, the address is represented by the PC port number (1~4). For example, to access the PC plugged into port 4 of the Master KVM switch, type: left Ctrl + left Ctrl + 4. Auto Scan Auto Scan automatically scans through powered computers at a fixed interval: left Ctrl + left Ctrl + F1.
Instruction Manual Changing Your Configuration After the initial power up, any device (either a KVM or a PC) can be added or removed from any PC x port on the KVM without having to power down the Master KVM Switch. Make sure that devices are turned off before connecting them to the Master KVM switch. Note: After changing your configuration, the OSD will automatically update to reflect the new configuration.
Instruction Manual Optimizing video performance Choose the best video mode • We recommend using 60Hz refresh rate and 1024x768 resolution. Using a smaller resolution like this allows you to fit multiple windows on your remote desktop. Higher refresh rates stress the video card’s quality and do not provide any additional information or benefit. Noisy video cards • A digital KVM works by converting the analog video signals emitted by your video card into digital data.
Instruction Manual Using the Advanced Video Tuning Feature The Advanced Video Tuning menu allows you to adjust the qualities of the video in your VNC sessions, and can be accessed by clicking the Advanced button on the Video Tuning VNC menu. While many users will probably allow the SV441DUSBI to automatically configure the video properties, you can use this menu to exercise a great deal of control over the settings if you wish.
Instruction Manual The Regrab Screen button in the Actions section causes the screen to be re-captured. When making small changes to the video parameters, sometimes these changes are not reflected in the displayed screen immediately, particularly if the noise filter is enabled. Press this button to see the immediate effect of the changes. Use the Show Diffs button to learn which parts of the screen are being sent over the Internet. When you click this button, the screen is cleared to a medium grey color.
Instruction Manual with other devices. If you wish to use this feature through a PBX system, it may require some experimentation and additional support from your telecom services provider, and is not supported by StarTech.com. Connecting a Modem Modem Connection The SV441DUSBI will work with virtually any Hayes-compatible modem that recognizes the standard AT command set.
Instruction Manual Place the modem near the SV441DUSBI and an available telephone jack. Connect the modem to the telephone jack, data cable, and power source according to the instructions in its documentation. The opposite end of the modem’s data cable should be a DB9 female serial connection. Connect that end of the cable to the Serial connection on the rear panel of the SV441DUSBI.
Instruction Manual (NVRAM) or allow the modem to adjust the connection speed for greater stability (and so on). You may wish to test the connection with the default init string first, before making changes specific to your modem model or situation, to simplify the troubleshooting process. Click the Commit button to save your changes and activate the modem feature with the specified settings.
Instruction Manual 11. This screen also includes 3 checkboxes. Uncheck all 3 checkboxes. 12. Click Next. 13. You may select to add a shortcut to the desktop for this connection. Click Finish. • PPP (Point-to-Point Protocol) must be used; no other authentication methods are supported. • TCP/IP must be installed/enabled on the computer making the connection, and must be used for the dial-up connection. • The connection must be configured to obtain a dynamic IP address.
Instruction Manual Performance Notes • All images over the PPP connection will be grayscale to conserve bandwidth. If other users are connected while a PPP session is active, their screens will be in grayscale as well. When PPP is inactive, color is automatically re-enabled. • Some areas of the screen may not be updated as frequently as others, and animations or other auto-updating areas of the screen may appear out-of-focus or “blocky” as a result.
Instruction Manual Modem Troubleshooting Guide The following messages will appear in the system log on the Status screen in the Web interface and may help to diagnose problems with the modem configuration. Starting PPP (for auth) on port… Modem is connecting and the PPP login process is starting. Modem hang up. Resetting The connection has been closed or terminated unexpectedly. Timeout during login process.
Instruction Manual Serial Remote Control operation Background The SV441DUSBI offers a unique way to expand the functionality of the base product. Using the integrated R-Port on the rear panel, you can manage up to 16 serial devices using a specialized daisy-chain technology. The SV441DUSBI includes integrated control functionality that allows you to monitor and configure serial devices using the interactive Web interface.
Instruction Manual that came with your R-Port module to determine if you need to modify the default settings to complete the installation. To be able to configure your RPort modules, you must be logged in as admin. Other users will be able to view which modules are active but cannot configure them. Once you are logged in, choose the Admin/Setup option from the menu at the top of the Home screen in the Web interface. Click External Serial consoles setup and control.
Instruction Manual You can make as many changes as needed on this menu at one time, before applying your changes. Once you are satisfied with the changes you have made, click Commit changes to apply the new settings. Click Refresh at any time to see an updated list of attached R-Port modules.
Instruction Manual L – Low log entries (line buffer) 1 – Show last 10 log entries other – Return to connection Press key -> To execute the desired command, simply press the corresponding key on the keyboard. You can also execute the command and avoid the menu by pressing the [Ctrl] – [Shift] – [ _ ] key combination quickly and pressing the letter of the command. To quit the menu, press [Q] on the keyboard when the menu is active.
Instruction Manual • Hardware handshaking (CTS/RTS) is required for speeds exceeding 9600 bps. It is enabled by default on the SV441DUSBI, but may need to be enabled on the other end of the connection. For Unix systems, the command is: stty –crtscts < /dev/[serial port] • A maximum of four users may simultaneously login to the same module. All users may type commands at any time, and all users will see the same output.
Instruction Manual the computer you are using to access the SV441DUSBI. Second, since the unit could be configured in a number different ways, it is impossible to supply a generic certificate that will match your exact network settings. Is my data safe? Yes. The security certificate does not affect encryption effectiveness in any way, nor does it make the SV441DUSBI any more vulnerable to outside attacks. Can I prevent the warning from occurring? Yes.
Instruction Manual Troubleshooting Forgotten master password. You can reset the master password using the serial interface on the unit. Use the S command, and type a new password. The old password is not required for this procedure. Remote mouse and local mouse don’t line up. Use the Mouse resync command in the main menu or press the Resync button on the Bribar. If the mouse pointers still don’t line up, verify that mouse acceleration has been disabled.
Instruction Manual Certificate warning shown when connecting via HTTPS. It is normal for a warning dialog to be shown when connecting via HTTPS. The SSL certificate S uses is created when the unit is first produced. It does not contain the correct hostname (subject name) because you can change the hostname as required. Also, it is not signed by a recognized certificate authority (CA) but is signed by our own signing authority.
Instruction Manual Specifications General Specifications Maximum Supported Video Mode Standard Video Modes Supported Maximum Power Consumption Input Connectors Regulatory Certifications 1600 x 1200 @ 85Hz 640x400 @ 85Hz 720x400 @ 85Hz 640x480 @ 60Hz, 72Hz, 75Hz, 85Hz 800x600 @ 56Hz, 60Hz, 72Hz, 75Hz, 85Hz 1024x768 @ 60Hz, 70Hz, 75Hz, 85Hz 1152x864 @ 75Hz 1280x960 @ 60Hz, 85Hz 1280x1024 @ 60Hz, 75Hz, 85Hz 1600x1200 @ 60Hz, 65Hz, 70Hz, 75Hz, 85Hz 18 Watts (12VDS, 1.
Instruction Manual Supported Protocols Service Description Benefit SSH Secure Shell May be used to securely “tunnel” VNC and HTTP protocols. HTTP Web Redirector (to HTTPS) Convenience server to redirect all web traffic to encrypted port. Clear-text HTTP is not supported. SNMP SNMP Agent (UDP) Allows integration with existing SNMP network management systems. HTTPS SSLTLS Encrypted Web Control Secure control and management of the device and attached system. Screen snapshots may be downloaded.
Instruction Manual Service Description RADIUS Centralized authentication SYSLOG System event logging to another system DNS Domain Name Service Benefit Allows integration with existing RADIUS servers, so that user management can be centralized. Supports challenge response authentication using hardware tokens (like SecurID) and conventional passwords. MIT-LCS UDP protocol. Must be configured via DHCP option.
Instruction Manual Technical Support StarTech.com’s lifetime technical support is an integral part of our commitment to provide industry-leading solutions. If you ever need help with your product, visit www.startech.com/support and access our comprehensive selection of online tools, documentation, and downloads. Warranty Information This product is backed by a one year warranty. In addition, StarTech.
StarTech.com has been making “hard-to-find easy” since 1985, providing high quality solutions to a diverse IT and A/V customer base that spans many channels, including government, education and industrial facilities to name just a few. We offer an unmatched selection of computer parts, cables, A/V products, KVM and Server Management solutions, serving a worldwide market through our locations in the United States, Canada, the United Kingdom and Taiwan. Visit www.startech.
