Thunderbolt 3 Dual-4K Docking Station TB3DK2DPPD TB3DK2DPPDUE *actual product may vary from photos FR: Guide de l’utilisateur - fr.startech.com DE: Bedienungsanleitung - de.startech.com ES: Guía del usuario - es.startech.com NL: Gebruiksaanwijzing - nl.startech.com PT: Guia do usuário - pt.startech.com IT: Guida per l’uso - it.startech.com For the latest information, technical specifications, and support for this product, please visit www.StarTech.
FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Table of Contents Introduction.............................................................................................1 Package contents....................................................................................................................................... 1 Requirements.............................................................................................................................................. 1 Product diagram............................................................
Bandwidth allocation.............................................................................10 Troubleshooting......................................................................................12 Technical support....................................................................................13 Warranty information.............................................................................
Introduction This Thunderbolt™ 3 dock is one of the first Thunderbolt docking stations to support power delivery. This means that it can deliver up to 85W of power to your Thunderbolt 3 equipped MacBook or laptop. Plus, the dock supports dual monitors, so you can easily connect two 4K Ultra HD displays (one DisplayPort and one Thunderbolt 3 USB-C™ port), or a single Thunderbolt 3 display. This dock features a range of input and output ports, such as DisplayPort, Gigabit Ethernet, USB fast-charge, USB 3.
Product diagram Front view USB-C (USB 3.0) port* USB 3.0 fast-charge and sync port *5Gbps - downstream data-only port Rear view Thunderbolt 3 peripheral port USB-A (USB 3.
Package contents • 1 x Thunderbolt 3 docking station • 1 x Thunderbolt 3 cable • 1 x universal power adapter • 2 x power cords (NA/JP and ANZ for TB3DK2DPPD) (EU and UK for TB3DK2DPPDUE) • 1 x instruction manual Requirements • Host laptop with an available Thunderbolt 3 port (your laptop’s Thunderbolt 3 port must support USB Power Delivery in order to power and charge your laptop). • Available AC electrical outlet.
About Thunderbolt 3 Thunderbolt 3 technology uses the USB-C connector, and offers bandwidth up to 40Gbps. It supports USB 3.1, DisplayPort 1.2, PCI Express 3.0, and USB Power Delivery. Thunderbolt 3 products must be used with Thunderbolt 3 cables.
Thunderbolt temperature Due to the high performance of Thunderbolt technology, Thunderbolt products sometimes generate more heat than traditional hardware. Therefore, it’s normal for the docking station to warm up when in use. It’s recommended that you don’t place your laptop on the docking station’s surface, as doing so will result in even higher temperatures. These higher temperatures do not represent a safety hazard to users or to hardware. About USB 3.0 and USB 3.1 Gen 1 USB 3.
the front USB 3.0 port functions as a Charging Downstream Port (CDP), which has simultaneous charge and sync capabilities. The provided power adapter must always be connected to the docking station in order to charge a device using the USB 3.0 fast-charge and sync port. Install the docking station The docking station is natively supported when connected to a Windows 10, Windows 8 / 8.1, or macOS 10.12 (Sierra).
3. Click OK. 4. Follow any other on-screen instructions to complete the installation. Install drivers in Windows 7 Install natively supported drivers When the docking station is powered and connected to your host laptop, some of the device drivers will install automatically. You may see a pop-up message requesting permission to allow the docking station to connect to your computer. If a pop-up message appears, do the following: 1. Click on the pop-up message. 2.
Charge a device If you’re only using the front USB 3.0 port to charge a device, a connection to a host laptop isn’t required. • To charge a device, connect it to the USB 3.0 fast-charge and sync port. Note: This front USB 3.0 port can only fast-charge connected devices that comply with USB Battery Charging Specification Revision 1.2. Connect and configure your displays Connect a display to the DisplayPort port The docking station’s DisplayPort connection supports DisplayPort 1.2, as well as DP++.
Visit www.StarTech.com/AV/usb-c-video-adapters/ for a range of USB-C video adapters and cables. Notes: • The docking station lets you connect two 4K displays. • The maximum available resolution may be limited if your monitor is connected through a video adapter. Check the documentation of the video adapter to determine its maximum supported resolution.
Supported video resolutions Thunderbolt technology supports both video and data throughput. However, it prioritizes video bandwidth to help ensure seamless display performance. The performance of the remaining dock functions depends entirely on the display configuration you used.
Video and I/O Configuration Data only (No Displays) DisplayPort (Single Display - 4K) Thunderbolt 3 USB-C (Single Display - 4K) DisplayPort and Thunderbolt 3 USB-C (Two Displays Dual-4K ) DisplayPort Resolution Thunderbolt 3 USB-C Resolution N/A N/A 4096 x 2160p N/A (4K) N/A 4096 x 2160p (4K) 4096 x 2160p (4K - 60Hz) 4096 x 2160p (4K) I/O Bandwidth Remaining Download: 22Gbps Upload: 22Gbps Download: 22Gbps Upload: 22Gbps Download: 22Gbps Upload: 22Gbps Download: 8Gbps Upload: 22Gbps • Th
Troubleshooting If you are experiencing device detection issues, there are some quick tests that you can complete to narrow down the source of the issue. Update your computer to use Thunderbolt 3 Visit http://thunderbolttechnology.net/updates and look for your computer in the list of affected computers. If your computer is listed, then you must update your computer for its Thunderbolt 3 ports to function properly.
Technical support StarTech.com’s lifetime technical support is an integral part of our commitment to provide industry-leading solutions. If you ever need help with your product, visit www.startech.com/support and access our comprehensive selection of online tools, documentation, and downloads. For the latest drivers/software, please visit www.startech.com/downloads Warranty information This product is backed by a three-year warranty. StarTech.
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