4 / 8-Port Enhanced Digital USB KVM Switch Over IP with File Transfer SV441DUSBI SV841DUSBI *actual product may vary from photos DE: Bedienungsanleitung - de.startech.com FR: Guide de l'utilisateur - fr.startech.com ES: Guía del usuario - es.startech.com IT: Guida per l'uso - it.startech.com NL: Gebruiksaanwijzing - nl.startech.com PT: Guia do usuário - pt.startech.com For the most up-to-date information, please visit: www.startech.
FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Table of Contents Introduction.............................................................................................1 Packaging Contents.................................................................................................................................. 1 System Requirements............................................................................................................................... 1 Front View.............................................................................
Firmware........................................................................................................................................................ 15 Status.............................................................................................................................................................. 17 Port Numbers.............................................................................................................................................. 17 Help Menu.............
Accessing the Web Interface.................................................................................................................. 36 Modem Troubleshooting Guide........................................................................................................... 37 Serial Remote Control operation..........................................................37 Background..............................................................................................................................
Introduction Thank you for purchasing a StarTech.com IP KVM Switch with USB Console. The SV441DUSBI / SV841DUSBI revolutionizes remote server management by combining our industry-leading, third generation Server Remote Control technology with a proven Enterprise class digital KVM switch. This IP KVM Switch empowers you to securely manage up to four or eight computers remotely from almost anywhere using the internet or your local area network (LAN).
Front View SV441DUSBI 2 4 8 5 3 1 SV841DUSBI 6 7 4 1 2 3 5 6 1. DC Power connector 2. DE-15 VGA connector (Local Console monitor) 3. USB Keyboard/Mouse connector (Local Console) 4. Port Status LED Indicators (see next page for descriptions) 5. Setup button 6. RJ45 Ethernet connector 7. DB9 Serial connector 8.
Rear View SV441DUSBI 3 1 2 SV841DUSBI 3 1 2 1. R-Port connector 2. USB Hub connectors 3.
Installation Device Connection 1. Connect the USB keyboard, mouse, and VGA monitor to the console connectors on the IP KVM Switch. 2. Connect a Cat5 Ethernet cable to the LAN port. 3. Power up the monitor followed by the IP KVM Switch. The IP-OSD menu should come up automatically. Follow the on-screen instructions to finish the initial setup. Initial Power-Up You must power up the IP KVM Switch with a keyboard, mouse, and monitor connected before turning on any other devices (i.e. Slave KVMs, computers).
Select the “Network Setup Wizard” and press to go to the next menu. The IP KVM can have its IP address assigned dynamically, or it can be given a fixed IP address. If you are unaware of the IP address, obtain it from the network administrator. Wait for the IP KVM Switch to apply the setting changes. Once the settings are saved, press the key. The IP address of the IP KVM will be provided. Press to complete the setup process.
Mouse Setting (optional) Many operating systems offer a feature called mouse acceleration that allows the user to adjust the responsiveness of the cursor on the screen to the physical movements of the mouse. While this is usually a beneficial interface enhancement, it can interfere with the operation of the unit and should be disabled on the managed computers before a remote session is attempted.
Using the Web Interface The Web interface is the most intuitive way to configure the IP KVM Switch, offering a Java-based VNC client that can be used to control the host computer from a remote location, as well as support for any industry-standard HTML Web browser. You can access the Web interface by opening your Web browser and entering the IP address of the IP KVM Switch you wish to access/configure.
Web Interface Introduction After the initial login screen, the screen is divided into several sections, a number of which will remain on the screen at all times while viewing the Web Interface: Name Name: At the top of the screen, the name of the machine being controlled is displayed Main Menu: At the left-most side of each page, the Main Menu is displayed, allowing users to choose functions offered by the Web Interface.
Snapshots: The Snapshots screen allows you to view and save a screenshot of the controlled computer in its current state. This screenshot will update periodically (automatically). Saved image files are stored in PNG format. Logout: Clicking on Logout will terminate your Web Interface section. To re-initiate the Web Interface, you will be required to re-enter your username and password.
emergency repair disks are often floppy-based etc.). You can transfer bits from that floppy to the IP KVM (use the upload disk image form) and boot from the special floppy. CD-ROM Mode: The IP KVM does not store any data in this mode. Instead, it emulates a USB CD-ROM drive with a disk inserted. The data from that disk must be provided by an external web server. You will need a copy of the CD-ROM contents that you want to emulate as an ISO file.
If the host computer’s BIOS supports USB boot devices, it is possible to boot from the emulated CD-ROM or floppy - allowing complete operating system replacement without any on-site intervention. The first step is getting a bootable disk image onto the emulated floppy or CD-ROM. For CD-ROM images, you will need an .ISO image from a disk that contains special bits to enable booting (“El Torito” standard). Nothing special is needed when reading the ISO from a working, bootable CD-ROM.
Clicking the Commit button applies any changes made on this page, but leaves the old settings active until the next time the unit restarts. Clicking Make changes effective now applies the changes and restarts the IP KVM so the new settings take effect immediately. Ethernet Address (MAC Address): This is the Ethernet hardware address of this unit’s LAN port. It is set at the factory and cannot be changed. You may need this number to configure your DHCP server.
System Identification Machine Name: This is the name that is used to uniquely identify this machine. You may wish to create a DNS entry that matches this name. The name is provided as the Client Name for the DHCP server. It is also shown at the top of each page in the web browser interface and is the “desktop name” for VNC clients. Other identification details: These values are for information purposes. They are visible from the VNC client and via SNMP (if enabled).
Compatibility The Compatibility menu offers features that may provide enhanced functionality with certain KVM and power products, such as StarTech.com’s Remote Power Switch (PCM8155HNA). These can be left at their default values if you are not connecting the unit to a KVM or power management device. SNMP The SNMP menu allows you to configure the IP KVM so it can be recognized and managed using industry standard Simple Network Management Protocol software.
Modem Enable this to allow the modem to answer the phone and start a PPP connection. Enable modem connections (PPP) via serial port/ modem. Serial Ports The Serial Ports menu allows you to manage and connect to devices connected to the unit using the R-Port on the IP KVM. Time / Date Date and time are stored without consideration for time zone.
Auto Self Upgrade: The IP KVM unit includes an innovative feature allowing it to upgrade itself over the internet. Simply click on the button labeled Upgrade to Latest and the unit will use the internet to download the latest version of the system firmware and then install it. If it cannot access the Internet directly (perhaps due to a web proxy or other firewalls), then a page will be shown that prompts your browser to download the required file.
Status The Status screen displays a system security log, various system settings, and the ability to generate a copy of the system configuration in plain text format. Port Numbers Port Numbers provides a table allowing you to change TCP port values for services available on the IP KVM. By default, they are factory-set to common Internet values. You may wish to enhance security by disabling services that you will not use with the unit. To disable a service, change its port number to 0.
Using the Terminal Interface via Serial Port The terminal interface can be accessed via the serial port (or through SSH using the setup command) for configuration of the basic settings of the IP KVM. While not intended to be a substitute for the Web interface, it does allow you to configure some of the same functions. The menu list below describes the options that can be modified through the terminal interface.
Socket Layer) encrypted link that encrypts all data from the session, including the actual video pictures. Because Java is considered a “safe” programming language, the Java VNC client has some limitations. Certain special keystrokes cannot be sent, such as “Scroll Lock” on the keyboard. This client software requires the use of Java 2 (JRE 1.4) to enable features like wheel mouse support. Sun Microsystems’s Java site, www.java.
• The port number “15900” is arbitrary in the above example and can be any number (1025...65535). It is the port number used on your client machine to connect your local SSH instance with the VNC client. If you want to tunnel two or more systems, you will need to use a unique number for each instance on the same SSH client machine. • Some Unix versions of the VNC client have integrated SSH tunneling support. Some clients require your local user id to be the same as the userid on the system.
• KVM: Sends the KVM “hotkey” sequence. This function is only enabled when you have configured the unit to expect a particular brand of KVM downstream. It sends the key sequence to launch the KVM’s on-screen display (OSD) menu. This button is only present when a KVM model is selected in the Web interface. • Menu: Shows the main menu. • Video: Shows the video-tuning menu where the picture quality can be adjusted.
The main menu window may be moved by clicking and dragging on the title bar. It can be closed by pressing Escape, or by clicking on the red X in the top right corner. Here is a guide outlining various fields from the Main Menu. Most of the functions operate immediately. Other functions require a response to a confirmation prompt first before performing the requested function. • Identification: Fixed text label that is defined by the user in the Web interface.
VirtKeys Menu Clicking any button in the top half of the window simulates pressing and releasing the indicated key. In the bottom area of the screen, clicking will simulate the indicated Meta key being pressed. You may then click in the top part to send another key and release the Meta key at the same time. Alternatively, you may move the mouse outside this window, press the regular key, and then choose -RESET- to release all depressed keys. The VirtKeys menu can be left open while using the host system.
Color Offset is a fine tuning adjustment that requires the use of a test pattern. There is a copy of the test pattern available on the Help! menu of the integrated web server. You must arrange for that image to be shown on the host computer. Do not allow scaling, cropping or any other changes to that image. Press the Auto button and the system will calibrate color for the best possible picture in approximately one minute. If the system cannot find the test pattern on the screen, it will say so.
the values. Note that any previous settings assigned to that button will be lost. If you do not wish to save the presets after clicking the Save->Preset button, click the Save->Preset button a second time and the save function will be cancelled. The section of the screen marked Current Values indicates the various video parameters that can be adjusted. For each parameter, there are a series of buttons: [, <<, -, Auto, +, >>, ].
Optimizing video performance Choose the best video mode • We recommend using 60Hz refresh rate and 1024 x 768 resolution. Using a smaller resolution like this allows you to fit multiple windows on your remote desktop. Higher refresh rates stress the video card’s quality and do not provide any additional information or benefit. Noisy video cards • A digital KVM works by converting the analog video signals emitted by your video card into digital data.
Accessing KVM Features Once you can access and configure the networking component of the Server Remote Control, you can use it to select and control the managed computers connected to it. This section describes how to use the on-screen display (OSD) system to manage your computers. Once you have established a VNC session with the IP KVM, you can access the KVM features as though you were at a local console.
To access additional menu functions, press the key. A new screen will appear displaying more functions, as shown below. To access the remaining menu functions, press the key again. This will bring you to the screen shown below. Data-Transfer Rule Not Followed Selected PC: Data-Transfer function resides on one particular KVMChannel, press + + to switch to the next KVM-Channel. Tracking Selected PC: Data-Transfer function follows the selected KVM-Channel.
OSD Operations By hitting the left key twice within two seconds, you may see the ‘Hotkey Menu’ (unless disabled through OSD menu). Or, by hitting the left key three times within two seconds, you will see a KVM MENU screen showing a list of the computers with corresponding channel addresses, names and status. • The port number (or channel address) of the currently selected computer is displayed in red in the top right of the screen.
then enter the password. If you want to access the locked device temporarily, simply highlight it and press . Enter the password and you can access the device. The device is automatically re-locked once you switch to another device. During Scan mode, OSD skips the security-enabled device. Function key More functions are available by hitting . A new screen pops up displaying the functions described below.
Hotkey Menu When you hit the left key twice within two seconds, the Hotkey Menu appears displaying a list of hot-key commands if the option is On. The Hotkey Menu can be turned Off, if you prefer not to see it when the left key is hit twice. The non-volatile memory stores the Hotkey Menu setting. CH Display Auto Off: After you select a computer, the channel address and name of the computer will appear on the screen for 3 seconds then disappear automatically.
Selecting a Computer To select a computer by hot-key command you need to know the device’s channel address, which is determined by the KVM connection. For a computer connected to the switch, the address is represented by the PC port number (1~4).
Using the Modem feature Background The modem feature allows the IP KVM to act as an Internet connection server for increased security and flexibility in connecting with the host computer. Unlike the TCP/ IP connection used with the standard Web configuration and VNC clients, the modem creates a one-to-one connection between the IP KVM and the computer you are using to manage the host computer that is essentially private, as it bypasses the public Internet completely.
with the modem or the IP KVM, but simply reflect the line conditions at the time the connection is made. The Serial port can be used for serial port configuration when the modem is connected. It requires the use of a null modem serial cable. Place the modem near the IP KVM and an available telephone jack. Connect the modem to the telephone jack, data cable, and power source according to the instructions in its documentation.
Configuring the Remote Connection This section describes how to configure a typical Windows dial-up session to access the modem connection on the IP KVM. The instructions here relate to a Windows XP configuration; other versions of Windows are similar. 1. Open My Network Places from the desktop or the Start menu. 2. Click View network connections. 3. Click Create a new connection under Network Tasks. 4. The New Connection Wizard window will open. Click Next. 5. Select Connect to the Internet and click Next.
Accessing the Web Interface Once a dial-up connection has been established, you can access the Web interface or start a VNC session using the following IP address: https://99.99.99.99 You can now login to the Web interface (and/or VNC session) normally. Note that the remote machine (the one you dialed from) is automatically assigned the IP address 99.99.99.100 for the PPP session. This, and the IP address of the IP KVM, cannot be modified.
Modem Troubleshooting Guide The following messages will appear in the system log on the Status screen in the Web interface and may help to diagnose problems with the modem configuration. Starting PPP (for auth) on port… Modem is connecting and the PPP login process is starting. Modem hang up. Resetting The connection has been closed or terminated unexpectedly. Timeout during login process.
Connecting Serial Remote Control Modules The cable for each serial device is similar to a phone cable and uses an RJ-14 connector. For the first module, connect the cable to the R-Port on the rear panel of the IP KVM. Connect the opposite end to the DATA OUT (or similar) port on the Serial Remote Control unit. Note that some devices may use an integrated cable, so you will not need to make a separate connection on the serial device.
device will logout and reset itself if the carrier signal is lost, increasing security. Note that this may not work with all devices and could impair proper operation in some circumstances. The default setting is off. • Console Log: Clicking this link will open a separate Web page that will display the last 200 characters committed to that device’s console log. Note that existing data is overwritten automatically when the 200 character limit is reached.
command. To quit the menu, press on the keyboard when the menu is active. These commands are not sent to the device you are managing and relate to the R-Port module itself. Operating Notes • If the power supply to the R-Port modules you have connected becomes faulty (short, overload) then the R-Port LED on the front panel of the IP KVM will show red. Under normal operations, this light should remain green.
Can I prevent the warning from occurring? Yes. You have two options that may prevent the warning from occurring. First, if the Web browser you are using offers the option to ignore the warning for future visits, the browser will no longer generate a warning if that option is selected. Second, if you install the certificate from the IP KVM onto the host computer (see below) and if the unit is configured with a domain name ending in .com, .net, .org, .gov, .edu, .us, .ca, .uk, .jp, or .tw (i.e. remotecontrol.
Troubleshooting Forgotten master password. You can reset the master password using the serial interface on the unit. Use the S command, and type a new password. The old password is not required for this procedure. Remote mouse and local mouse don’t line up. Use the Mouse resync command in the main menu or press the Resync button on the Bribar. If the mouse pointers still don’t line up, verify that mouse acceleration has been disabled.
Mouse performance is erratic when using the GNOME or KDE desktop in a Linux X-Window environment. The mouse controls in GNOME and KDE environments offer both an acceleration and sensitivity setting. The following directions correct this issue, and apply to Red Hat Fedora Core 2, but should be similar for other distributions that use GNOME or KDE: 1. Click the Launch menu icon. 2. Choose Preferences > Mouse. 3. Click the Motion tab. 4. Set the Acceleration bar to the setting immediately left of center. 5.
Supported Protocols Service Description Benefit SSH Secure Shell May be used to securely “tunnel” VNC and HTTP protocols. HTTP Web Redirector (to HTTPS) Convenience server to redirect all web traffic to encrypted port. Clear-text HTTP is not supported. SNMP SNMP Agent (UDP) Allows integration with existing SNMP network management systems. HTTPS SSLTLS Encrypted Web Control Secure control and management of the device and attached system. Screen snapshots may be downloaded.
Specifications Number of Ports SV441DUSBI SV841DUSBI 4 8 1 x DE-15 VGA female 2 x USB type A female 1 x RJ45 Ethernet female 1 x 9-pin DB9 male Console Connectors Computer Connectors (per port) LEDs Maximum Number of Simultaneous Users Maximum Video Resolution 1 x DE-15 female 4 x Port Status 8 x Port Status 1 Active + up to 4 Viewing 1600 x 1200 @ 85Hz (Remote) 1920 x 1440 (Local) Audio Support No Security 128-bit SSL Cascadable Yes (as Master only) Rack Mountable Optional Enclosure Mater
Technical Support StarTech.com’s lifetime technical support is an integral part of our commitment to provide industry-leading solutions. If you ever need help with your product, visit www.startech.com/support and access our comprehensive selection of online tools, documentation, and downloads. For the latest drivers/software, please visit www.startech.com/downloads Warranty Information This product is backed by a three year warranty. In addition, StarTech.
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