Manual

StarTech.com Warranty Policy

Technical Support

Lifetime technical support is an integral part of the StarTech.com commitment to providing

industry-leading solutions. If you ever need help with your product, visit our Support Page and

access our comprehensive selection of online tools, documentation, and downloads.

Warranty Service

If your product requires replacement or service, please first refer to the return policy of the

merchant from whom it was initially purchased. Any required return or replacement within this

stated timeframe is to be submitted to the original place of purchase.

StarTech.com will only accept direct return of a product for replacement, under the stated

warranty service after the original return timeframe of place of purchase has expired.

For warranty service outside of the original merchant policy, please complete our online Return

Merchandise Authorization Form.

If you have any questions about the RMA process, please call our customer service department at

1-800-265-1844 (North American), 00-800-7827-8324(UK and Europe).

Warranty Information

StarTech.com warrants its products against defects in materials and workmanship for the periods

noted in the most recent version of the Product Technical Specification documentation for the

applicable product. During this period, the products may be returned for replacement with

equivalent products at our discretion. The warranty covers parts and labor costs only.

StarTech.com does not warrant its products from defects or damages arising from misuse, abuse,

alteration, or normal wear and tear. Any change to the warranty term is at the discretion of

StarTech.com.

Warranty Terms

StarTech.com is not responsible for damage to or loss of any programs, data, or removable

storage media. You are responsible for backing up any programs or data on removable storage

media.

Any implied warranties that may be imposed by applicable law are limited to the terms of this

limited warranty. In no event shall StarTech.com be liable for any incidental, special or

consequential damages, including but not limited to loss of business, profits, data or use, whether

in an action in contract or tort or based on a warranty, arising out of or in connection with the use

or performance of the product, even if StarTech.com has been advised of the possibility of such

damages.

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StarTech.com Warranty Policy Technical Support Lifetime technical support is an integral part of the StarTech.com commitment to providing industry-leading solutions. If you ever need help with your product, visit our Support Page and access our comprehensive selection of online tools, documentation, and downloads. Warranty Service If your product requires replacement or service, please first refer to the return policy of the merchant from whom it was initially purchased.
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You agree that replacement or refund, as applicable, under the warranty services described herein is your sole and exclusive remedy with respect to any breach of the StarTech.com limited warranty set forth herein. If, despite the foregoing limitations, for any reason StarTech.com becomes liable to you for damages incurred by you in connection with this agreement, then, the liability of StarTech.com will be limited to the amount equal to the price paid for product.
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StarTech.com reserves the right to refuse to service any product which has been altered, modified or repaired by non-StarTech.com personnel. StarTech.com does not warrant that this product will meet your requirements. It is your responsibility to determine the suitability of this product for your purpose. Removal or installation charges You are responsible for the cost of shipping the product to StarTech.com. StarTech.com pays the cost of returning a product to you. StarTech.