Instructions / Assembly

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Frequently Asked Questions
General Troublshooting
Q: What does formatting my SD card do?
A: Formatting your SD card will PERMANENTLY ERASE all les present on your
card. Formatting a card can resolve a variety of odd errors that may be preventing
your camera from working properly and should be used as one of the rst trouble-
shooting steps. Images already uploaded to the COMMAND PRO app will NOT be
a󰀨ected.
Q: How do I format my SD card?
A: To format your card, rst power o󰀨 your camera and wait 10 seconds. Hold down
the SYNC button, and power on your camera. Continue holding the SYNC button until
you see all 3 LEDs ash red, at this point your card will be formatted.
Q: I was receiving photos before, and I am not anymore.
A: This could be caused by several things. First, press the sync button and ensure
all 3 LEDs light up green, if an LED shows red, see below. Next, log onto your
COMMAND PRO account and make sure your camera is in an ACTIVE status on a
cellular plan. If the above does not resolved your issue, please call into support at
1.888.508.5922 for further assistance.