Installation Guide

14
Rev. 8.2018
TROUBLE SHOOTING:
Trouble
Causes of Trouble
Trouble-Shooting Method
The machine does not start when
power is supplied
1. The fuse is burned
2. The wire connection terminal is loose
3. Bad contact in the connection wire
between the controller and the steam
engine
1. Change the fuse (on the shell
0.8A/250V)
2. Plug-in the wire connection terminal
3. Make sure the steam engine and
controller are in good contact. Check
pins on controller cable
GFCI switch breaks automatically
1. The wire connector is damp or damaged
2. The heating element is damaged
1. Check whether the wire connector is
damp or damaged, and dry with
dryer if dampened
2. Change the heating element
When the machine is started, hot
water comes out from the drain with
little or no steam
1. The water drain valve is broken
1. Change the water drain valve
The display screen on the control
panel does not display (see page 1)
1. The power wire is not connected
properly. The connection plug between
the control panel and the electrically-
controlled box is loose (check pins)
2. Trouble with plug board
1. Check whether the connection plug
between the control panel and the
electrically-controlled box has
become loose
2. Change a plug board
Water leakage
1. The water pipe connector is loose or
broken
2. Water leakage in the water input valve or
the water drainage valve
1. Tighten the loose connector and/or
change the broken pipe
2. Change the water input valve or the
water drainage valve
No steam when starting the machine
1. No electricity
2. No water, red light of keypad blinking
3. The set temperature is too low (over 120º)
4. Trouble with wire
1. Check the power supply
2. Check the water input pipe and
water input valve
3. Reset the temperature
4. Contact the MFG
The steam does not come out, there
are water sounds in the machine
1. The steam pipe is jammed
1. Cut power supply to check whether
the steam pipe is clean
The light cannot be turned on
1. The fuse is burned
2. The light is broken
3. The wire is broken
4. The plug does not have good contact
1. Change the fuse (on the shell
1A/250V)
2. Change the light bulb
3. Change wire
4. Replace plug
The display box displays normally,
but with no steam output
1. Too much pressure inside the steam
engine, so the system breaks for heat
protection
2. The heat protection wire is broken
3. Manual hi-limit switch tripped
1. Check the team transport pipe and
restore automatically after heat
protection becomes cool
2. Check the heat protection wire to
make sure the connection is good
3. See manual hi-limit (page 15)
Note: The main control cable has 13 pins that control everything. If the unit doesn’t work or work properly, check the pins and
connections at the generator and at the keypad. Make sure all connections are intact.