Installation Guide

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INSTALLATION & USER GUIDE
TROUBLESHOOTING GENERATOR
PROBLEM POSSIBLE CAUSES SOLUTIONS
The machine does not start when
powered
1. Burned out fused
2. The electrical wiring became loose
3. Control panel connection loose
1. Replace fuse (0.8A/240V)
2. Cut power Supply and reconnect
wiring
3. Reconnect control panel and reset
4. Controller (turn off and on)
Breakers are tripping
1. Check gauge size
2. Damaged heating element
1. Replace wire with correct gauge
2. Replace heating element
When the machine is started, hot water
comes out with little or no steam
1. Check inlet valve
2. Check cable pins
1. Clean or replace valve
2. Clean or replace pins
The display screen on the control panel
does not display anything
1. The control panel wire is not
connected properly
2. Trouble with generator
motherboard
1. Check whether the connection plug
between the control panel and the
generator has become loose, and
whether the power circuitry has
good contact
2. Replace the motherboard
Water leakage
1. The water pipe connector becomes
loose or pipe is broken.
2. Water leakage in the water input
valve or the water drainage valve
1. Tighten the loose connection or
change the broken pipe
2. Change the water input valve or the
water drainage valve
No steam when starting the machine
1. No electricity
2. No water
3. The set temperature is too low
4. Wiring connection problem
1. Check the power supply and
connections
2. Check the water input pipe and water
input valve
3. Reset the temperature
4. Check wiring connection and tighten
The steam does not come out, the water
sounds in the machine
1. Check heating element 1. Clean or replace heating elements
Light doesn’t turn on
1. Bad LED light bulb
2. Wiring connection improperly
connected or light cable damage
1. Change LED light bulb
2. Tighten connection or replace light
cable
Cold water is coming from the steam
head
1. The water sensor cable is loose or
water level sensor is defected
2. Check cable pins
3. Check inlet water valve
1. Make sure that the water level
cable isn’t loose if the cable is well
connected replace the water sensor
2. Replace cables
3. Clean or replace inlet valve
05 Error Code 1. Water inlet problem
1. Check water supply for proper flow
2. Check inlet valve for blackage. It
many need cleaning or replacement.