Warranty

WARRANTY
5701 NW 35 Avenue, Miami, FL, 33142 | Tel: [phone] | Fax: [phone]
www.SteamSpa.com | email: [e-mail]
Limited Lifetime Warranty for SteamSpa Steambath Generators
SteamSpa warrants that every SteamSpa Generator will be free from
defects in materials and workmanship for its lifetime. SteamSpa will
repair or replace (at its option) a generator which fails to conform to
this warranty.
Warranty Service within 2 years from date of purchase
If the warranty claim is made within two years from the date of purchase
of the generator, SteamSpa will provide free in-home warranty service,
parts and labor.
Warranty Service after 2 years from date of purchase
If the warranty claims is made after two years from the date of purchase
of the generator, SteamSpa will provide a limited lifetime warr
anty on
parts against manufacturer and material defects.
To return a generator to SteamSpa, a Return Authorization Number
(RMA) must be issued. An RMA and other required information must
be written on the return packaging as instructed by SteamSpa.
If SteamSpa issues an RMA, SteamSpa will pay the freight charges to
ship the Generator to SteamSpa and for SteamSpa to return a repaired
or replacement Generator.
Note:
If in the judgment of SteamSpa the defect is not covered by this
warranty, the costs of any in-home service as well as the costs of
repair or replacement together with all freight charges will be the
responsibility of the claimant.
Limited 1 year warranty for all SteamSpa External Componets
and Accessories
SteamSpa warrants that its SteamSpa CONTROLS, ESSENTIAL
COMPONETS AND ACCESSORIES, installed in the United States
or Canada including without limitation: Control Panels, Lights, Filter,
Steam Heads, Aromatherapy Oil Pump, Drain Head, Shower Speakers,
and Drip Pan (collectively, SteamSpa Controls and Accessories), are
free from defects in materials and workmanship for one yearfrom the
date of purchase by the original consumer purchaser.
SteamSpa will repair or replace (at its option) SteamSpa Controls and
Accessories if they fail to conform to this limited warranty. All warranty
work will be performed without charge when the SteamSpa Control
and Accessory is returned to the location designated by SteamSpa
within one year of the date of purchase.
To obtain warranty service, call 1-866-588-8008
Terms, Conditions, and Exclusions
This warranty does not apply to Controls and Accessories that are or
have been:
• Used in any non-residential setting.
• Damaged by reason of local water conditions.
• Installed or operated other than in accordance with the
applicable St
eamSpa supplied Installation Manual.
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and Towel Warmers
SteamSpa warrants that it’s SHOWER SEATS, FOG MIRRORS &
TOWEL WARMERS are free from defects in materials and workmanship
for 90 days from the date of purchase by the original consumer
purchaser. SteamSpa will replace the Item due to manufacturing or
material defects.
Rev.2013 Subject to change without notice.