Installation Guide

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INSTALLATION & USER GUIDE
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES SOLUTIONS
The machine does not start when
powered
1. Burned out fuse
2. The electrical wiring became loose
3. Control panel connection loose
1. Replace fuse (0.8A/240V)
2. Cut power Supply and reconnect
wiring
3. Reconnect control panel and reset
4. Controller (turn off and on)
Breakers are tripping
1. The wire connector is dampened or
damaged
2. Damaged heating element
1. Check whether the wire connector
is dampened or damaged, and dry if
dampened
2. Replace heating element
When the machine is started, hot water
comes out with little or no steam
1. Bad water drainage valve 1. Replace water drainage valve
The display screen on the control panel
does not display anything
1. The control panel wire is not
connected properly
2. Trouble with generator
motherboard
1. Check whether the connection plug
between the control panel and the
generator has become loose, and
whether the power circuitry has
good contact
2. Replace the motherboard
Water leakage
1. The water pipe connector becomes
loose or pipe is broken.
2. Water leakage in the water input
valve or the water drainage valve
1. Tighten the loose connection or
change the broken pipe
2. Change the water input valve or the
water drainage valve
No steam when starting the machine
1. No electricity
2. No water
3. The set temperature is too low
4. Wiring connection problem
1. Check the power supply and
connections
2. Check the water input pipe and water
input valve
3. Reset the temperature
4. Check wiring connection and tighten
The steam does not come out, the water
sounds in the machine
1. Possible steam pipe blockage
1. Cut power supply and check
blockage in steam pipe
Light doesn’t turn on
1. Bad LED light bulb
2. Wiring connection improperly
connected or light cable damage
1. Change LED light bulb
2. Tighten connection or replace light
cable
Cold water is coming from the steam
head
1. The water sensor cable is loose or
water level sensor is defected
2. The main PC board is defected
1. Make sure that the water level
cable isn’t loose if the cable is well
connected replace the water sensor
2. Replace the main board
Hot water is coming from the steam
head
1. The water inlet valve may have
residue buildup inside
1. Try to clean the water inlet valve
by switching on/off a few times to
dislodge the buildup
2. Replace the water inlet value