User Manual

Table Of Contents
WAVELAB
Troubleshooting 35 – 799
Problems with opening files
The file doesn't appear in the Open dialog.
Does the file have the right extension? Select “All files (*.*)” from the pop-up in
the Open dialog and check again.
Is the drive on which the file resides currently accessible? If you use removable
hard disks or CD-ROMs, make sure the right disk is in the drive.
Can't open a file
Is the file really a supported file type?
Is it possible to open it in other programs that support files of the same format? If
not, it is probably damaged.
Try opening the file in the Media Player application, included with Windows. If that
doesn't work, the file is probably damaged. Note that WaveLab carefully checks
the file headers: if any mistake in the format is found, WaveLab does not open the
file for safety reasons. This could happen (rarely) with some files created by non-
professional software.
Is the drive on which the file resides currently accessible? If you use removable
hard disks or CD-ROMs, make sure the right disk is in the drive.
Can't open dual mono files
Open the Preferences dialog, click on the File tab and activate “Allow opening of
dual mono files”.